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  1. #231
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    Default Re: Edit Orders v4.0 Support Thread

    It is solved in version 4.1.2+. See post #224.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  2. #232
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    Default Re: Edit Orders v4.0 Support Thread

    When I install I get a message at the top of the admin screen.

    Some potential issues were found in your "store / catalog" configure.php. Failure to correct these issues may result in Zen Cart not functioning as intended.
    The "store / catalog" configure.php file can be found at D:Hosting8124495htmlShopDevel/includes/configure.php.
    The DIR_WS_HTTPS_CATALOG setting must start with a slash. Add a / to the start of DIR_WS_HTTPS_CATALOG.

    The includes config.php file contains the following define: define('DIR_WS_HTTPS_CATALOG', 'https:/');

    If the / is added to the start ea. define('DIR_WS_HTTPS_CATALOG', '/https:/'); admin start up fails.

    Does anyone know what is triggering the message and what the installation wants?

  3. #233
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by jodean View Post
    ...
    Does anyone know what is triggering the message and what the installation wants?
    HTTPS_SERVER contains the protocol ("http://" or "https://") plus the domain name of your store.
    DIR_WS_HTTPS_CATALOG is the path to your store (relative to HTTPS_SERVER including leading and trailing "/").

    Your value for DIR_FS_CATALOG may also need to be fixed (the filesystem path appears to be missing the folder separators).

    You may want to also check manually the other constants defined in your configure.php files to make sure they are correct.

    See the article Configure.php file contents explained for more details.
    Last edited by lhungil; 7 Aug 2013 at 03:51 PM.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  4. #234
    Join Date
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Details will help.. Guessing is not a productive way to handle troubleshooting..

    when you say "the subtotal will go wrong" some specifics of what you did, how your store is configure, etc would help..

    does the product you added to the order have attributes?? are your products priced by attributes?? Are you using any order total modules?? if you are which ones?? what did the totals look like after editing?? what did you expect them to look like??

    DETAILS my friend will help..

    zc151
    multisite
    Super Orders
    Edit orders RC1

    hi HUNGL / dr byte:


    I not sure if this is related or not. Since I was involved in testing EO RC1 and not got further than any other version other than RC .


    I want to report to you before I proceed testing rc3 (if that is still necessary) that I discovered an error in the current EO RC1 I have put online use. I am not sure if this may be a problem with your EO RC3.

    When editing an order by either deleting items and/or adding items, the subtotal before taxes comes out wrong (either the amount increased / decreased, after decreasing of deleting an item, or the amount). Upon further inspection in the database table "order_products" , the "orders_products_id" somehow skips, instead of following a sequential order. Is this supposed to be like this.

    Reason I discovered this is because I notice the picking ticket in Super order is not displaying the correct picture. Could the wrongly display picture have something to do with the database being corrupted? Please let me know.

    Products have no attributes.
    Last edited by twi; 10 Aug 2013 at 04:19 PM.

  5. #235
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    Default Re: Edit Orders v4.0 Support Thread

    Just found out the issue is resolved in EO 4.1.2. I think I need to go for EO 4.1.2 upgrade since I already put my site online. Please report any issues and problems before I proceed. I have been in internet host hell for the past 2 weeks for Papal issues.

  6. #236
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by twi View Post
    Just found out the issue is resolved in EO 4.1.2. I think I need to go for EO 4.1.2 upgrade since I already put my site online.
    Two releases have been made since the code you mention. Information about both have been posted both on this forum thread and in the plugins download section. Stop running OLDER unsupported code and upgrade to the latest version. As posted earlier in this forum, it is recommended to upgrade to the latest version ASAP.

    Quote Originally Posted by twi View Post
    Please report any issues and problems before I proceed. I have been in internet host hell for the past 2 weeks for Papal issues.
    Does not sound like fun. Only way you are going to find out if additional issues occur (specific to your hosting provider and modifications to Zen Cart) are to install this module.

