Edit Orders v4.0 Support Thread

[lat9]

In the meantime, if I add your option to my store and use the Edit Orders plugin, when I create an order using Edit Orders, will that reflect in the order_status update? Are these 2 plugins compatible for data sharing? It would be good to see that an Admin created the order using the Edit Orders, so it can be followed up if a customer has an issue.

Cheers

There's a code-merge required for Edit Orders to make use of the "updated by" field. I'm pretty sure that I've got that merge somewhere for the most recent version of edit orders ...

[lhungil]

keep in mind by default the order history table is only updated when an admin user actually adds a comment or changes the status.

You will probably want to "coach" your users on always adding relevant comments when editting an order - they can use the "private" flag to have comments not vivble to the customer if needed.

[DivaVocals]

keep in mind by default the order history table is only updated when an admin user actually adds a comment or changes the status.

You will probably want to "coach" your users on always adding relevant comments when editting an order - they can use the "private" flag to have comments not vivble to the customer if needed.

This was going to be my suggestion.. Besides that from a purely administrative process POV, you would want this information anyway so that you have a complete order history.. Suggest that the admin comments entry should be part of your order editing process..

[ifss]

There's a code-merge required for Edit Orders to make use of the "updated by" field. I'm pretty sure that I've got that merge somewhere for the most recent version of edit orders ...

If you have that information to hand that would be terrific, thank you :)

keep in mind by default the order history table is only updated when an admin user actually adds a comment or changes the status.

You will probably want to "coach" your users on always adding relevant comments when editting an order - they can use the "private" flag to have comments not vivble to the customer if needed.

This was going to be my suggestion.. Besides that from a purely administrative process POV, you would want this information anyway so that you have a complete order history.. Suggest that the admin comments entry should be part of your order editing process..

Completely agree, I make a habit of it and make sure I "stamp" my comments, but when you're modding 10+ orders a time, or you've got someone new doing it the process can get away from you. I think it makes perfect sense that the system come with that sort of "stamp" already programmed, on all of the programs and systems I've worked on there has always been a user stamp when something is changed. Whilst we're only small, and not big like the Companies I have worked for, I still think it immensely important that these records are kept up correctly, including a user stamp.

[lat9]

If you have that information to hand that would be terrific, thank you :)

Attached is a merger of the "Orders Status History - Updated By" files and the edit_orders.php and orders.php (both in the /YOUR_ADMIN directory) files from the Edit Orders plugin's v4.1.3 release.

osh_updated_by_with_edit_orders_413.zip

[lhungil]

Edit Orders 4.1.4
This release includes updated installation code to better operate in some server configurations and with some 3rd party alterations to the Zen Cart admin interface. Updated core files from "Plugin Manager" 0.5 RC2 have been included.

The specific item addressed: when configuring Edit Order options, the dropdown menu's may not appear. While this is the only change from version 4.1.3, it is recommended to update to the latest version to mitigate any potential problems in the future when upgrading to a new version of Zen Cart.

[southshorepizza]

Is there a list of core files to update or do I need to do a full install if upgrading from a previous version. I'm asking because if there are core files that were not updated in this newer version I would like not to spend time comparing them. I have a ton of modifications and combing through each one becomes tedious. The readme didn't really give any useful information on upgrades that I saw.