Password reset either not being sent or not received

[jtinla]

I had a similar problem today (v1.5):

- My last successful login was about 1 week ago. No edits made since then.
- Today, trying to login to my #1 admin account (superuser) failed.
- Requesting a password reset did not send the temp password to the #1 admin email. (The admin email address works fine, and the system sent an email to a second shop manager account doing a "Forgot Password" reset without problems.)
- After logging in with my #2 admin account I reset the #1 admin password from within the Admin module, logged out, and tried logging in as #1 admin again using the brand new password: failed again!
- Solution: I had to completely delete the #1 admin account and set up a new one.

To me it appears that the "Forgot Password" process is somehow breaking my admin account.

[DivaVocals]

I had a similar problem today (v1.5):

- My last successful login was about 1 week ago. No edits made since then.
- Today, trying to login to my #1 admin account (superuser) failed.
- Requesting a password reset did not send the temp password to the #1 admin email. (The admin email address works fine, and the system sent an email to a second shop manager account doing a "Forgot Password" reset without problems.)
- After logging in with my #2 admin account I reset the #1 admin password from within the Admin module, logged out, and tried logging in as #1 admin again using the brand new password: failed again!
- Solution: I had to completely delete the #1 admin account and set up a new one.

Had the SAME/SIMILAR experience this weekend in one client's store.. Had to create a new admin account using the process DrByte posted for adding in an admin user. (http://www.zen-cart.com/content.php?...ord-(i-lost-it) I logged in with that user, deleted my account and then recreated it.. Now everything is fine..