Simple Google Analytics - Support

**econcepts** · 24 Sep 2012, 06:24 PM

Originally Posted by countrycharm

OK,OK I screwed the instructions up I apologize. Anybody who wants to install this module please install econcepts version Simple Google Analytics - Version: 1.2.5
1.2.5 works on all version of zen cart including (not limited to 1.5.x)

No worries! It was something that was thought would make it better initially. :) Little did anyone know that it may make it harder. This will all be long forgotten with time. :)

**DivaVocals** · 24 Sep 2012, 07:25 PM

Originally Posted by econcepts

No worries! It was something that was thought would make it better initially. :) Little did anyone know that it may make it harder. This will all be long forgotten with time. :)

Forgot what??

**ShanghaiLad** · 28 Sep 2012, 02:46 AM

I just installed the latest version of this plugin to my site and now my homepage only displays a blank white screen and my favicon. When I view source, all that displays is the code in the <head> </head> section and nothing else.

Backend still displays fine and the plugin is active in the configuration area.

Help!

**ShanghaiLad** · 28 Sep 2012, 03:05 AM

Update - all pages are dead. Only displaying the <head> </head> section and then nothing else.

I believe I followed all of the directions properly.

Here is the view source code displaying, from a random page:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en">
<head>
<title>Stormy Sea [13897553] - 228RMB : Obido Educational Toys, Learning Made Fun</title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="keywords" content="Stormy Sea [13897553] Manipulatives Wooden Puzzles Table Games Role Play Child-size Furnishings Shanghai educational toys, Shanghai toy store, China wooden toys, China import toys" />
<meta name="description" content="Obido Educational Toys Stormy Sea [13897553] - Cannon balls, treasure chests, barrels, bottles and gold. Can your child balance them all on this wobbly, suspended ship or will they be lost to the sea? A roll of the die decides the next piece to be placed. Can be played together as a competitive or cooperative game. Bamboo toys are " />
<meta http-equiv="imagetoolbar" content="no" />
<meta name="author" content="The Zen Cart® Team and others" />
<meta name="generator" content="shopping cart program by Zen Cart®, http://www.zen-cart.com eCommerce" />
<link rel="icon" href="http://www.obidotoys.com/favicon.ico" type="image/x-icon" />
<link rel="shortcut icon" href="http://www.obidotoys.com/favicon.ico" type="image/x-icon" />

<base href="http://obidotoys.com/" />
<link rel="canonical" href="http://obidotoys.com/index.php?main_page=product_info&products_id=54" />

<link rel="stylesheet" type="text/css" href="includes/templates/toys_blue/css/stylesheet.css" />
<link rel="stylesheet" type="text/css" href="includes/templates/toys_blue/css/stylesheet_css_buttons.css" />
<link rel="stylesheet" type="text/css" href="includes/templates/toys_blue/css/stylesheet_footer_menu.css" />
<link rel="stylesheet" type="text/css" media="print" href="includes/templates/toys_blue/css/print_stylesheet.css" />
<script type="text/javascript" src="includes/modules/pages/product_info/jscript_textarea_counter.js"></script>

script language="javascript" type="text/javascript"></script>
</head>

**UPDATE: removing the posted code from the tpl_main_page.php file gets things working again:
<?php
if (GOOGLE_ANALYTICS_TRACKING_TYPE == "Asynchronous") {
// Do nothing
} else {
require(DIR_WS_TEMPLATE . 'google_analytics/google_analytics.php');
}
?>

**econcepts** · 28 Sep 2012, 02:03 PM

If you get a blank white page it means you have a PHP error that was caused based on the info you copied in. Most often this is becuase the PHP code copied in accidentally replaces, overwrites, or gets pushed between already existing code on the page.

The easiest way to diagnose exactly where the error is, is to turn on Error Logging for the Catalog and then look at the error log generated in the "cache" directory. Depending on what version of zen you are running, you may already have the file needed to turn that on. If not, you'll want to look at this post which has more information on where to find the file and how to activate it: http://www.zen-cart.com/showthread.p...+error+logging

**menappi** · 29 Sep 2012, 01:50 AM

Originally Posted by ShanghaiLad

Update - all pages are dead. Only displaying the <head> </head> section and then nothing else.

I believe I followed all of the directions properly.

Here is the view source code displaying, from a random page:

**UPDATE: removing the posted code from the tpl_main_page.php file gets things working again:
<?php
if (GOOGLE_ANALYTICS_TRACKING_TYPE == "Asynchronous") {
// Do nothing
} else {
require(DIR_WS_TEMPLATE . 'google_analytics/google_analytics.php');
}
?>

I had this same problem and I checked my configure.php file and noticed there were two '//' slashes when there should only be one for the IR_WS_CATALOG' and DIR_WS_HTTPS_CATALOG entries.

**jcapartsstore** · 1 Oct 2012, 06:30 PM

Originally Posted by cuda

By default this is in includes/templates/[your_template]/common/tpl_main_page.php

but could be located in includes/templates/[your_template]/common/tpl_header.php
as well, depends on how your site has been templated.

My installation does not have such a file in that location. I am using the classic template. There is no common in that directory.
includes/templates/classic/

Any assistance would be appreciated. Also I am running V1.5.1, will this cause a problem for running Google Analytics?

**Design75** · 1 Oct 2012, 06:40 PM

Maka a new "common" folder inside the "classic" folder. then copy the tpl_header.php file from template_default/common to classic/common. edit the copied file.

**martyoo** · 3 Oct 2012, 11:07 AM

Hi Design75,

Thanks for this great module. I have found it very useful. I have it set up for e-commerce tracking and I was wondering if I could I use this module to track refunds / cancellations?

**Design75** · 3 Oct 2012, 11:28 AM

Originally Posted by martyoo

Hi Design75,

Thanks for this great module. I have found it very useful. I have it set up for e-commerce tracking and I was wondering if I could I use this module to track refunds / cancellations?

I is not my module

, just a user. And sorry I have no idea if it can track refunds.

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