Admin New Order [Support Thread]

[dgantonacci]

Really needs a CANCEL button to cancel if the order does not need to be entered, or if you selected the incorrect customer. Having to go back in and DELETE the order is rather silly. Is this in the works, or is there a quick fix?

[lhungil]

Really needs a CANCEL button to cancel if the order does not need to be entered, or if you selected the incorrect customer. Having to go back in and DELETE the order is rather silly. Is this in the works, or is there a quick fix?

Currently this module is modeled to act exactly the same with the rest of a stock Zen Cart installation works in the administrative interface. Basically a list of items (customers in this case) are listed to the left. When an item in the list is selected, buttons used to interact with the selected item are displayed to the right. This was done to ensure anyone familiar with the Zen Cart administrative interface can quickly get started using this module.

Are you proposing an extra "confirmation" step should be added? What business purpose does adding such a "confirmation" step provide? I'm not unwilling to listen, but there are some very good reasons why no such "confirmation" step exists.

Here are just a few of the reasons why no "confirmation" step exists:

• Creating a new order does not alter existing database entries and can be easily undone. If an order is accidentally created (or the wrong customer was selected), one can simply delete the order. In most UIs actions which require minimal effort to undo do not include a "confirmation" step.
• The process of creating a new order is quick (typically less than a half a second). In most UIs actions which occur in a short period of time typically do not include a "confirmation" step.
• Every additional step requiring user interaction causes the process to take longer and be less efficient. In business time is money. By not including a "confirmation" step, time is saved in the process of creating an order.
• Adding a "confirmation" step to a process for an event which is not destructive typically leads to end user apathy in regards to the "confirmation" step. Basically the more times one see's a "confirmation" request, the more likely one is to ignore future "confirmation" steps (and thus defeats the purpose of having a "confirmation" step).

[tyankee]

i can not get this module to work.. i have edit orders installed but after installing this module do NOT see anywhere to add a new order.. i've gone over the installation twice and still don't see where i add a new order.. is there another setting in the admin where this has to be turned on??? the module appeared to install fine when i first went back into admin with the message that it installed ok..

[lhungil]

i can not get this module to work.. i have edit orders installed but after installing this module do NOT see anywhere to add a new order.. i've gone over the installation twice and still don't see where i add a new order.. is there another setting in the admin where this has to be turned on??? the module appeared to install fine when i first went back into admin with the message that it installed ok..

If correctly installed (including all merges - which are NOT checked by the installer). One navigates to Zen Cart's admin page for customers, selects a customer from the list, and clicks the "new order" button (shows up near the buttons "edit", "delete", "orders", and "email").

If this is not showing up I would recommend re-installing as the most likely culprit is a missed step / merged file.

[tyankee]

yep that did it.. missed an includes folder.. thanks a bunch..

If correctly installed (including all merges - which are NOT checked by the installer). One navigates to Zen Cart's admin page for customers, selects a customer from the list, and clicks the "new order" button (shows up near the buttons "edit", "delete", "orders", and "email").

If this is not showing up I would recommend re-installing as the most likely culprit is a missed step / merged file.

[lhungil]

yep that did it.. missed an includes folder.. thanks a bunch..

Glad you were able to get things sorted. Thank You for reporting back and letting us know the fix!

[TheTeeShack]

Hi,

I have installed this module on Zen Cart 1.5.1 but am having a slight issue with it. I select a customer and click the new order button; however I am presented with a blank screen after doing this. The order is created and I can go and edit it from the order section but I am not able to add products instantly after clicking create an order.

Please Help!

TTS