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  1. #1
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    Default Re: Super Orders v4.0 Support Thread

    I am totally newbie for Zen-cart after I download and install the zen-cart 1.5.1 and I was try to install the super order 4.5 to my site. But after I follow the read me rename the folder and copy & paste the files to the zen-cart then I click the link on admin panel it come up 500 Error.( I try on both Platform windows iis and linux apache both have same issue) Do I missed some steps? Thanks

  2. #2
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by imnotbadguy View Post
    Do I missed some steps? Thanks
    Probably.. suggest reviewing the installation and try again.. Then you need to check your error logs and see what they say..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #3
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    Default Re: Super Orders v4.0 Support Thread

    Hey I just installed this package on my store per the instructions. there were no other mods installed so I didn't need to merge any files. I was logged in to the admin section of my site but when I clicked on a new link I got a server error page that says "The website encountered an error while retrieving". Now I can't access the sites backend. I did everything as the instructions said, renamed the folders and everything.

  4. #4
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by novastar View Post
    Hey I just installed this package on my store per the instructions. there were no other mods installed so I didn't need to merge any files. I was logged in to the admin section of my site but when I clicked on a new link I got a server error page that says "The website encountered an error while retrieving". Now I can't access the sites backend. I did everything as the instructions said, renamed the folders and everything.
    To anyone w/ the same issue, see this thread. Don't know if it works yet, on the phone w/ host.

  5. #5
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by novastar View Post
    Hey I just installed this package on my store per the instructions. there were no other mods installed so I didn't need to merge any files. I was logged in to the admin section of my site but when I clicked on a new link I got a server error page that says "The website encountered an error while retrieving". Now I can't access the sites backend. I did everything as the instructions said, renamed the folders and everything.
    and the error log said?????
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #6
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    Default Re: Super Orders v4.0 Support Thread

    I don't see any debug files from the admin side. How do I get those to show up?

  7. #7
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by novastar View Post
    I don't see any debug files from the admin side. How do I get those to show up?
    Suggest you start here: http://www.zen-cart.com/content.php?...t-of-a-page%29
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #8
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Yeah honestly I try to find the solution before I come to the forums and I tried to get it to show strict error reporting but it didn't work out. All that showed was the server error 500 page. I made the file in extra configures and I also tried to create a configure.php file in the local directory but it didn't show any errors. I don't know why the log files for the Admin won't show up though.

  9. #9
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    Default Re: Super Orders v4.0 Support Thread

    Where is a current delogger for 1.5.1 Would you recommend something for mac?

    Many thanks. I want to debug inside if possible.

    Marc Sorry, tried to post in the referred location.

 

 

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