ozpost shipping module

[RodG]

Sorry to nag you, we're often getting a "WARNING: An Error occurred, please refresh the page and try again." when we select "Continue checkout" after selecting the shipping method although a refresh resolves the problem.

This is not typical of any known ozpost errors. It is more often associated with a server error of wherever your site is hosted.

Is there some sort of time-out issue talking to the server? Is there someway to increase this?.

The ozpost system consists of three different servers on three different networks.

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From the ozpost FAQ file

Q. Is the ozpost server down?
A. No.

Q. What makes you so sure the server isn’t down. Isn’t that being a bit presumptuous?
A. Although it is quite possible this website may be inaccessible at times (no server is infallible, and there may be network or other issues outside of our control), we can be pretty confident that the quotation server is fully functional. This is because we do not rely on a single server. At the time of writing this we currently maintain three different servers on three different networks (one of them hosted on an Australian based ‘cloud’ server). The likelihood of all these servers on all networks being inaccessible at the exact same time is so remote that it is hard to imagine. If your store is unable to connect to any of them, the problem is far more likely to be at your end of things rather than ours and the inability to connect to our servers is the least of your problems. A DNS issue is the most likely cause. Such issues, if they occur, generally resolve themselves within minutes.
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Increasing any timeouts won't solve your problem. It'll simply cause your customers to wait a little longer until they get the timeout error.

Cheers
Rod