Edit Orders v4.0 Support Thread

[DivaVocals]

Super Orders, Edit Orders, OR Both:

I hope I can explain this clearly... I have a new client that's excited to do something new from their old site running on Interchange. They have an odd way of processing orders:

1. They use cart to put together order, checkout with credit card info capture via a checkout form, but NO SHIPPING COSTS added yet.

2. The order and credit card info gets encrypted "somehow" and sent to the and they open this pgp encrypted email
and then enter the order into their "main" system.

3. They then calculate the shipping and contact the customer to confirm order.

4. Once order is confirmed, the use Costco/Elavon to charge the card.

They are quite adamant that this is the work flow that they want to use. So I was wondering if Super Orders/Edit Orders can handle this ... or if this is something that is more a credit card processing end of things.

Hope someone can point me in the right direction. I'd hate to do a bunch of work to just end up say "can't do that with zen cart"...

Appreciate any advice!

-chadd

Super Orders and Edit Orders are post order admin tools.. there is no credit processing that happens in either of these mods..

[chadderuski]

Super Orders and Edit Orders are post order admin tools.. there is no credit processing that happens in either of these mods..

Yes, I do understand that. I see that v1.5 can do partial/full refunds and also void a transaction which has not yet been settled, or an authorization which has not been captured.

How can I add shipping cost after the order has been placed? Something like an "Update Transaction"? Is there another mod that can do that if neither of these do?

-chadd

[DivaVocals]

Yes, I do understand that. I see that v1.5 can do partial/full refunds and also void a transaction which has not yet been settled, or an authorization which has not been captured.

If you are talking about the "grey" payment notifications section on the orders.php page that appears when orders are paid via credit card and PayPal, that is default Zen Cart functionality and it was not added by Super Orders (and it certainly isn't part of Edit Orders). How the notification features work depends entirely on the payment processor. In other words those features work differently with Authorize.net than they do with PayPal. If you need more understanding on this default functionality I'd create a new thread and inquire.. you might also do a search for notifications.php and see if you find anything that might be helpful.

All Super Orders functionality (including the "Payments" feature) is nothing more but simple post sale accounting and order management record keeping functionality (record payments, credits, cancel orders, etc). Edit Orders allows you to edit an order post sale.. None of the features of either mod is not tied to any payment processor or shipping modules of any kind.

How can I add shipping cost after the order has been placed? Something like an "Update Transaction"? Is there another mod that can do that if neither of these do?

You can probably use Edit Orders to add other costs to an order after the fact..

[chadderuski]

Hi Diva...

Thanks for the info. This is what I was afraid of. That any kind of transaction processing is done outside zencart. This client says that they don't actually "run" the card until the order is ready to ship.

Do you think it would be possible to capture and order (no payment entered), then allow editing of order to verify stock and/or shipping costs, THEN allow the customer to pay for order via credit card?

If something like that is possible, that would probably work for them.

Appreciate the help.

-chadd

[DivaVocals]

Hi Diva...

Thanks for the info. This is what I was afraid of. That any kind of transaction processing is done outside zencart. This client says that they don't actually "run" the card until the order is ready to ship.

Do you think it would be possible to capture and order (no payment entered), then allow editing of order to verify stock and/or shipping costs, THEN allow the customer to pay for order via credit card?

If something like that is possible, that would probably work for them.

Appreciate the help.

-chadd

This topic is quite off topic for Edit Order support at this point.. That said, let me say this.. I do believe that Authorize.net supports an "Authorize Only" feature, but you would need to log into Authorize.net to complete the sale.. You'll have to look at Authorize.net, but I believe that from your Authorize.net admin you can then update the order with any other order costs before finalizing the order.. You can probably still work Super Orders and Edit Orders into your client's workflow to update the order (add any final costs send out the final invoice, etc) and record the final payment receipt. I would map the whole process out on paper before reviewing it with your client.. Bottomline is that there is a part of this process that will have to happen outside Zen Cart..

[chadderuski]

Thanks Diva. I know we were starting to get off target, so I opened a new thread dedicated to that subject. I'm aware of what you describe in authorize.net and I've seen it in virtual terminal, but I don't have any hands on experience at this point. Will have to dig in and get my hands dirty.

Really appreciate the advice!

-chadd