Reviews - Updated [Support Thread]

[mikestaps]

The message "You need to sign into your account before you can write a review." doesn't show up....
I'll dig into that tomorrow, I was all focused on the reply thing.

[lat9]

The message "You need to sign into your account before you can write a review." doesn't show up....
I'll dig into that tomorrow, I was all focused on the reply thing.

It's a header-message, so it will depend on where those messages are displayed in your template. For the "Classic" template, the message shows at the very top of the screen.

[pwdan]

Does this address the duplicate review content issue? Reviews currently appear on multiple pages, which isn't great from an seo standpoint.

[tom97zr2]

Does this address the duplicate review content issue? Reviews currently appear on multiple pages, which isn't great from an seo standpoint.

Hello, I installed this add on and it isn't working for me. I just created my store recently with the new 1.51 version. I am using the fast and easy checkout, and only using guest checkout, forcing the customer to go to the enter billing information step one page after clicking the go to checkout. my site is http://cardiozonetreadmills.com . I am sure I installed this correct. if I enter in my billing information and go to the next step in the checkout, I am then allowed to write reviews if I go back to a product page and click the write review button. I am sure I have all the configurations set correctly. Everything else is working good. I have done quite alot of customizing to my site and had to learn alot to do it, been spending so much time on it everyday.

Anyone know what might be needed or fixed?

I realized with the shopping cart and free shipping in the header add on that the english file needed to be put in the main english folder, not one step further into my templates folder like the instructions says. I'm not using that add on right now until I get it looking right on my site.

Thanks everyone alot for all the free information and assistance. I've read alot here.

[picandnix]

Hello, I installed this add on and it isn't working for me. I just created my store recently with the new 1.51 version. I am using the fast and easy checkout, and only using guest checkout, forcing the customer to go to the enter billing information step one page after clicking the go to checkout. my site is http://cardiozonetreadmills.com . I am sure I installed this correct. if I enter in my billing information and go to the next step in the checkout, I am then allowed to write reviews if I go back to a product page and click the write review button. I am sure I have all the configurations set correctly. Everything else is working good. I have done quite alot of customizing to my site and had to learn alot to do it, been spending so much time on it everyday.

Anyone know what might be needed or fixed?

I realized with the shopping cart and free shipping in the header add on that the english file needed to be put in the main english folder, not one step further into my templates folder like the instructions says. I'm not using that add on right now until I get it looking right on my site.

Thanks everyone alot for all the free information and assistance. I've read alot here.

To be honest I'm not 100% sure what your actual question is.
However I'm surmising: if you are using FEC with it set to guest checkout only and only a registered customer can write a review (yes?) then logically you wouldn't be able to write a review until the system knows your information/account details anyway, right? Hence you being able to write a review only *after* submitting your personal details and not beforehand.

[lat9]

... However I'm surmising: if you are using FEC with it set to guest checkout only and only a registered customer can write a review (yes?) then logically you wouldn't be able to write a review until the system knows your information/account details anyway, right? Hence you being able to write a review only *after* submitting your personal details and not beforehand.

This plugin (Reviews Updated) has no knowledge of a guest login, so once a guest-customer has gone partially through the guest "information gathering" the session variable that identifies that a customer is logged in is set. That's why this guest customer can write a review.

[picandnix]

This plugin (Reviews Updated) has no knowledge of a guest login, so once a guest-customer has gone partially through the guest "information gathering" the session variable that identifies that a customer is logged in is set. That's why this guest customer can write a review.

What she said
Same answer but written in a less confusing way than mine.