Okay, I need help with two issues I am experiencing. One is easier to explain and the other I will explain and if you need more clarification to make sense of it please ask questions.
1. The first issue is with upc field. We have some products with upc code starting with zeros. Something like, 000768251143. When I generate an export file. The csv file that is generated drops the leading zeros in the upc column. 000768251143 becomes 768251143. Is there a way to protect this field during file generation to treat it as a text field so the numbers are not messed up? I did not have this issue with previous easy populate that uses text file instead of csv file. I will greatly appreciate any help in solving this issue as this is a show stopper.
2. The second problem is when I export a file, some of the description fields are empty even though they have content. There's nothing unique about the products that are missing descriptions so I am not sure how tell you how to duplicate this problem. However, it seems that the seem products that are dropping description fields on export remains the same (which makes me think there's something common between them even if I can see it).
I will appreciate any help to get to the bottom of these two issues.
Thanks!


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