i am literally at wits end with this. upgrading from 1.3.9h - the files are a complete set of new files for 1.5... the database was copied and upgraded... fresh add on files for any mods we are keeping... alysa rounded template - compared and copied over into the override system.

so... i think the issue lies in the database or java??

to get my upgrade going i have a copy of the database from 1.3.9h (which has a working copy of your IH)... is there anything I need to take out of the database that could be the issue?

how can i confirm your javascript is running?

Quote Originally Posted by ksoup View Post
Thank you for responding, DivaVocals. I did the readme. I made sure that I followed the installation to the tee... read it three times.
I even read the configuration and copied your same settings to eliminate that as a problem.

If Image Handler4 does not work or gives you errors:

Make sure all files are in correct location - check
Make sure you uploaded ALL the Image Handler4 files - check
Make sure the files are not corrupt from bad FTP transfers - check
Make sure your file merge edits are correct - check
MAKE SURE YOU RE-READ THE CONFIGURATION AND USAGE SECTIONS!!! - copied your settings
Make sure that there are no javascript conflicts (No clue on how to do this... it isn't written in the readme)
Make sure that your main product image files names DO NOT contain any special characters (non-alphanumeric characters such as / \ : ! @ # $ % ^ < > , [ ] { } & * ( ) + = ). Always use proper filenaming practices when naming your images - See this document as a reference: http://www.records.ncdcr.gov/erecord...508_final.pdf\ - check