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  1. #1
    Join Date
    Feb 2006
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    Default Re: EasyPopulate 4.0 Support Thread

    Hi,

    I installed EP on zencart 1.5.1. When I try to download an ep file, I get this error: Firefox can't find the server at epuploads.

    I made sure the folder is writable, and put in the folder name in the ep configuration as follows foldername/

    The file does exist in the folder and I could download via ftp, but this should be available when in the tools section of the admin

    Any help would be appreciated.

  2. #2
    Join Date
    Jul 2012
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by webmiss View Post
    Hi,

    I installed EP on zencart 1.5.1. When I try to download an ep file, I get this error: Firefox can't find the server at epuploads.

    I made sure the folder is writable, and put in the folder name in the ep configuration as follows foldername/

    The file does exist in the folder and I could download via ftp, but this should be available when in the tools section of the admin

    Any help would be appreciated.
    At this time, there appears to be more questions to ask than answers to provide:
    1) Are you sure that you have this version of EP installed. Asked for the following reasons: epuploads is not found in the coding of the program, no other text in the message indicates why epuploads would be referenced, the config description does not include the value 4 which is related to the version number identified for this plugin
    2) It is not clear if foldername/ is the actual content of the folder listing or if it is meant as an example/template and that the contents were actually epuploads/
    3) Making the folder (and file) writable is half of it, also readable yes?
    ZC Installation/Maintenance Support <- Site
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  3. #3
    Join Date
    Feb 2006
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    Default Re: EasyPopulate 4.0 Support Thread

    Sorry I wasn't more specific. I installed easy populate 4. I created a folder called epuploads and set permissions at chmod 777. In the configuration section in the admin it asks for the uploads directory. I have it set at epuploads/

    Is there something else I am missing?

  4. #4
    Join Date
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by webmiss View Post
    Sorry I wasn't more specific. I installed easy populate 4. I created a folder called epuploads and set permissions at chmod 777. In the configuration section in the admin it asks for the uploads directory. I have it set at epuploads/

    Is there something else I am missing?
    If you "right" click on one of the download links and copy the link, could you paste it here? (because of the location identified, you're welcome to substitute what you need to, but the important part is to try to identify if the link is "incorrectly created")

    Is there a difference in URI between a secure connection and a standard connection? (ie. have a dedicated SSL versus a shared one? If shared, what is the format of it and how is that integrated into your configure.php files?)

    Do you have any URI rewriter? htaccess redirects/rewrite rules? It may be that the folder is "hidden" from standard web browsing, even though the permissions are set. May need a new .htaccess file for the upload directory... Sorry I didn't respond earlier, wanted to look at the code a little and see how the system is expected to operate...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5
    Join Date
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    Default Re: EasyPopulate 4.0 Support Thread

    Hi,

    I figured out the issue. If you just click on the download link, it gives that error, if you right click as you suggested, it will download the file. Not sure what the difference is, but as long as the file can be downloaded, that's the important thing. Now, I haven't tried to import anything yet. Still waiting on client to send a file for the updates.

  6. #6
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by webmiss View Post
    Hi,

    I figured out the issue. If you just click on the download link, it gives that error, if you right click as you suggested, it will download the file. Not sure what the difference is, but as long as the file can be downloaded, that's the important thing. Now, I haven't tried to import anything yet. Still waiting on client to send a file for the updates.
    Left clicking attempts to open the file on screen. I believe if there are restrictions in the htaccess file ie, allow .jpg|.gif, etc... That don't include .csv, then you won't be able to "view" the file, but you can download it. I haven't tried altering the functionality in a while to see if that aspect is true, it may be that there is a setup in firefox that needs to know where to find the file to open for the data type... Generally speaking it is still better to right click and save the file, but if properly setup to "view" it on screen, that too can be helpful, but also can be confusing if there is a lot of information and depending on the needle for which your looking. :)

    Good job, glad I didn't lead you too far away, though still may want to make some changes.
    ZC Installation/Maintenance Support <- Site
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  7. #7
    Join Date
    Mar 2008
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    Default Re: EasyPopulate 4.0 Support Thread

    Hello:

    Does anyone know of any step-by-step instruction manual available for EP4? Especially when it comes to converting a wholesalers .csv file to EP's version? I found some instructions on Youtube but that video is so small, it just as well not be there!! A youtube video converter would be nice. If there is a video available for this, it would be great, again, as long as you can see it.

    Thanks for your help,

    Silver

  8. #8
    Join Date
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    Default Re: EasyPopulate 4.0 Support Thread

    Perhaps this has been asked before, but how do you delete attributes from products via Easy Populate?

  9. #9
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by k1ra View Post
    Perhaps this has been asked before, but how do you delete attributes from products via Easy Populate?
    While I thought there might be a check possibly when using the attribute basic import, there does not appear to be a way for easypopulate v4 to remove attributes from a product at this time.

    Btw, sorry for the delayed reply, have been away fromm the forums for the most part recently.
    ZC Installation/Maintenance Support <- Site
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