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  1. #2181
    Join Date
    Jul 2007
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by juneloweelyn View Post
    I already did :) but i couldnt find where to adjust the redeem ratio.
    in the read me, it says i can adjust it in modules >order total > rewards point

    But i cant seem to find it, hope u can help me
    The install.txt tell you how to do this. It even tells you where to go.

    8.) You can set global and group Reward Point redeem ratios using Admin->Customer->Group Reward Redeem

    Quick run through on how it works.

    The Point Ratio is the number of reward points you award per unit of base price.
    So a Point Ratio of 1 will award 10 reward points for every $10, €10, £10 etc spent.
    The currency used is decided by how the prices are stored for the products.
    The Global Point Ratio is used for every product, unless overwritten by a Category Point Ratio (if set).
    The Category Point Ratio is overwritten by a Product Point Ratio (if set).

    If you install the Reward Points Order Total Module you can also set a Redeem Ratio. This is set to 0.01
    as default so each point redeemed is worth 1 cent/pence.

    The Global Reward Point Redeem setting is found under Customers->Group Reward Redeem
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  2. #2182
    Join Date
    Jan 2009
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    69
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    Default Re: Reward Points Module- Live Release now available.

    Thanks for ur help ! it means a low :)

  3. #2183
    Join Date
    Dec 2010
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    Default Re: Reward Points Module- Live Release now available.

    Hi,

    I'm using this module, however a concern has raised where we cannot have points awarded to customer, if he purchases something that using existing points.
    Can you share your thought, if this make sense, and if there is a way to do that ?

    Regards,
    Sky

  4. #2184
    Join Date
    Jul 2007
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by skywalker826 View Post
    Hi,

    I'm using this module, however a concern has raised where we cannot have points awarded to customer, if he purchases something that using existing points.
    Can you share your thought, if this make sense, and if there is a way to do that ?

    Regards,
    Sky
    Not sure what you are saying here. Sorry
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  5. #2185
    Join Date
    Dec 2010
    Posts
    32
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    0

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by countrycharm View Post
    Not sure what you are saying here. Sorry
    What I meant is that as long as customer use his existing points to purchase (Partially redeem or fully redeem), and then the purchase should not be awarded points.

    I don't see such configuration available.

    thoughts ?

  6. #2186
    Join Date
    Jul 2007
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    2,169
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    16

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by skywalker826 View Post
    What I meant is that as long as customer use his existing points to purchase (Partially redeem or fully redeem), and then the purchase should not be awarded points.

    I don't see such configuration available.

    thoughts ?
    Is this what you are trying to say. If a customer already has point in there account, they need to use there points up before they are able to obtain more Reward Points correct. If you want a customer to use all there Reward Points up when they checkout you can set that setting in your admin/Modules/Order Total/ Reward Points and set that to Automatic so the system will make them use all those points at one time. That way the system can continue given customer points when they purchase from you.

    Now if customer has points and they don't use them for a long time, you can set it up in admin/configurations/ Reward Points: Delete Old Reward Transactions Period... You can set that setting to 30, 60, or 90 days and after that the system will wipe out any Reward Points a customer has.

    Delete Old Reward Transactions Period:
    Set the age (in days) to keep the reward point transactions. Outstanding reward points pending after this period will be lost. Set to 0 to keep all transactions.

    I hope I answered your questions........
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  7. #2187
    Join Date
    Dec 2010
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    32
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    0

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by countrycharm View Post
    Is this what you are trying to say. If a customer already has point in there account, they need to use there points up before they are able to obtain more Reward Points correct. If you want a customer to use all there Reward Points up when they checkout you can set that setting in your admin/Modules/Order Total/ Reward Points and set that to Automatic so the system will make them use all those points at one time. That way the system can continue given customer points when they purchase from you.

    Now if customer has points and they don't use them for a long time, you can set it up in admin/configurations/ Reward Points: Delete Old Reward Transactions Period... You can set that setting to 30, 60, or 90 days and after that the system will wipe out any Reward Points a customer has.

    Delete Old Reward Transactions Period:
    Set the age (in days) to keep the reward point transactions. Outstanding reward points pending after this period will be lost. Set to 0 to keep all transactions.

    I hope I answered your questions........

    Hi,

    Thanks for your answer.
    What I want to achieve is that we want customer to use the points at their own will. However, we just don't want them to get more points when they use their points on a purchase. Is this make sense ?

    Regards.

  8. #2188
    Join Date
    Jul 2007
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by skywalker826 View Post
    Hi,

    Thanks for your answer.
    What I want to achieve is that we want customer to use the points at their own will. However, we just don't want them to get more points when they use their points on a purchase. Is this make sense ?

    Regards.
    That's the same thing as penalizing a customer for buying a product from you. This module does not do what you are asking for it to do.
    Your customers have the option to use there points when they want to. You can either reward points or pay someone to modify the module for you.....Sorry
    Last edited by countrycharm; 3 Feb 2013 at 12:47 AM.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  9. #2189
    Join Date
    Feb 2013
    Location
    Ventura, California, United States
    Posts
    4
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    Default Re: Reward Points Module- Live Release now available.

    Hey everybody I just installed the reward point suite and everything went fairly smooth but the additions to the customers and catalog menus are not showing up. I searched the thread and couldn't find a solution. I double checked the php files and uninstalled and reinstalled the SQL file so I'm stuck! I'm using zencart 1.3.9e and php 5.3. Points display in the side box and the shopping cart. Thanks in advance!

  10. #2190
    Join Date
    Jul 2007
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Garrett Hull View Post
    Hey everybody I just installed the reward point suite and everything went fairly smooth but the additions to the customers and catalog menus are not showing up. I searched the thread and couldn't find a solution. I double checked the php files and uninstalled and reinstalled the SQL file so I'm stuck! I'm using zencart 1.3.9e and php 5.3. Points display in the side box and the shopping cart. Thanks in advance!
    What version of Reward Points are you using?

    Make sure you have renamed the admin folder to your custom admin folder name. Same with the templates/custom folder name.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

 

 

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