Super Orders v3.0 Support Thread (for ZC v1.3.9)

[mikestaps]

I just installed SO (mostly for the batch status update, I was getting tired of going through every order to update status). I love the interface, but have run into a few minor issues...

1. Customers have been letting us know that they are receiving repeats of the order confirmation email, I think this happened when I ran the batch status update. Of the ones that have let me know they have gotten the repeat email the orders are over 3 weeks old.

2. The batch status update was going to be a big plus to use in conjunction with MailBeez, but MailBeez doesn't work after I did a batch status update...?

Any help and/or insight on these issues would be greatly appreciated.
Thanks
Mike

[ScriptJunkie]

Hi Mike,

re: issue #2 - please take a moment to swing by the MailBeez support desk at mailbeez.com and report this issue. MailBeez doesn't overwrite any ZC files (all are native to MailBeez), so I'm not sure what it is about the SO batch status run that could have broken MailBeez, but maybe Cord (the developer) can shed some light. No promises, but if two addons are not playing nice together, it's good for the heavy-hitters of both addons to be in the loop.

I just installed SO (mostly for the batch status update, I was getting tired of going through every order to update status). I love the interface, but have run into a few minor issues...

1. Customers have been letting us know that they are receiving repeats of the order confirmation email, I think this happened when I ran the batch status update. Of the ones that have let me know they have gotten the repeat email the orders are over 3 weeks old.

2. The batch status update was going to be a big plus to use in conjunction with MailBeez, but MailBeez doesn't work after I did a batch status update...?

Any help and/or insight on these issues would be greatly appreciated.
Thanks
Mike

[DivaVocals]

I just installed SO (mostly for the batch status update, I was getting tired of going through every order to update status). I love the interface, but have run into a few minor issues...

1. Customers have been letting us know that they are receiving repeats of the order confirmation email, I think this happened when I ran the batch status update. Of the ones that have let me know they have gotten the repeat email the orders are over 3 weeks old.

2. The batch status update was going to be a big plus to use in conjunction with MailBeez, but MailBeez doesn't work after I did a batch status update...?

Any help and/or insight on these issues would be greatly appreciated.
Thanks
Mike

Regarding issue 1, this has not been reported as an issue before.. So I am not sure what kind of suggestions I could provide..

[abcisme]

1.3.9h Is there any way to make the language selection dropdown appear on the superorders pages? When I switch to superorders.php, the language dropdown disappears. So when I have to change an order status on a French order, I have to go back to the admin index, select French from the dropdown then go back to superorders. It would be nice to be able to have the language selection dropdown on the superorders.php page so that I can just toggle back and forth between English and French as I'm going through the orders.

[mikestaps]

@ScriptJunkie - Will do. I know in the past I had an issue with the order status updating but the order status history was not, and that affected MailBeez... I looked at the SQL table and the history has been updated.

@DivaVocals - I'll give it another day, then batch update status and see if it happens again.

Thanks!

[jjmondoro]

HELP! I have tried to Install this multiple times. I am using Zen Cart 1.5 and have followed your readme directions to a T and have not had the "conformation" you talk about in the admin section. Please help!

Thanks!

[DivaVocals]

HELP! I have tried to Install this multiple times. I am using Zen Cart 1.5 and have followed your readme directions to a T and have not had the "conformation" you talk about in the admin section. Please help!

Thanks!

Wrong support thread for the Zen Cart v1.5 compatible version of Super Orders..

[abcisme]

Having trouble with the special characters in PDF packing slips. The generated PDF files are automatically encoded in ANSI. Is there any way to specify UTF-8 encoding? I'm getting a bunch of è and é etc....

[abcisme]

Having trouble with the special characters in PDF packing slips. The generated PDF files are automatically encoded in ANSI. Is there any way to specify UTF-8 encoding? I'm getting a bunch of è and é etc....

Figured out the product names, but still having trouble with encoding the attributes...

For the product names: in admin/includes/functions/extra_functions/lcsd_merged_packing_slips.php

Find:

/* draw order items in table */   
        for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {
            $prod_name = $order->products[$i]['name'];

Replace with:

        /* draw order items in table */   
        for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {
            $prod_name = utf8_decode($order->products[$i]['name']);

[abcisme]

Got it.

Replace this section:

        /* draw order items in table */   
        for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {
            $prod_name = utf8_decode($order->products[$i]['name']);                          
            if (isset($order->products[$i]['attributes']) && (sizeof($order->products[$i]['attributes']) > 0)) {
                for ($j=0, $k=sizeof($order->products[$i]['attributes']); $j<$k; $j++) {
                    $prod_name .= utf8_decode(' ' . $order->products[$i]['attributes'][$j]['option'] . ': ' . zen_output_string_protected($order->products[$i]['attributes'][$j]['value']));
                }
            }