Edit Orders v4.0 Support Thread

[Maladi3]

Hello,

This is an awesome module! But I have a problem when editing some orders I get a white page. Url for our site is chewbarka.net

In the error log (/cache/) I get

[07-Oct-2013 14:34:15 UTC] PHP Fatal error:  Call to a member function MoveNext() on a non-object in /home/admin/domains/chewbarka.net/public_html/allmighty/includes/classes/attributes.php on line 384

I have the following modules installed:
Table Discounts
Attribute Matrix
FedEx
USPS
PayPal
QBMS

[lhungil]

...

In the error log (/cache/) I get

[07-Oct-2013 14:34:15 UTC] PHP Fatal error:  Call to a member function MoveNext() on a non-object in /home/admin/domains/chewbarka.net/public_html/allmighty/includes/classes/attributes.php on line 384

This is a known bug in Zen Cart 1.3.x and 1.5.x. This happens when you enable Zen Cart's persistent "SQL Cache". It affects Zen Cart itself and any plugin which is aware of (and can use) Zen Cart's "SQL Cache".

Two ways exist to handle the bug:

1. Disable the persistent "SQL Cache". In most cases it is not needed. The "SQL Cache" and "Query Cache" built into Zen Cart 1.5.1 are separate and disabling one will not affect the other. One can disable the "SQL Cache" by editing the two configure.php files and setting SQL_CACHE_METHOD to none.
2. One can apply the patch to their Zen Cart installation.

[smurfy1]

I am running 1.5.1
I am having some issues with edit orders that I need fixed.
I can delete/add products but I the subtotal doesn't adjust. I also can’t adjust the shipping total or add a discount coupon. I try, hit update and it goes to a blank page. When I go back and access order again, there is no change. I had a customer cancel part of an order so his shipping needs adjusted and I can’t do it. I tried both changing the shipping charge (didn’t work) and then I tried to do a discount coupon to adjust the total (again, didn’t work). Any ideas how to get this to work?

[DivaVocals]

I am running 1.5.1
I am having some issues with edit orders that I need fixed.
I can delete/add products but I the subtotal doesn't adjust. I also can’t adjust the shipping total or add a discount coupon. I try, hit update and it goes to a blank page. When I go back and access order again, there is no change. I had a customer cancel part of an order so his shipping needs adjusted and I can’t do it. I tried both changing the shipping charge (didn’t work) and then I tried to do a discount coupon to adjust the total (again, didn’t work). Any ideas how to get this to work?

What version of Edit Orders??

When you get a blank page there is likely an error log that was created.. what does the error log file say?? What other modules do you have installed??

[Maladi3]

Hello again,

The cache fixed solved my problem. But I use table discounts to do 90 percent of our store.

I am trying to take off $99 from an invoice. Which I was able to do. But with this new plugin my Table discounts dont show up right inside the invoices.

Sub-Total: $2,915.50
United States Postal Service (Priority Mail International®): $96.14
Table Discounts: $1,356.00
Discount Coupon: Credit : $99.00
Total: $2,912.64

That should be alot smaller of a total.

Any ideas? I tried looking for a solution but cant seem to find one.

[smurfy1]

What version of Edit Orders??

When you get a blank page there is likely an error log that was created.. what does the error log file say?? What other modules do you have installed??

version is EDIT ORDERS 4.1.2, Zen Cart 1.5.1

Ok the error was this:
[10-Oct-2013 10:15:32 America/New_York] PHP Fatal error: Call to undefined function GetRewardPoints() in /home/creative/public_html/includes/modules/order_total/ot_reward_points_display.php on line 40

Thing is that the rewards mod doesn't touch the code in the admin that I know of. Other mods (I have a lot) are Adv Shipper Mod, Rewards Mod, Monthly Sales...those are the big ones.

I also wanted to note that although I can add or delete products, the subtotal does not change. The product pricing will but the subtotal stays the same as the original order

[DivaVocals]

Hello again,

The cache fixed solved my problem. But I use table discounts to do 90 percent of our store.

I am trying to take off $99 from an invoice. Which I was able to do. But with this new plugin my Table discounts dont show up right inside the invoices.

Sub-Total: $2,915.50
United States Postal Service (Priority Mail International®): $96.14
Table Discounts: $1,356.00
Discount Coupon: Credit : $99.00
Total: $2,912.64

That should be alot smaller of a total.

Any ideas? I tried looking for a solution but cant seem to find one.

helps if you tell us what you expect to see in the "Table Discounts"

[DivaVocals]

Ok the error was this:
[10-Oct-2013 10:15:32 America/New_York] PHP Fatal error: Call to undefined function GetRewardPoints() in /home/creative/public_html/includes/modules/order_total/ot_reward_points_display.php on line 40

Thing is that the rewards mod doesn't touch the code in the admin that I know of. Other mods (I have a lot) are Adv Shipper Mod, Rewards Mod, Monthly Sales...those are the big ones.

Ummm, but clearly it affects order totals which means when you administer orders, errors could indeed show up in the admin -- otherwise you wouldn't get this error message, right???

The "call to an undefined function" error says that the issue is possibly with your Rewards Points module.. I would take a look at your Rewards Points module and make sure it's installed correctly..

So going back to my original response to you requesting more information.. you still haven't answered:

What other modules do you have installed??

[smurfy1]

Ummm, but clearly it affects order totals which means when you administer orders, errors could indeed show up in the admin -- otherwise you wouldn't get this error message, right???

The "call to an undefined function" error says that the issue is possibly with your Rewards Points module.. I would take a look at your Rewards Points module and make sure it's installed correctly..

So going back to my original response to you requesting more information.. you still haven't answered:

What other modules do you have installed??

I did specify other mods I have installed: Ceon Advanced Shipper, Rewards Points, Monthly Sales,Ultimate SEO, Google Analytics,Google Merchant Feeder, Tabbed Products Pro,Recover Cart Sales,Sitemap xml

I'll look at Rewards Points. Thanks

[DivaVocals]

I did specify other mods I have installed: Ceon Advanced Shipper, Rewards Points, Monthly Sales,Ultimate SEO, Google Analytics,Google Merchant Feeder, Tabbed Products Pro,Recover Cart Sales,Sitemap xml

I'll look at Rewards Points. Thanks

Your previous response was a bit vague specifically "Adv Shipper Mod, Rewards Mod". Ceon Advanced Shipper is better.. (more specific) However there are two Rewards Points mods that I am aware of.. Which one do you have installed??