Edit Orders v4.0 Support Thread

[mydanilo]

PRODUCTS_OPTIONS_TYPE_READONLY_IGNORED
Result looks exactly like in your picture

and I want to add that on the front end all options are working correctly for all products

and I am totally lost by the info in the link you provided, sorry! SQL stuff is not my strength. Can you point out what I should run and look for? I have cpanel access.

@lhungil I still have the issue and no clue where else to look. As it looked like you suggested, do you have another suggestion what this could be?

[mydanilo]

I've tried in a test install to use all Edit Orders files and did not merge with other mods just to be sure I have all in place for this mod to work. Same result. Can't select any attributes when adding new products. Screws up items already on order with attributes too. If I adjust the unit price of an item, the totals are wrong. I think it just keeps adding the price to the total every time I update with a corrected unit price.

[DivaVocals]

I've tried in a test install to use all Edit Orders files and did not merge with other mods just to be sure I have all in place for this mod to work. Same result. Can't select any attributes when adding new products. Screws up items already on order with attributes too. If I adjust the unit price of an item, the totals are wrong. I think it just keeps adding the price to the total every time I update with a corrected unit price.

Did you try a test install with a VANILLA Zen Cart install.. because I cannot repeat this issue.. and since no one else has really reported this issue it leads me to believe it's an as of yet undiscovered issue with your particular setup.. The easiest way to test that is to install a vanilla Zen Cart install (with the test/demo data) and see if you get the same result..

The key to troubleshooting this is to start by narrowing down some of the differences between your store and a stock Zen Cart install with Edit Orders installed..

[mydanilo]

Ok, I'm with you on this one. So what is vanilla Zen Cart install? Just an install with demo products? I was going to try a new install and take my 1.3.9a db and then upgrade and see if the Edit Order works on it with no other mods applied. I want to see if anything is wrong with my db carried over from 1.3.9a. But I must say it worked fine with edit order in 1.3.9a.

[DivaVocals]

Ok, I'm with you on this one. So what is vanilla Zen Cart install? Just an install with demo products? I was going to try a new install and take my 1.3.9a db and then upgrade and see if the Edit Order works on it with no other mods applied. I want to see if anything is wrong with my db carried over from 1.3.9a. But I must say it worked fine with edit order in 1.3.9a.

Yes an install with demo products.. I am suggesting that the issue here is unique to your store (otherwise this would be a much more widespread issue..), and the best way for you to see this is to do a vanilla install then install Edit Orders so you can see that things do work correctly.. After this you should replace the v1.5.x DB from your vanilla install with your 1.3.9 database (JUST THE DB, NOT the v1.3.9 files), and run the upgrade install to update the DB to v1.5.x, and then test again and see if Edit Orders works..

I suspect that the issue here isn't Edit Orders, but rather something has gone awry in your 1.3.9 to 1.5.x conversion.. (likely that you are still using files from a codebase preceding v1.5.x..) This exercise will confirm this..

[mydanilo]

Reporting back on new install with test product and only edit order installed. Seems to work as it should.

Restored 1.3.9a db where old edit order was working, did db upgrade to 1.5.1 and re-uploaded 3_install to trigger db install. Testing an existing order and I have the same problem as in my live stores. I run multiple stores and all have the issue. It's in my db. Seems to be a mod I installed on an older zen version but just now in 1.5.1 it shows up as a problem in combination with the new Edit Orders. How can I look at my db to find the problem?

[yappyfox]

Greetings! I'm on Zen-cart 1.5.1, and Edit Orders 4.1.2.
PHP Version: 5.4.11 (Zend: 2.4.0) PHP Memory Limit: 90M
Database: MySQL 5.1.56-log


I realize that file uploads are not supported when editing an order which I'm fine with. As the source indicates, PRODUCTS_OPTIONS_TYPE_FILE: TODO in edit_orders.php. My problem however, is when the initial order is placed, and has a file uploaded, that entry makes it into mysql as a product attribute just fine, and all works well. If I attempt to edit the order in any fashion with Edit Order, that product attribute is stripped out of the database as soon as any update is made to any other fields in the order.

Is there a code snippet or some work around to have Edit Order, even if unable to edit such fields, at least pass them through untouched back into the database when the order update re-writes everything back to mysql?

Thanks for your support!

[mydanilo]

Another thing to check is whether a previously-installed plugin has "killed" some of the built-in attributes configuration; see this post: http://www.zen-cart.com/showthread.p...ag-not-working

I can report that my issues are fixed now. It was related to above issues in my DB. Thank you to lhungil for the additional pointers ;)

[twinkiejr]

Thank you for replying... Much appreciated if you can narrow down what module is conflicting (so we can look at creating a solution).

It appear operator error. I setup a new install of zen-cart and installed all of the same addons as stated earlier and all seems to work fine. So I am gonna go with operator error. I must have missed something in the file merging or something. Who knows? Thanks for the help.

For anyone who missed it. Here is the addons I have installed and are working now.
Zen Cart 1.5.1
edit orders 4.1.2
easy populate 1.5
quantity discounts 1.12
payment module fee
admin login as customer 3.1
admin new order 1.4
add customers from admin 2.0.5
ckeditor 4.1.2

[lat9]

Is there a general way to give a one-off discount, say $20.00 on an edited order. I have a client who used previous versions of Edit Orders and indicates that he used to be able to simply enter -20.00 (not quite sure where) on the Edit Orders screen to effect the discount.