Edit Orders v4.0 Support Thread

[smurfy1]

I am running 1.5.1
I am having some issues with edit orders that I need fixed.
I can delete/add products but I the subtotal doesn't adjust. I also can’t adjust the shipping total or add a discount coupon. I try, hit update and it goes to a blank page. When I go back and access order again, there is no change. I had a customer cancel part of an order so his shipping needs adjusted and I can’t do it. I tried both changing the shipping charge (didn’t work) and then I tried to do a discount coupon to adjust the total (again, didn’t work). Any ideas how to get this to work?

[DivaVocals]

I am running 1.5.1
I am having some issues with edit orders that I need fixed.
I can delete/add products but I the subtotal doesn't adjust. I also can’t adjust the shipping total or add a discount coupon. I try, hit update and it goes to a blank page. When I go back and access order again, there is no change. I had a customer cancel part of an order so his shipping needs adjusted and I can’t do it. I tried both changing the shipping charge (didn’t work) and then I tried to do a discount coupon to adjust the total (again, didn’t work). Any ideas how to get this to work?

What version of Edit Orders??

When you get a blank page there is likely an error log that was created.. what does the error log file say?? What other modules do you have installed??

[Maladi3]

Hello again,

The cache fixed solved my problem. But I use table discounts to do 90 percent of our store.

I am trying to take off $99 from an invoice. Which I was able to do. But with this new plugin my Table discounts dont show up right inside the invoices.

Sub-Total: $2,915.50
United States Postal Service (Priority Mail International®): $96.14
Table Discounts: $1,356.00
Discount Coupon: Credit : $99.00
Total: $2,912.64

That should be alot smaller of a total.

Any ideas? I tried looking for a solution but cant seem to find one.

[DivaVocals]

Hello again,

The cache fixed solved my problem. But I use table discounts to do 90 percent of our store.

I am trying to take off $99 from an invoice. Which I was able to do. But with this new plugin my Table discounts dont show up right inside the invoices.

Sub-Total: $2,915.50
United States Postal Service (Priority Mail International®): $96.14
Table Discounts: $1,356.00
Discount Coupon: Credit : $99.00
Total: $2,912.64

That should be alot smaller of a total.

Any ideas? I tried looking for a solution but cant seem to find one.

helps if you tell us what you expect to see in the "Table Discounts"

[Maladi3]

helps if you tell us what you expect to see in the "Table Discounts"

It should take away from the subtotal. Instead its added in to the total. So instead of the total only being around $1000. Its almost $3000

http://www.thatsoftwareguy.com/zenca...discounts.html

Thank you,
Rob

[Maladi3]

helps if you tell us what you expect to see in the "Table Discounts"

Was my explanation clear enough? Is there anything else I could provide to help? Thank you!

[nlinksolution]

Hi,

I have installed Edit order 4.0 in Zencart 1.5.1.

I have Product Qty in Fraction. i.e. 0.5

So when i edit any order having product ordered with QTY 0.5 and update that order, Product gets disappeared from order.

Is this bug or what? How to fix?

[DivaVocals]

Hi,

I have installed Edit order 4.0 in Zencart 1.5.1.

I have Product Qty in Fraction. i.e. 0.5

So when i edit any order having product ordered with QTY 0.5 and update that order, Product gets disappeared from order.

Is this bug or what? How to fix?

Start by upgrading to the latest version (4.1.2)

[lhungil]

... When we go to edit the quantity amount in an order, it will delete items from the order that have a .5 quantity amount. ...

... I have Product Qty in Fraction. i.e. 0.5 ... So when i edit any order having product ordered with QTY 0.5 and update that order, Product gets disappeared from order. ...

Try making the following change (to Edit Orders 4.1.2) and let us know if it solves the problem for you (if you report it fixes the issues - the code will be added to the next release of Edit Orders).

Edit "/admin/edit_orders.php". Around line 245 change the int cast to a float cast. The original code looks like:

$_POST['update_products'] = zen_db_prepare_input($_POST['update_products']);
foreach($_POST['update_products'] as $orders_products_id => $product_update) {
  $product_update['qty'] = (int) $product_update['qty'];

After making your changes the code should look like:

$_POST['update_products'] = zen_db_prepare_input($_POST['update_products']);
foreach($_POST['update_products'] as $orders_products_id => $product_update) {
  $product_update['qty'] = (float) $product_update['qty'];

[lhungil]

... I use table discounts to do 90 percent of our store. ... with this new plugin my Table discounts dont show up right inside the invoices.

The "Table Discounts" module is commercial. I do not own a copy of the module and as such am not able to look at the source code to determine the exact cause of the problem.

By default the order total values are passed to and from the Zen Cart database untouched... So if they are entered as negative they stay negative and if they are entered as positive they are left as positive... Which works for about 85% of order total modules.

Some order total modules do need special handling if the modules expect certain global variables or session variables to be populated. It is possible "Table Discounts" is one of these modules will require some special handling. Without knowing the special handling required... It will be hard for us to help you.