Rod, i wonder if you could kindly assist. I have been experiencing a problem with the order confirmation emails coming through. Most of the time this works perfectly but sometimes it doesnt. The only way of me knowing that there is an order is when I receive an email from 2Checkout. I tried to do what you stated above but I have experienced the same problem again. I have posed this query before and I didnt get much help. I am using version 1.5.0. I havent updated to the latest version. On going through the cashe as I was directed to do, this is the error that was recorded on one of the days when the email didnt come through:
[01-Sep-2013 11:05:34] PHP Fatal error: 1062uplicate entry 'zc_9b41e5ce79b3ea0cb51c3c6e45a797e8' for key 'PRIMARY' :: insert into znc_db_cache set cache_entry_name = 'zc_9b41e5ce79b3ea0cb51c3c6e45a797e8',
cache_data = 'YTo4OntpOjA7YTo0OntzOjEzOiJjYXRlZ29yaWVzX2lkIjtzOjM6IjE2OSI7czoxNToiY2F0ZWdvcml lc19uYW1lIjtzOjU6IkdpZnRzIjtzOjk6InBhcmVudF9pZCI7czoxOiIwIjtzOjE2OiJjYXRlZ29yaWV zX2ltYWdlIjtOO31pOjE7YTo0OntzOjEzOiJjYXRlZ29yaWVzX2lkIjtzOjM6IjE3OCI7czoxNToiY2F 0ZWdvcmllc19uYW1lIjtzOjc6IkhhbXBlcnMiO3M6OToicGFyZW50X2lkIjtzOjE6IjAiO3M6MTY6ImN hdGVnb3JpZXNfaW1hZ2UiO047fWk6MjthOjQ6e3M6MTM6ImNhdGVnb3JpZXNfaWQiO3M6MzoiMTcxIjt zOjE1OiJjYXRlZ29yaWVzX25hbWUiO3M6MTA6IlN0YXRpb25lcnkiO3M6OToicGFyZW50X2lkIjtzOjE 6IjAiO3M6MTY6ImNhdGVnb3JpZXNfaW1hZ2UiO3M6MDoiIjt9aTozO2E6NDp7czoxMzoiY2F0ZWdvcml lc19pZCI7czoxOiIxIjtzOjE1OiJjYXRlZ29yaWVzX25hbWUiO3M6OToiR3JvY2VyaWVzIjtzOjk6InB hcmVudF9pZCI7czoxOiIwIjtzOjE2OiJjYXRlZ29yaWVzX2ltYWdlIjtzOjA6IiI7fWk6NDthOjQ6e3M 6MTM6ImNhdGVnb3JpZXNfaWQiO3M6MToiMiI7czoxNToiY2F0ZWdvcmllc19uYW1lIjtzOjY6IkRyaW5 rcyI7czo5OiJwYXJlbnRfaWQiO3M6MToiMCI7czoxNjoiY2F0ZWdvcmllc19pbWFnZSI7czoxMDoiZHJ pbmtzLmpwZyI7fWk6NTthOjQ6e3M6MTM6ImNhdGVnb3JpZXNfaWQiO3M6MToiMyI7czoxNToiY2F0ZWd vcmllc19uYW1lIjtzOjEzOiJCYWJ5IFByb2R1Y3RzIjtzOjk6InBhcmVudF9pZCI7czoxOiIwIjtzOjE 2OiJjYXRlZ29yaWVzX2ltYWdlIjtzOjEwOiJiYWJpZXMuanBnIjt9aTo2O2E6NDp7czoxMzoiY2F0ZWd vcmllc19pZCI7czoyOiI5MSI7czoxNToiY2F0ZWdvcmllc19uYW1lIjtzOjk6IkhvdXNlaG9sZCI7czo 5OiJwYXJlbnRfaWQiO3M6MToiMCI7czoxNjoiY2F0ZWdvcmllc19pbWFnZSI7Tjt9aTo3O2E6NDp7czo xMzoiY2F0ZWdvcmllc19pZCI7czozOiIxMTkiO3M6MTU6ImNhdGVnb3JpZXNfbmFtZSI7czoxOToiUGV yc29uYWwgVG9pbGV0cmllcyI7czo5OiJwYXJlbnRfaWQiO3M6MToiMCI7czoxNjoiY2F0ZWdvcmllc19 pbWFnZSI7Tjt9fQ==',
cache_entry_created = '1378055134' in /home4/zimbogin/public_html/includes/classes/db/mysql/query_factory.php on line 101
Please can you assist as I need to get this resolved as soon as possible. Thank you.