Quote Originally Posted by EHSI View Post
Thank you for the reply.

Yes, I read instructions several times and I 'believe' I understand how IH4 works. In my first inhalation, the IH4 allowed me to insert the largest image in the third window (large image window) and then itself reduced that large image to medium and small sizes. So, the three images I saw for my product were having sizes, for example, as follows:

5K - small
15K - medium
150K large

In the current installation of the IH4, IH4 does not allow me to insert my large image as a large one and informs me that I must insert a default image which is a small image. When I insert the default small image, the IH4 does not re-size them to medium and large sizes and the images for my product have all the same sizes, for example, as follows:

150K - small
150K - medium
150K - large

Again, this issue would not be a problem because I do not want to activate the hover function, but this issue lets me know that something is wrong and has to be fixed before I go ahead and install Lightbox.
This is absolutely NOT how the image upload works.. Go back to the usage tab, and go to the part that starts with:
"It's all very straightforward. But let's talk about where some folks get stuck: adding primary and additional product images. Let's begin by walking through the process of adding an image to a product. The important thing to understand is that the process is the same whether you're adding your first image or your tenth to a given product"

You will see that you MUST upload a default image.. I suggest re-reviewing this section again (pay special attention to the "Important Notes:") so you understand how the default, medium and large image upload options work..