Return Authorization Module (RMA)

[DivaVocals]

Hi everyone,

rbarbour thank you very much. I will add that once I figure out why my page goes blank.

I hate to say it but it happened again, my "index.php?main_page=returns" page comes back blank.

Now I know I made a lot of changes but as before I rolled back my changes... nothing.
I deleted the entire script, removed all mysql entries.

Re-installed DivaVocals update (3.1) the database installed, double checked the database, all there...but still nothing just a blank page

The strange part is when I delete "returns.php" my "index.php?main_page=returns" page returns (no longer blank, just like 2.33 did).
But it is not reading the english file, the php is what is showing ie; ENTRY_REASON_TEXT etc

the only mod is fast and easy checkout 1.10.0

Thanks

Blank page = error log.. can't GUESS why you are getting a blank page.. post the results of the error log..

[xspresso]

Hello and thank you for your efforts.

There are a few items that I would like to change, the page returns to the view history in my account,
can we add an if else or something to the code below to send it to "success" after submission.

if (!isset($_GET['order_id']) || (isset($_GET['order_id']) && !is_numeric($_GET['order_id']))) {
zen_redirect(zen_href_link(FILENAME_ACCOUNT_HISTORY_INFO, '', 'SSL'));
}
if (isset($_GET['action']) && ($_GET['action'] == 'success')) {

Also:
Since the code you wrote is not used during success, the order_number will not show in success (i guess) without calling it from the database from within success?



P.S. my page was blank because I guess I have fat fingers and added an extra ' to the returns.php

[rbarbour]

Hello and thank you for your efforts.

There are a few items that I would like to change, the page returns to the view history in my account,
can we add an if else or something to the code below to send it to "success" after submission.

if (!isset($_GET['order_id']) || (isset($_GET['order_id']) && !is_numeric($_GET['order_id']))) {
zen_redirect(zen_href_link(FILENAME_ACCOUNT_HISTORY_INFO, '', 'SSL'));
}
if (isset($_GET['action']) && ($_GET['action'] == 'success')) {

If you remove that code all together, it will produce the success page after the form is submitted.

[rbarbour]

1.) Disregard my previous posts for I did not test thoroughly with @DivaVocals updated version.

2.) I actually installed the new version but did not test it (jumped the gun), but when I did (without any alterations), I am getting the send button on the success page (I am getting the success page) and no email being sent.

[xspresso]

Thank you that works great.

I hate to be a pain... but I'm sure it's too late!
Can you see any way to get the order_number to the success page?

[xspresso]

I removed that code and it send me back to success.

The success page I thought always had the send button, I was going to look at that next.

I get the email just fine.

[xspresso]

The button was to low I moved it up a few lines.

<fieldset>
<legend class="write"><?php echo ENTRY_REASON; ?></legend>
<label class="inputLabel" for="reason"><?php echo (($error == true && $entry_reason_error == true) ? ENTRY_REASON_TEXT . zen_image($template->get_template_dir(RETURN_WARNING_IMAGE, DIR_WS_TEMPLATE, $current_page_base,'images'). '/' . RETURN_WARNING_IMAGE, RETURN_WARNING_IMAGE_ALT, RETURN_WARNING_IMAGE_WIDTH, RETURN_WARNING_IMAGE_HEIGHT) : ENTRY_REASON_TEXT . zen_image($template->get_template_dir(RETURN_REQUIRED_IMAGE, DIR_WS_TEMPLATE, $current_page_base,'images'). '/' . RETURN_REQUIRED_IMAGE, RETURN_REQUIRED_IMAGE_ALT, RETURN_REQUIRED_IMAGE_WIDTH, RETURN_REQUIRED_IMAGE_HEIGHT)); ?></label>
<?php echo (($error == true && $entry_reason_error == true) ? zen_draw_textarea_field('reason', '30', '7', $reason, 'id="reason"') . ENTRY_REASON_TEXT_ERROR : zen_draw_textarea_field('reason', '30', '7', $reason, 'id="reason"')); ?>
</fieldset>
</div>
<div class="buttonRow forward"><?php echo zen_image_submit(BUTTON_IMAGE_SEND, BUTTON_SEND_ALT); ?></div>
<?php
}
?>
</form>
<br class="clearBoth" />
</div>
<div class="buttonRow back"><?php echo zen_back_link() . zen_image_button(BUTTON_IMAGE_BACK, BUTTON_BACK_ALT) . '</a>'; ?></div>

[DivaVocals]

I removed that code and it send me back to success.

The success page I thought always had the send button, I was going to look at that next.

I get the email just fine.

Never paid attention to that, but YES the send button has always been on the success form.. It SHOULD NOT be there.. Somehow in scrubbing the code and fixing the form I missed that.. Will update my version and submit it to the downloads section..

[rbarbour]

UPDATED

So this was pretty easy and it's a great function.

1.) lets create a button
1.A) /includes/languages/english/YOUR_TEMPLATE_NAME/button_names.php

add:

define('BUTTON_RMA_REQUEST', 'button_rma_request.png'); <-- Name of your button
define('BUTTON_RMA_REQUEST_ALT', 'Request an RMA'); <-- You buttons ALT (alternative text) 

1.b) upload your button
/includes/templates/YOUR_TEMPLATE_NAME/buttons/english

2. lets add the button to the My Account > History > Order Info page
2.A) /includes/templates/YOUR_TEMPLATE_NAME/templates/tpl_account_history_info_default.php

I added my button at the end of the file right after the <br class="clearBoth" /> and closing </div>

<div class="rmaRequestButton"><?php echo '<a href="' . zen_href_link(FILENAME_RETURNS, (isset($_GET['page']) ? 'page=' . $_GET['page'] . '&' : '') . 'order_id=' . $_GET['order_id'], 'SSL') . '">' . zen_image_button(BUTTON_RMA_REQUEST) . '</a>'; ?></div>

3.) /includes/modules/pages/returns/header_php.php

in the middle of the file find:

 zen_redirect(zen_href_link(FILENAME_RETURNS, 'action=success')); 

change to:

zen_redirect(zen_href_link(FILENAME_RETURNS, 'action=success' . '&order_id=' . $order_number)); 

towards the bottom find:

  $postcode = $check_customer->fields['entry_postcode'];
} 

right below that add:

$customer_info_query = "SELECT customers_id
                        FROM   " . TABLE_ORDERS . "
                        WHERE  orders_id = :ordersID";

$customer_info_query = $db->bindVars($customer_info_query, ':ordersID', $_GET['order_id'], 'integer');
$customer_info = $db->Execute($customer_info_query);

$order_number = $_GET['order_id']; 

Now in /includes/templates/YOUR_TEMPLATE_NAME/templates/tpl_returns_default.php

find:

<div class="mainContent success"><?php echo TEXT_SUCCESS; ?></div>

change to:

<div class="mainContent success"><?php echo TEXT_SUCCESS; ?><?php echo 'Your RMA# is: '; $order_number = $_GET['order_id']; echo $order_number;?></div>

Thats it, now your customers "Order Number" text field on the returns page will be pre-populated by the order_id from within the My Account > History > Order Info page & sent to the success page

Enjoy!

[rbarbour]

Never paid attention to that, but YES the send button has always been on the success form.. It SHOULD NOT be there.. Somehow in scrubbing the code and fixing the form I missed that.. Will update my version and submit it to the downloads section..

How could you miss that? JUST KIDDING

Awesome job on the update, I am positive the zen community is grateful for all your hard work in updating Clyde's mods.