ozpost shipping module

[Danielle]

I have discovered another issue as well. Please see the attached screenshot. Do you know why the methods are staggered like that? I tried switching back to the default template, but they still looked the same.

Thanks!

[RodG]

Hmmm yes it is the dropdown items, but it should have carried forward when we did the upgrade shouldn't it have? I can see all those links in the 1.3.9h store. I just uninstalled and reinstalled the mod in the 1.5.1 version.

The .cvs files get created and stored in the /cache/ folder. If you cleared this folder and/or the files didn't get copied when you updated your store then the items in the dropdown won't appear until a new .csv is created. This occurs automatically when a Click n Send suitable selection has been made by a customer order.

If you still have a copy of the old /cache/ folder look for any files named ClickNsendInt.csv and/or ClickNsendDom.csv and copy them over to the new site and the dropdown items should again re-appear.

Cheers
Rod

[RodG]

I have discovered another issue as well. Please see the attached screenshot. Do you know why the methods are staggered like that? I tried switching back to the default template, but they still looked the same.

Thanks!

This is a known bug that only seems to affect some installations. It has only been reported by 3 or 4 people (including yourself). So far I've not been able to replicate the problem on my own test sites to find a fix. I'm still investigating the matter.

Having said that, I've recently (about a week ago) been given access to a site that does exhibit the same problem, but I've been too bogged down with other matters to take a closer look. Hopefully I'll get a chance in the next week or so.

Cheers
Rod

[RodG]

Attachment 13284

Here's a screenshot of what we have on the old site. How can we get this data back on the upgraded site?

Plz see previous reply (#1930)

Cheers
Rod

[Danielle]

Thank you, that did the trick! Although for some reason the clicknsend options appear in the menu above Customers, Orders, etc. Is there any way I can can change that?

The .cvs files get created and stored in the /cache/ folder. If you cleared this folder and/or the files didn't get copied when you updated your store then the items in the dropdown won't appear until a new .csv is created. This occurs automatically when a Click n Send suitable selection has been made by a customer order.

If you still have a copy of the old /cache/ folder look for any files named ClickNsendInt.csv and/or ClickNsendDom.csv and copy them over to the new site and the dropdown items should again re-appear.

Cheers
Rod

[Danielle]

This is a known bug that only seems to affect some installations. It has only been reported by 3 or 4 people (including yourself). So far I've not been able to replicate the problem on my own test sites to find a fix. I'm still investigating the matter.

Having said that, I've recently (about a week ago) been given access to a site that does exhibit the same problem, but I've been too bogged down with other matters to take a closer look. Hopefully I'll get a chance in the next week or so.

Cheers
Rod

Could I install an earlier version to temporarily solve the issue? If so, do you know what the latest version is that does not do that?

[RodG]

Could I install an earlier version to temporarily solve the issue?

Sure. (he says cautiously).

Reverting to an earlier version of ozpost is just a matter of replacing the /includes/modules/shipping/ozpost.php file with the version of your choice.
If you've been using the auto-updater you will find copies of the older versions in the /includes/modules/shipping/ folder using filenames like ozpost300, ozpost311, ozpost312, ozpost350, ozpost351 etc, etc. The numbers indicate the version. Just rename any one of these to ozpost.php then log into your admin, and perform the remove/install procedure to ensure the database and files get resynchronized.

If so, do you know what the latest version is that does not do that?

The problem has only been reported with ozpost v3.5.2, BUT, I haven't been able to confirm if it is truely a v3.5.2 issue, or whether it is because other updates that have been performed at or around the same time.

As I stated before, the problem doesn't appear with all installations using v3.5.2, which suggests that there is something more to this than the ozpost code itself.

Cheers
Rod

[RodG]

Although for some reason the clicknsend options appear in the menu above Customers, Orders, etc. Is there any way I can can change that?

Yes.

Edit the file
/youradmin/includes/functions/extra_functions/init_clicknsend_dhtml.php

Change the last values in the lines that start with 'zen_register_admin_page'

They are currenly set to negative values, which places them at the top of the menu list. Change them to positive numbers greater than any values currently used.

If you don't know the values currently used, setting them to 97, 98 & 99 should do the job without any problem.


This is assuming you are using Zencart V1.5.0 or later.

Cheers
Rod

[seanymph]

Hi Rod
I am using Zencart V1.5.0 I upgraded Ozpost Module tonight and I have uninstalled and installed numerous times tonight since I upgraded and I am still receiving the following error message:

Australia Post, OzPost Module Update Error. Admin please press UNINSTALL followed by INSTALL to rectify.

It did show the methods staggered once like Danielle and I uninstalled and installed and since then it is back to the above error.

Do you have any suggestions how I can sort this out so that it works.

Advanced thanks
Deborah

[RodG]

Hi Rod
I am using Zencart V1.5.0 I upgraded Ozpost Module tonight and I have uninstalled and installed numerous times tonight since I upgraded and I am still receiving the following error message:

Australia Post, OzPost Module Update Error. Admin please press UNINSTALL followed by INSTALL to rectify.

It did show the methods staggered once like Danielle and I uninstalled and installed and since then it is back to the above error.

Do you have any suggestions how I can sort this out so that it works.

Advanced thanks
Deborah

How are you doing the uninstall/i nstall? This needs to be done via the adminsc reen, not by removing and replacing the files.