Image Handler 4 (for v1.5.x) Support Thread

[DivaVocals]

Thank you. I did miss this one.

I like Fancybox better. Is there an addon to Zen Cart for Fancybox or the choices only are Fual Slimbox and Zen Lightbox?

Thank you.

Anybody?

Not an Image Handler support related inquiry (the purpose of this thread).. You need to create a new thread/post in the appropriate topic area to ask your lightbox module questions..

Also in general, thread "bumping" is kinda frowned upon in the forum.. From the first page of this thread:

And a (gentle) reminder about FREE forum support:
This is ain’t Microsoft folks!
(a frequently used analogy by some to compare open source projects to commercial projects)

Like other open source projects, this support forum is manned by VOLUNTEERS (ie: unpaid folks). They are not OBLIGATED to assist here, but they do so because they WANT to. They give of their time here when their individual schedules permit. Usually the response is pretty quick 'round these parts, but when it’s not or your question has gone unanswered this may mean one of a few things:

• NO ONE has an answer to your question/issue.
  (Some folks will only respond when they have something MEANINGFUL to say versus a blanket “I don’t know how to do that” kind of answer.)
• Folks are just busy and will answer if/when they can..
  (family and other personal obligations, day jobs, paid jobs, etc will usually trump forum participation – this is to be expected – after all it’s unrealistic to expect that folks are sitting around this forum all day and night waiting to answer questions)
• Your question got missed. (and while I’m on this point) Your post MIGHT have been missed if your post is now a FEW pages back (like more than TWO or more pages) with no response.. Missed does NOT mean “it’s been an hour and no one responded to my question, so let me 'bump' the thread by re-posting my question again”

[mydanilo]

working fine except the popup for additional images comes up with an empty window. Looked at the tpl_main_page.php and have the newest version. Rolled back to the tpl_main_page.php I used on 1.3.9a with IHA3 and that version works perfectly. Code is a bit different and I am sure I should be using the new file but what is not working? Anybody else having popup issues with just the additional image? Main image popup worked fine.

[DivaVocals]

working fine except the popup for additional images comes up with an empty window. Looked at the tpl_main_page.php and have the newest version. Rolled back to the tpl_main_page.php I used on 1.3.9a with IHA3 and that version works perfectly. Code is a bit different and I am sure I should be using the new file but what is not working? Anybody else having popup issues with just the additional image? Main image popup worked fine.

Did you try the modification posted a few pages back (2 or 3 pages back)?? See if that solves your issue..

[mydanilo]

This one?
echo '<a href="javascript:window.close()">' . zen_image(DIR_WS_IMAGES . PRODUCTS_IMAGE_NO_IMAGE, TEXT_CLOSE_WINDOW) . '</a>'; /*v4.3.1c-lat9*/

Seems corrected in latest download but still empty popup on additional images. If not this one, maybe re-post it for me please?

[DivaVocals]

This one?
echo '<a href="javascript:window.close()">' . zen_image(DIR_WS_IMAGES . PRODUCTS_IMAGE_NO_IMAGE, TEXT_CLOSE_WINDOW) . '</a>'; /*v4.3.1c-lat9*/

Seems corrected in latest download but still empty popup on additional images. If not this one, maybe re-post it for me please?

Can't I'm on a mobile device, and it's sort of a PITA to do that.. Just page back through the thread.. look for the post by torvista..

[mc12345678]

Thank you. I did miss this one.

I like Fancybox better. Is there an addon to Zen Cart for Fancybox or the choices only are Fual Slimbox and Zen Lightbox?

Thank you.

So, let me ask, what is it that you are trying to show? Would it possibly be something that represents previous and next actions? Like the option just above the keyboard navigation option. I guess I was also wrong maybe it is the close on image click option that forces the buttons. The instructions state something about it.

[DivaVocals]

So, let me ask, what is it that you are trying to show? Would it possibly be something that represents previous and next actions? Like the option just above the keyboard navigation option. I guess I was also wrong maybe it is the close on image click option that forces the buttons. The instructions state something about it.

Not to be a nag about this, but this topic (lightbox modules and such) should be carried out on either the support thread for the appropriate module or in a new thread.. This is NOT related to IH4 support..

[mydanilo]

Can't I'm on a mobile device, and it's sort of a PITA to do that.. Just page back through the thread.. look for the post by torvista..

Ok I searched for posts by torvista, and the only code change suggested is the one that I said I did. The pop up is showing the "no image" image but not my additional image as it should.

[mc12345678]

Ok I searched for posts by torvista, and the only code change suggested is the one that I said I did. The pop up is showing the "no image" image but not my additional image as it should.

Although Diva has reposted some good guidance, I am providing the following without seeing the issue first hand.

With the limited available information, it sounds like in a situation where you have multiple pictures, if you select the primary picture it shows properly; however, if you select the additional image then nothing shows. Have you reviewed the filename of the database (including extension) against the stored file, your .htaccess permissions, and the extensions expected by this plugin? I came across an issue once before where I had some files with an extension of JPG instead of jpg and I had limitations in my .htaccess to allow jpg but not JPG. when attempting to view the picture it would not show.

That said, you mentioned (right or wrong) that the "no image" image showed, this isn't the same "no image" image of not uploading an image for a product is it, but rather an "error" image associated with not being able to display the desired image, correct?

[DivaVocals]

Although Diva has reposted some good guidance, I am providing the following without seeing the issue first hand.

With the limited available information, it sounds like in a situation where you have multiple pictures, if you select the primary picture it shows properly; however, if you select the additional image then nothing shows. Have you reviewed the filename of the database (including extension) against the stored file, your .htaccess permissions, and the extensions expected by this plugin? I came across an issue once before where I had some files with an extension of JPG instead of jpg and I had limitations in my .htaccess to allow jpg but not JPG. when attempting to view the picture it would not show.

That said, you mentioned (right or wrong) that the "no image" image showed, this isn't the same "no image" image of not uploading an image for a product is it, but rather an "error" image associated with not being able to display the desired image, correct?

mydanilo confirmed for me that the new code for the additional images popup is not working correctly on a consistent basis.. The new code was tested.. It worked fine in my test store which is why I went ahead and submitted the update to Image Handler. However, I've recently done a brand new install for a new client and found that instead of the additional images displaying, the popup is displaying the "no image" product image instead of the proper additional images.. I further confirmed that the previous version of this file correctly displays the additional images in the popup.

I was able to repeat this same errant behavior in a site where I am doing a site makeover. As a part of that site makeover, I am updating all of the store add-ons including Image Handler.. Initially I MISSED that the issue was even occurring because this particular site also has a Colorbox module installed, and when the Colorbox module is active, the additional images show without any issues, but once I turn off the ColorBox, the behavior mydanilo is reporting occurs.

So there is an issue, but it appears that it is not an issue for all stores, and rolling back to the old version of the additional images files is not a good solution since there was a legitimate security issue with the old code.. All that said I DO NOT know how to fix this, and I would appreciate some SKILLED eyes from the community to take a look at the additional images popup code and see if they can spot the issue..