Recover Cart [Support Thread]

[limelites]

Hang on though, I've just restored it to original and re-tested... it's not picking up the bailed cart again... maybe my test isn't right (adding something to cart, logging in and then closing browser).....

Weird alright, I've had a couple of bailed carts since we started. I'm going to make the change you suggested again and wait until tomorrow to see if any bailed carts show up. If not then it's definitely broken as we usually get about half a dozen a day from signed up customers.

[Ajeh]

I just installed it to a clean Zen Cart v1.5.1 ...

Can you tell me what it is you think "breaks"? I cannot break it ...

I cannot break it and changing line 236 on both:

            $mline .= '   <blockquote><a href="' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. (int)$basket->fields['products_id']) . '">' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. (int)$basket->fields['products_id']) . "</a></blockquote>\n\n";

seems to work fine to remove from the email and then, as the customer, go to the Product via the link in the email ...

[limelites]

I just installed it to a clean Zen Cart v1.5.1 ...

Can you tell me what it is you think "breaks"? I cannot break it ...

I cannot break it and changing line 236 on both:

            $mline .= '   <blockquote><a href="' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. (int)$basket->fields['products_id']) . '">' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. (int)$basket->fields['products_id']) . "</a></blockquote>\n\n";

seems to work fine to remove from the email and then, as the customer, go to the Product via the link in the email ...

Is it recording bailed carts? Are they automatically ticked when you go to recover cart admin page?

[Ajeh]

I have absolutely no idea what you are asking as I have never used this thing ...

All I am doing is removing the prid from the link in emails so it only shows the products_id without the attributes and the link goes to the products_id without the attributes ...

So if you want to ask that question really, really slow and explain all of the settings that you are using and the click by click test that I should be using ... I am happy to test this further ...

[limelites]

OK, how did you simulate a bailed cart? It's just that when I simulate a bailed cart by logging in and adding an item to cart as a customer.... when I cose the browser (bail) and go back to recover cart sales... it doesn't appear there as a recoverable record. It used to :)

[limelites]

Hang on, it's working! It just seems to take quite a while to propagate bailed carts into the recover cart area! It's working!!

[limelites]

Yes, definitely working. Sorry to have wasted so much of your time on this. Looks like it had been working all that time! Thank you for helping.

[Ajeh]

Not a problem ... at least I got to play ...

NOTE: on the (int) you are changing the customer's selected Attributes ... so, ensure that you want that removed on the link ...

[limelites]

Not a problem ... at least I got to play ...

NOTE: on the (int) you are changing the customer's selected Attributes ... so, ensure that you want that removed on the link ...

Yes because clicking the link with the attributes just caused a page not found..... Customer would be redirected to an error page. I much prefer it this way. Thanks again Ajeh :)

[Ajeh]

Like duh ... I knew that ... do not ask me what I was thinking ...