BackUp ZC [Support Thread]

[dranet]

Thank you, I'll have her try this. They are product files - she has a digital media store, so there are files saved with each product in the store.

Thank you!
Tracy

[mickymix]

Hi,

I've been using this precious addon for more than 6 months with great "success" till last week...

I don't know what happened (even if I've isolated potential problems and while I'm almost sure they're not really involved) but since last week I'm not anymore able to get a SAFE ZIP file IF I choose to download it from the web page, while I can get a perfect ZIP backup file if I choose to park it for some minutes on the server...

This second option anyway is just a test, as the needed backup is bigger than the amount of space I've available: I've just limited the amount of files and room in my tests, to be able to track down the problem.

Also, the corrupted file seems really corrupted, as I cannot get anything from it with Windows, WinRAR or 7ZIP... :-(

Running on ZC v1.3.9h
OS Server: Linux
Database: MySQL 5.0.95
Versione PHP: 5.2.10 (Zend: 2.2.0)
PHP Memory Limit: 112M
PHP Safe Mode: Off
Browser: Firefox v19.0.2

The only modifications I applied since the last backup till facing the problems are:
- MySQL collation unification to UTF8 as described here Changing The Charset in Zen Cart 1.3.9 to utf-8 (which cannot be UN-DONE !)
- Added Google Merchant Center v1.12.4 from Community Contributions

Also, I've noticed that the first time I tried to make a backup and got this problem I found this error in the /cache folder:
[07-Mar-2013 20:45:08] PHP Warning: implode() [<a href='function.implode'>function.implode</a>]: Invalid arguments passed in /-myadmin-/backup_zc_download.php on line 230

This error did not appear anymore during the many tests I run, while it appeared again this morning on my latest test:
[12-Mar-2013 11:27:04] PHP Warning: implode() [<a href='function.implode'>function.implode</a>]: Invalid arguments passed in /-myadmin-/backup_zc_download.php on line 230

Does anyone have a rough idea of what I should do/try/test next ?

Thanks a lot.

[dw08gm]

Has anyone here have/used this mod together with the backup_mysql mod, that latter of which also has a restore function, both in zc150+.

Any known conflicts?

Can a db backup created with zc_backup be restored using the backup_mysql mod?

Thanks

[mickymix]

Dear All,

I think I've found the problem, but at this point I really don't know how to handle it correctly...

I've tried to optically compare the two files I got in different modes (see two messages above) with Notes and here is what I've found:


This is the one I've created on the server and downloaded later, the one I can correctly open...


And this is the one I downloaded from the BackUp ZC webpage...

I guess I made some errors with collation changes to UTF-8 in within the website...

Just a quick opinion: since 99% of the changes involved the DB and only 1% PHP files, do you think this might be related to some DB contents, or is BackUp ZC completely indipendent from the DB contents (as I guess) ?

Thank you...

[skipwater]

This second option anyway is just a test, as the needed backup is bigger than the amount of space I've available: I've just limited the amount of files and room in my tests, to be able to track down the problem.

The error you are getting is due to the limited drive space you have.

When you request a DB backup BackUp ZC stores a copy of the DB in YOURADMIN/backups. You should check that folder and delete any old DB backup files that you do not need. That might free up enough space on your drive.

Skip

[skipwater]

Has anyone here have/used this mod together with the backup_mysql mod, that latter of which also has a restore function, both in zc150+.

Any known conflicts?

Can a db backup created with zc_backup be restored using the backup_mysql mod?

Thanks

ZC Backup creates a sql file so any utility that can import a sql file into your DB will work.

Skip

[mickymix]

The error you are getting is due to the limited drive space you have.

When you request a DB backup BackUp ZC stores a copy of the DB in YOURADMIN/backups. You should check that folder and delete any old DB backup files that you do not need. That might free up enough space on your drive.

Skip

Hi Skip,
thank you for your precious hint, but...

Are you referring to the corrupted files problem, or to the two logs I've found in the /cache folder ?

The available disk space problem is something I'm aware of (and contantly keeping track of), but this was something I already knew and it's not my specific case: each time I run a backup I simply get the DB in /admin/backups too by hand and delete it from the server (which is always clean of old unused files...), as I only recently discovered that the DB backup is also included in the main file prepared by Backup ZC...

So my problem was not there... (I also got this same confirmation from my hosting, which momentarly raised my available drive and memory space, just for my testing purpouses).

I believe the main reason of my problems is reported in post #184, just two posts later...
But at the moment I do not have any clue on where to put my hands...

:-( :-( :-(

[skipwater]

Hi Skip,

I believe the main reason of my problems is reported in post #184, just two posts later...
But at the moment I do not have any clue on where to put my hands...

:-( :-( :-(

Your error [12-Mar-2013 11:27:04] PHP Warning: implode() [<a href='function.implode'>function.implode</a>]: Invalid arguments passed in /-myadmin-/backup_zc_download.php on line 230 comes from the $exclude_files settings. The $exclude_files setting is in YOURADMIN/backup_zconfig.php. Check to see if you are listing a folder that dose not exists on your server.

Skip

[mickymix]

Also, I've noticed that the first time I tried to make a backup and got this problem I found this error in the /cache folder:
[07-Mar-2013 20:45:08] PHP Warning: implode() [<a href='function.implode'>function.implode</a>]: Invalid arguments passed in /-myadmin-/backup_zc_download.php on line 230

Your error [12-Mar-2013 11:27:04] PHP Warning: implode() [<a href='function.implode'>function.implode</a>]: Invalid arguments passed in /-myadmin-/backup_zc_download.php on line 230 comes from the $exclude_files settings. The $exclude_files setting is in YOURADMIN/backup_zconfig.php. Check to see if you are listing a folder that dose not exists on your server.

Skip,
thank you for your explaination of this "part of the problem", which, as I said in my message is quite marginal to the main problem (I just entered it for the sake of precision, guessing it could be a side-problem...).

Do you have an idea of what the problem could be ???

Might this line in the <>head<> section of the page be the problem ?

<meta content="text/html; charset=utf-8" http-equiv="Content-Type"></meta>

[skipwater]

Skip,
thank you for your explaination of this "part of the problem", which, as I said in my message is quite marginal to the main problem (I just entered it for the sake of precision, guessing it could be a side-problem...).

Do you have an idea of what the problem could be ???

Might this line in the <>head<> section of the page be the problem ?

<meta content="text/html; charset=utf-8" http-equiv="Content-Type"></meta>

The type of the files have no bearing on how ZC Backup stores the files.

In your admin Configuration->GZip Compression check that it is set to 0 = off.

Skip