Ultimate SEO v3 (and v2.200) [Support Thread]

[mhawkins]

I have added the newest version of Ultimate Seo to a new 1.51 zen cart and I am getting the following error message in my admin.
Filesystem Error: Unable to access admin/includes/extra_datafiles/seo.php'. Please make sure you uploaded the file and your webserver has access to read the file!
Filesystem Error: Unable to access admin/includes/functions/extra_functions/seo.php'. Please make sure you uploaded the file and your webserver has access to read the file!
Filesystem Error: Unable to access admin/includes/languages/english/extra_definitions/seo.php'. Please make sure you uploaded the file and your webserver has access to read the file!
Ultimate SEO installation failed!

I change all the permissions and checked the files and there are loaded fine but the message still stands. The db is as the config file initiated.

I found that I had to change my admin name back to admin(which I ahd changed to another name) and add the new name to the FS_ADMIN, 'store name/new admin name'. After I change this the program installed correctly and the error message went away.
With the new 1.5 and 1.51 you should not have to change this config define but when adding this program it was necessary.

[lhungil]

As noted earlier in this thread some bugs did make it past the BETA test of version 2.210. If you need the newest features, you may wish to apply to be a BETA tester. There are instructions earlier in this thread :)

I found that I had to change my admin name back to admin(which I ahd changed to another name) and add the new name to the FS_ADMIN, 'store name/new admin name'. After I change this the program installed correctly and the error message went away.
With the new 1.5 and 1.51 you should not have to change this config define but when adding this program it was necessary.

The location of the admin folder is read from the admin configure.php ('DIR_FS_ADMIN') during install / upgrade. If you are running 1.3 or upgrade from 1.3 to 1.5 you should check and make sure this entry in the admin configure.php points to the correct folder. Zen Cart 1.5 does not set this statically.

This was an issue with your Zen Cart configuration, not this plugin.

[mhawkins]

Originally Posted by mhawkins
I found that I had to change my admin name back to admin(which I ahd changed to another name) and add the new name to the FS_ADMIN, 'store name/new admin name'. After I change this the program installed correctly and the error message went away.
With the new 1.5 and 1.51 you should not have to change this config define but when adding this program it was necessary.

I posted the fix so that others with a similiar problem will know where to look. Sometimes we forget to look beyond the new addon.

[heteromorphic]

Help... I did backup before installing and could not get it to install properly and then my site went blank.

Now when I did restore it; it's still blank and I took out the .htaccess modifications.

Any ideas?

heteromorphic.com/zencart

[SPH]

Help... I did backup before installing and could not get it to install properly and then my site went blank.

Now when I did restore it; it's still blank and I took out the .htaccess modifications.

Any ideas?

heteromorphic.com/zencart

Hi,

You should state what version of zencart your are using and what version of Ultimate SEO you tried to install. I can tell you that this is a very easy, straight-forward plugin to install and it works. The only "tricky" part might be the htacess file, indicating the location of your zencart. For your installation, it looks like it should be the following, since your zencart appears to be in a subfolder named "zencart":

Options +FollowSymLinks
RewriteEngine on
RewriteBase /zencart/

If your zencart is in the top level domain, the installation would be this, with just a single /:

Options +FollowSymLinks
RewriteEngine on
RewriteBase /

But it sounds like you have way more issues than just a failed Ultimate SEO problem. When you say you backed-up, what does that mean (what did you do)?

[heteromorphic]

Thank you for your prompt response. I am running zen 1.3.9h and did the most recent download for Ultimate SEO from this site.
I did a "Database Backup Manager - MySQL" backup before installing in case I needed to go back as I'm no zen expert so I always do a backup to be safe.

When doing the above after I put in /zencart/ the entire site showed blank (as it does now when on the /zencart part) so I "restored" back to my backup and deleted the additions to the .htaccess file and it's still blank which I can't figure out since the entire site was fine before I tried to install this and now it's still blank?

I would think the restore would take out what I did and it would work again?

[heteromorphic]

And I'm not sure I understand this if I try to install again:

4. Log into the admin side of your Zen Cart installation using a web browser. Yes, log into your admin interface now before continuing. Copy over the file from "4 install/your_admin_folder" to your Zen Cart installation under your admin folder.

Where do you copy anything from the admin panel? Or is it still via FTP (which is what I did originally).