Quote Originally Posted by EricRas View Post
Where do we go when following instructions doesn't work?
The 1st place I tend to go is back to the instructions.. Usually to find I've missed an important step.

If I do find I've followed the instructions to the letter, I then start asking myself, what is different about *my* store that would cause a problem that 1000's of other stores don't have? It's often the result of an incompatible add-on.

Only rarely do I come to the conclusion that the instructions are wrong.

Cheers
Rod