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  1. #901
    Join Date
    Jan 2007
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    Default Re: Super Orders v3.0 Support Thread

    What happens if you add customer?
    Quote Originally Posted by badarac View Post
    Hi Diva,
    Sorry for the quality of the images. In the Customers section of the profile everything except customers is selected.
    Customers - not selected
    selected:
    Orders
    Group Pricing
    Invoice
    Packing Slip
    Batch Form Print
    Batch Status Update
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #902
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by badarac View Post
    I just uncovered what may be a bug in V4. If an admin profile is created with access to batch form print and a user is assigned to that profile, when you try and do a batch print you get the following error message:

    Sorry, your security clearance does not allow you to access this resource.
    Please contact your site administrator if you believe this to be incorrect.
    Sorry for any inconvenience.

    Printing individual invoices from the orders menu works fine. I don't know if this impacts batch status also.
    Quote Originally Posted by badarac View Post
    Hi Diva,
    Do you have any ideas on this?
    Quote Originally Posted by DivaVocals View Post
    What happens if you add customer?
    Well it doesn't seem to matter if customer is there or not.. I still cannot replicate this..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #903
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Well it doesn't seem to matter if customer is there or not.. I still cannot replicate this..
    Ahhh found it.. tricky little bugger.. Will include in the update I submit tonight.. No time to vet the readme.. So I'm simply submitting what's on my site plus this change..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #904
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by badarac View Post
    Diva,
    In case you don't see the post I made in the template section. Here's my solution to the page-break problem. I removed the styling on the span tag (removed the style="display: none;") and it now works in all browsers. I'm not sure why that breaks the page break but you might want to make a change to the mod.
    Can't replicate this issue and no one else has reported it.. So I'm going to leave the current code as is..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #905
    Join Date
    Aug 2009
    Location
    Longs, SC
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    626
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    2

    Default Re: Super Orders v3.0 Support Thread

    So I'm assuming that you were able to recreate this and make a change to fix it? If yes is it available on your site for download or do I need to wait for it to be available in the download section?

  6. #906
    Join Date
    Jun 2008
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    627
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    Default Re: Super Orders v3.0 Support Thread

    Hi

    using super orders 4 on zen cart 1.5.0


    I have two questions

    1. When using batch form print and a user forgets to select at least one order and clicks "print forms" a new window opens showing this error, ERROR_NO_ORDERS and an error log is generated in the cache folder. Should there be a language file for this?



    2. I noticed the comment fields in the invoice were not working correctly.

    In configuration > shipping/packing >Display Order Comments on Admin Invoice

    Settings 0 and 2 worked. The comments would either be all on or all off. Setting 1 was not working.

    1= First Comment by Customer only

    I noticed in admin > invoice.php located in the comments section, break; is commented out. I un-commented it and that got the setting, 1= First Comment by Customer only, working again. I don't see any problems after changing it but sometimes things don't crop up right away.

    PHP Code:
    $orders_history->MoveNext();
            if (
    ORDER_COMMENTS_INVOICE == && $count_comments >= 1) {
         
    //    break; 
    I checked the super orders modified files for admin > invoice.php and found that line is commented out. My question is, does that "need" to stay as is?


    thanks

  7. #907
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    Hello,

    I am using superorders 3.0 with zencart 1.3.9.h

    The issue I am having is that in the super packing slip when I go to print or print preview the word True shows up under the QTY header right next to the qty of the ordered item or items.

    I know the qty is been called from somewhere and then getting inserted in the packing slip, but I can not figure out why or where this would be coming from. It does NOT show up on the invoice.

    Any suggestions?

  8. #908
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    Default Re: Super Orders v3.0 Support Thread

    Super Orders 4 is now available in the Zen Cart downloads.. The new support thread is here: http://www.zen-cart.com/showthread.p...Support-Thread

    Please direct Super Order 4 questions to the Super Orders 4 support thread..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #909
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    I do not know if the best answer is to upgrade from super orders 3.0 to 4.0 or if anyone else is having the same issue. I posted the question earlier, and thought after reading the reply that I should re-post in the support thread 4.0, then realized I was not. so my original question still stands. from two treads up.

  10. #910
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by gokeypa View Post
    I do not know if the best answer is to upgrade from super orders 3.0 to 4.0 or if anyone else is having the same issue. I posted the question earlier, and thought after reading the reply that I should re-post in the support thread 4.0, then realized I was not. so my original question still stands. from two treads up.
    You were directed back here because this is the place for Super Order 3 support questions.. Super Orders 4 is NOT compatible with Zen Cart 1.3.9. I'm afraid I do not have an answer to your question. No one else has reported this issue so I'm not sure what's causing it for you. My suggestion is to try downloading a fresh copy of Super Orders 3 (NOT 4) and trying re-installing it.. Do you have packingslip images turned on or off??
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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