Image Handler 4 (for v1.5.x) Support Thread

[jonisolis]

Yes, I see that this is not a IH issue. I have tried and tried to download the newest version of IH4 but keep getting the message below no matter when I try or how long I wait between trying to download:

"Message: Slow Down! You are trying to download files too quickly. You must wait 26 seconds before you may download another file."

[DivaVocals]

Yes, I see that this is not a IH issue. I have tried and tried to download the newest version of IH4 but keep getting the message below no matter when I try or how long I wait between trying to download:

"Message: Slow Down! You are trying to download files too quickly. You must wait 26 seconds before you may download another file."

Then you will need to contact the site admins as I have no control over how the module downloads section functions..

[jonisolis]

Sorry, how do I contact the site admins? Thanks!

[mc12345678]

Sorry, how do I contact the site admins? Thanks!

Bottom of the web page (contact us) or this link: http://www.zen-cart.com/sendmessage.php

[jonisolis]

Thank you!

[OLCS]

I wonder if anyone can help me with this issue that I have never been able to solve since installing Image Handler.

I am using image handler with Zen Lightbox on v1.5.0.

I have uploaded an image to my 'furniture' image directory within the Image Handler admin. This all works fine, and within the admin I can see that small, medium and large images have been successfully created. However when I go to my product detail page the main product image is missing, and instead just the image name is displayed as a hyperlink. If I click this hyperlink my image is displayed in Zen Lightbox correctly.

I have used Firebug and have discovered that my product detail page is looking for an image with the same name that I have uploaded using Image Handler but with a _MED suffix and within images/medium/furniture rather than images/furniture which is the directory I chose in the Image Handler admin.

I have been playing around with this for months but cannot work out why it is exhibiting this behaviour, and wondered whether anyone could point me in the right direction for a fix? The only way I have found to workaround this issue is to create an image with a _MED.jpg suffix and manually upload this to the location my product info page is expecting it to be, but obviously this is not ideal.

An example of a page where this is happening can be found here

I would appreciate any pointers anyone can give me.

Many thanks

[DivaVocals]

I wonder if anyone can help me with this issue that I have never been able to solve since installing Image Handler.

I am using image handler with Zen Lightbox on v1.5.0.

I have uploaded an image to my 'furniture' image directory within the Image Handler admin. This all works fine, and within the admin I can see that small, medium and large images have been successfully created. However when I go to my product detail page the main product image is missing, and instead just the image name is displayed as a hyperlink. If I click this hyperlink my image is displayed in Zen Lightbox correctly.

I have used Firebug and have discovered that my product detail page is looking for an image with the same name that I have uploaded using Image Handler but with a _MED suffix and within images/medium/furniture rather than images/furniture which is the directory I chose in the Image Handler admin.

I have been playing around with this for months but cannot work out why it is exhibiting this behaviour, and wondered whether anyone could point me in the right direction for a fix? The only way I have found to workaround this issue is to create an image with a _MED.jpg suffix and manually upload this to the location my product info page is expecting it to be, but obviously this is not ideal.

An example of a page where this is happening can be found here

I would appreciate any pointers anyone can give me.

Many thanks

SOmething in your store/install is screwy which explains the issue.. IH4 is a straighforward install even with ZLB.. You should double check your install and make sure all the right modifications are in place and that, other image add-ons which don't play so nicely with IH4, or your template itself aren't the cause of the issue.. Wish I had more to offer in the way of help..

[OLCS]

SOmething in your store/install is screwy which explains the issue.. IH4 is a straighforward install even with ZLB.. You should double check your install and make sure all the right modifications are in place and that, other image add-ons which don't play so nicely with IH4, or your template itself aren't the cause of the issue.. Wish I had more to offer in the way of help..

Hi DivaVocals,

Many thanks for taking the time to respond. I did a new install last night of Image Handler and still no joy. I don't have any other image addons within my site so I am guessing therefore that the issue must be something to do with my template.

Thanks for your help

[torvista]

While revising this latest version I find this code change:

 echo '<a href="javascript:window.close()">' . zen_image(DIR_WS_IMAGES . PRODUCTS_IMAGE_NO_IMAGE . ' ' . TEXT_CLOSE_WINDOW) . '</a>';  /*v4.3.1c-lat9*/ 

This is supposed to show the "no image" image as defined in the admin, but it's incorrect. There should be a comma before the TEXT_CLOSE_WINDOW text or else said text concatenates into the image name preventing it from being found/displayed:

 echo '<a href="javascript:window.close()">' .  zen_image(DIR_WS_IMAGES . PRODUCTS_IMAGE_NO_IMAGE,  TEXT_CLOSE_WINDOW) . '</a>';  /*v4.3.1c-lat9*/ 

[DivaVocals]

While revising this latest version I find this code change:

 echo '<a href="javascript:window.close()">' . zen_image(DIR_WS_IMAGES . PRODUCTS_IMAGE_NO_IMAGE . ' ' . TEXT_CLOSE_WINDOW) . '</a>';  /*v4.3.1c-lat9*/ 

This is supposed to show the "no image" image as defined in the admin, but it's incorrect. There should be a comma before the TEXT_CLOSE_WINDOW text or else said text concatenates into the image name preventing it from being found/displayed:

 echo '<a href="javascript:window.close()">' .  zen_image(DIR_WS_IMAGES . PRODUCTS_IMAGE_NO_IMAGE,  TEXT_CLOSE_WINDOW) . '</a>';  /*v4.3.1c-lat9*/ 

Good catch.. will update the package and re-submit..