Edit Orders v4.0 Support Thread

[DivaVocals]

can i please get a link to the installation instructions - they did not come with my download. thanks.

The installation instructions are in the fileset that is part of the download.. they aren't available elsewhere..

how do you go to the main page and activate the auto install for Edit Orders 4. I uploaded the files but nothing happens. Here is my info:

Server OS: Linux 2.6.18-194.11.4.el5 Database: MySQL 5.0.96-community
Server Date: 02/13/2013 12:38:34 Database Date: 02/13/2013 12:38:34
Server Up Time: 12:38:34 up 33 days, 9:57, 0 users, load average: 1.38, 1.41, 1.45 HTTP Server: Apache/2.2.22 (Unix) mod_ssl/2.2.22 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4
PHP Version: 5.2.17 (Zend: 2.2.0) PHP Memory Limit: 50M

If you follow the instructions you will,

Login into your admin
Upload the EO files
Click ANY LINK in your admin to install

This is all laid out in the readme file.. If any part of the install instructions are not clear it helps if you can let me know what section you need clarification on..

[Scott_B]

If you follow the instructions you will,

Login into your admin
Upload the EO files
Click ANY LINK in your admin to install

This is all laid out in the readme file.. If any part of the install instructions are not clear it helps if you can let me know what section you need clarification on..

I followed the instructions in the readme. I renamed the folders to my admin folder name, I logged into the admin panel, I uploaded the two folders to the root of my store and in the admin panel clicked on a link, in my case I just clicked on admin home. But its seems nothing happened, I waited for over 20mins and never got a confirmation message.

Is there way to manually install this without using the auto-install which for some reason is not working .

Thank you
Scott

[Scott_B]

If you follow the instructions you will,

Login into your admin
Upload the EO files
Click ANY LINK in your admin to install

This is all laid out in the readme file.. If any part of the install instructions are not clear it helps if you can let me know what section you need clarification on..

I followed the instructions in the readme. I renamed the folders to my admin folder name, I logged into the admin panel, I uploaded the two folders to the root of my store and in the admin panel clicked on a link, in my case I just clicked on admin home. But its seems nothing happened, I waited for over 20mins and never got a confirmation message.

Is there way to manually install this without using the auto-install which for some reason is not working .

Thank you
Scott

OK well scratch my question, I got it all working.

First I realized I was supposed to upload the contents of the folder I renamed not 1_Base_Files\<Admin Folder Name>
Second when I tried uploading the contents of the folder I was getting permission errors which is because of file permissions I set on the admin folder.

Once I got those two things done everything installed and worked like a charm.

Thanks
Scott

[ShopVille]

Hello,

I'm using Edit orders v4.0 on my shop running 1.5.0, everything is working perfect except that most of the times when i edit a order taxes get messed up,

I have 2 taxes and both become the same amount which is both taxes combined,

For ex. if TAX 1 is $1.75 & TAX 2 is $3.49 when i edit both will be $5.24 to a total of $10.48 in taxes,

Please advise

Thanks

[DivaVocals]

Hello,

I'm using Edit orders v4.0 on my shop running 1.5.0, everything is working perfect except that most of the times when i edit a order taxes get messed up,

I have 2 taxes and both become the same amount which is both taxes combined,

For ex. if TAX 1 is $1.75 & TAX 2 is $3.49 when i edit both will be $5.24 to a total of $10.48 in taxes,

Please advise

Thanks

There's a post in this support thread outlining all the known issues with Edit Orders with regards to taxes and such.. please search for it and see if the issue you are having is covered..

[joew36]

We've gone through the thread and don't see any mention of the issue we're having. We have 1.5.1 zen cart and the 1.5.0 Edit Orders installed.

When using a discount code or gift voucher after editing the order the values are changed and wrong.

We do charge tax on shipping in our state. If an order is placed with PayPal or a credit card, we can edit the order. It is only when a discount code or gift voucher is used that the totals end up wrong after editing.

We have changed the setting under configuration to add the tax to shipping. We're thinking it has to do with the sort order of the Payment Total modules but have not had any luck fixing it.

Has anyone else seen this?

[DivaVocals]

We've gone through the thread and don't see any mention of the issue we're having. We have 1.5.1 zen cart and the 1.5.0 Edit Orders installed.

When using a discount code or gift voucher after editing the order the values are changed and wrong.

We do charge tax on shipping in our state. If an order is placed with PayPal or a credit card, we can edit the order. It is only when a discount code or gift voucher is used that the totals end up wrong after editing.

We have changed the setting under configuration to add the tax to shipping. We're thinking it has to do with the sort order of the Payment Total modules but have not had any luck fixing it.

Has anyone else seen this?

Please search this thread for the "Known Issues" post.. It's possible that your issue is one of the known issues with regards to taxes and other calculations..

[lhungil]

...We've gone through the thread and don't see any mention of the issue we're having. We have 1.5.1 zen cart and the 1.5.0 Edit Orders installed.

When using a discount code or gift voucher after editing the order the values are changed and wrong.

We do charge tax on shipping in our state. If an order is placed with PayPal or a credit card, we can edit the order. It is only when a discount code or gift voucher is used that the totals end up wrong after editing.

We have changed the setting under configuration to add the tax to shipping. We're thinking it has to do with the sort order of the Payment Total modules but have not had any luck fixing it...

In the readme there is a section "Potential Future Enhancements". One of the items on the list is "Improved tax support". Currently Edit Orders does not utilize Zen Cart's order_totals modules (it does it's own math) and there are some known problems with tax calculation. Changing sort_orders (or module tax basis / tax calculation) in "Modules > Order Totals" will have no effect.

It has been awhile since I have reviewed the Edit Order 4.0 code base. If I am remembering correctly the following is how tax is calculated. Note the items in parenthesis.

Currently when you click "update" Edit Orders: calculates the tax due for each product (and adds them together), for discount items such as ot_gv it determines the percentage of the order affected and removes that amount from the tax (yes always removes tax for discounted amounts), calculates the shipping tax based upon the supplied tax rate (on the Edit Orders page), and then adds the shipping the tax directly to the tax column (no separate tax line).

[anthonyh]

Hi

Just a quick note for anyone having the same problem as I did today. Hopefully this may save someone from much unnecessary stress.

In summary: a blank page after install without error messages in the log.

For you information, I have successfully installed this module about three times before this 'interesting' experience today, and can assure anybody thinking about Edit Orders that it is a 'Must Have' module!.

I have zc 1.5.4 installed (I successfully updated a 1.3.9 database). I had successfully installed several plugins and mods, but none overwrote any of the core files in Edit Orders 4.1.4. After logging into Admin, I then uploaded the install files as in the directions. When I went back to Admin and clicked a link the page went blank. There were no success or failure messages. Also, when checking the log files, none were created.

After much searching of this thread and after three re-installs I experimented. I removed the two install files from the server. I then clicked on Admin and the 'Admin Log In' page came up! I successfully logged in and Edit Orders was available. When updating an order I received the error message, and there was an error message in the log this time. So, I edited the edit_orders_functions.php file as in this post within this thread.

Tested and all appears to now be working!

Would appreciate if anyone can tell me why this happened though.