Customer Uploaded Files - List and Download

[mprough]

Now you got me baffled.... Mine was working for best part of a year then suddenly stopped... with the error I reported earlier. I can click on the file in Customer Uploads and NOT 'save' BUT 'open' then the image indeed opens in the browser, but it gives error on 'save'

Are you saying you have made a new folder say in the root?

I would guess that the server was upgraded.......

Can you let us know what is here Configuration >> Maximum Values >> Allowed Filename Extensions?

[Rizla]

I would guess that the server was upgraded.......

Can you let us know what is here Configuration >> Maximum Values >> Allowed Filename Extensions?

jpg,jpeg,gif,png,eps,cdr,ai,pdf,tif,tiff,bmp,zip

[mprough]

jpg,jpeg,gif,png,eps,cdr,ai,pdf,tif,tiff,bmp,zip

It looks like this will be a server config issue. jpeg is not a true jpg.... additionally, the handling of file names with capital letters also must be compiled correctly in libjpeg, GD/ImageMagick supported formats.

~Melanie

[Rizla]

Hi Melanie
Thanks... So your saying I need to contact my host company?

I know it worked for ages and I reckon it was when they upgraded that the issue began... Though I can't be sure.

Thanks

[printwithdesign]

Does this plugin "Email a Link to the Store Admin"? I installed this plugin awhile back and client ask me the question if it emailed the store admin. I don't recall as I installed this years ago, anyone have this answer please?

Purpose I am asking is if it does email the link of an uploaded file, Where can I go to update the email address?

[mprough]

Does this plugin "Email a Link to the Store Admin"? I installed this plugin awhile back and client ask me the question if it emailed the store admin. I don't recall as I installed this years ago, anyone have this answer please?

Purpose I am asking is if it does email the link of an uploaded file, Where can I go to update the email address?

No email, there is a new admin screen to download the uploaded files

~Melanie

[Monstermaker]

Downloaded and tried to use the version for 1.5 but cannot unzip. does anyone know the password for this file?

[mprough]

Downloaded and tried to use the version for 1.5 but cannot unzip. does anyone know the password for this file?

There is no password on the file. Most likely the filename is too many characters for your PC. Try shortening it. If you use a program such as WinZip it will tell you what issues are with zip files.

~Melanie

[Monstermaker]

You was right, it was the filename!
Its all uploaded and working now.
Thanks

[fubar73]

I hope this thread still active?
The problem I'm having with the file download is once downloaded the files will not open, it doesn't matter what file is uploaded (jpg, jpeg, bmp ect..)
I get this when trying to open them..
'This file is not a valid bitmap file, or its format is not currently supported.'

Thanks in advance