    The community has spent a considerable amount of time writing detailed instructions for installing this module. Your best bet is to read and follow all of the instructions included with the download of Edit Orders. If you run into issues while installing, see if your question has already been answered here. If it has not, then ask (and include any debug logs)!
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  7. #237
    Join Date
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by lhungil View Post
    Two releases have been made since the code you mention. Information about both have been posted both on this forum thread and in the plugins download section. Stop running OLDER unsupported code and upgrade to the latest version. As posted earlier in this forum, it is recommended to upgrade to the latest version ASAP.


    Does not sound like fun. Only way you are going to find out if additional issues occur (specific to your hosting provider and modifications to Zen Cart) are to install this module.

    The community has spent a considerable amount of time writing detailed instructions for installing this module. Your best bet is to read and follow all of the instructions included with the download of Edit Orders. If you run into issues while installing, see if your question has already been answered here. If it has not, then ask (and include any debug logs)!
    1. ZC v13.5.1
    2. iRobbo Template
    3. TyPackage v3.1.3
    4. Edit Order v4.1.1 RC1
    5. Super Orders v4.0.5a
    6. Recover Cart Sales v4.0a
    7. UPS United parcel for latest for ZC v1.5.1
    8. Unltimate SEO v2.12
    9. Wyzz WYSUWYG Editor
    10. Simple Google Anyalytics v1.2.5c
    11. Google Merchant Center v1.13.0
    12. Sitemap XML v3.2.9
    13. Display Logs v1.0.2
    14. CKEditor V1.x.x
    15. Image Check
    16. Admin New Orders v1.1 RC1
    17. Add Customers From Admin V2.0.4
    18. Email Address Exporter for v1.5.1
    19. Super Tracker v1.1
    20. USPS v15 Rate4 2013-0127-r2013-0327
    21. Multisite v1.0


    Thank you to the rescue again hungl. You have been very supportive throughout the entire process. I have gotten my new zc1.51 multisite online. What I need to do is to upgrade the EO 4.1.2. It means going thru the merging of files again since multisite requires it. There is no way around that. At least I got my sites working and orders are continuing to come in seamlessly while EO4.1 RC1 has a bug. But I can afford to take a "breather" and work on it at a less hectic schedule. As Usual, I will report any bugs I find while I do this to a copy of the version I have now. Does the file that needs removing you mentioned in your EO RC3 on our PM still applies to this when I upgrade to EO 4.1.2? Also, does any of the Mods associated with EO RC1 (Super Order, TY Tracker, Add Customer in Admin, Add Order in Admin, etc. ) needs upgrading in order for EO 4.1.2 to work?
    Last edited by twi; 12 Aug 2013 at 02:42 PM.

  8. #238
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by twi View Post
    does any of the Mods associated with EO RC1 (Super Order, TY Tracker, Add Customer in Admin, Add Order in Admin, etc. ) needs upgrading in order for EO 4.1.2 to work?
    Not unless you see any of these add-ons announce IN THEIR SUPPORT THREADS that there is an updated version..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #239
    Join Date
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Not unless you see any of these add-ons announce IN THEIR SUPPORT THREADS that there is an updated version..
    thanks. I just noticed one strange behavior in my current site. When I add ups tracking number in the tracking box, it returns me a pink heading on the top and says: " There is nothing to update" . It worked before and I have not changed anything in the site. adding comments work as well. Can it be a database problem? Any thoughts into this is appreciated.

  10. #240
    Join Date
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by twi View Post
    thanks. I just noticed one strange behavior in my current site. When I add ups tracking number in the tracking box, it returns me a pink heading on the top and says: " There is nothing to update" . It worked before and I have not changed anything in the site. adding comments work as well. Can it be a database problem? Any thoughts into this is appreciated.
    You continue to haphazardly ask questions about Super Orders, Edit Orders and Ty Package Tracker in all three support threads as if these modules are interchangeable.. they are not..

    That said, are you referring the the Ty Package Tracker fields in Edit Orders edit_orders.php?? If so then this is probably the right place to ask the question.. If this is the orders.php file where you are having the issue, then you need to ask your question in the correct support thread..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 

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