Image Handler 4 (for v1.5.x) Support Thread

[mc12345678]

site is http://dezertdezinez.com/workspace 1.5.1 is the version of Zen- Cart
The problem I am having is the hover from the small pictures on the front and on all pages does not work .. I recently changed the template and it stopped working . I have checked all the settings per the install instructions and they are right .. I also went through a test site and changed the template and it's not working their either ..
I don't know what else to check yet to ask for help ..

any ideas would be wonderful to help with this issue .

Thank you

Debbie

If you changed templates, then you will need to carry over applicable override files. (Reinstall, copy, follow the documentation, etc.) A number of ways to get there, depending on your experience and capability. I would routinely just identify which files existed in the old template that should exist in the new template (ie I installed them) and copy them over to the new template. Also see the overide directory postings in the forum/FAQ. The above are suggestions, incorrectly applying them could cause harm to your site, Backup, backup, backup and test before using on your live site.

Oh yeah, the other thing could be that the template is not properly calling images; however, it does appear that the bmz_cache is being used, so to some extent iH is being used/called.

As for images on the products, only additional images would be enlarged (compared to a base ZC install) as the image displayed for a product is a medium image and as explained in the documentation, medium images are not resized. (History as to why is in this thread and elsewhere.)

[DivaVocals]

If you changed templates, then you will need to carry over applicable override files. (Reinstall, copy, follow the documentation, etc.) A number of ways to get there, depending on your experience and capability. I would routinely just identify which files existed in the old template that should exist in the new template (ie I installed them) and copy them over to the new template. Also see the overide directory postings in the forum/FAQ. The above are suggestions, incorrectly applying them could cause harm to your site, Backup, backup, backup and test before using on your live site.

This is the likely culprit.. (all the template overrides were not copied over..)

[Debbie2014]

If you changed templates, then you will need to carry over applicable override files. (Reinstall, copy, follow the documentation, etc.) A number of ways to get there, depending on your experience and capability. I would routinely just identify which files existed in the old template that should exist in the new template (ie I installed them) and copy them over to the new template. Also see the override directory postings in the forum/FAQ. The above are suggestions, incorrectly applying them could cause harm to your site, Backup, backup, backup and test before using on your live site.

Oh yeah, the other thing could be that the template is not properly calling images; however, it does appear that the bmz_cache is being used, so to some extent iH is being used/called.

As for images on the products, only additional images would be enlarged (compared to a base ZC install) as the image displayed for a product is a medium image and as explained in the documentation, medium images are not resized. (History as to why is in this thread and elsewhere.)

thank you I got most of it working now my question is on the front page at the bottom in the middle are the featured and new tabs .. and have thumbs ( 150x150) I would like them to zoom as well is this possible .. I know it works as the ones in the size bar zoom now.

My next question which is kind of on the same topic .. is that the image on the product page as click to enlarge under it yet when you click it . It opens and makes the window and the size 150x150 yet if you drag the window up to the set size in the settings the large picture is there .. How do I set the window size to fit the large picture ( 640 ) as the large size .

[gsdcypher]

hi. was trying install on my dev site for testing but the install fails. my guess is because the mapping of files is going to my root site instead of my dev folder. how/where/what do i need to change so the files will map to my /dev folder instead of the root? if that is indeed the issue.... thx.

Some Image Handler files do not exist. Perhaps you have uploaded them incorrectly? Or the permissions are set incorrectly?

********** Installation has been aborted. **********

[DivaVocals]

hi. was trying install on my dev site for testing but the install fails. my guess is because the mapping of files is going to my root site instead of my dev folder. how/where/what do i need to change so the files will map to my /dev folder instead of the root? if that is indeed the issue.... thx.

Some Image Handler files do not exist. Perhaps you have uploaded them incorrectly? Or the permissions are set incorrectly?

********** Installation has been aborted. **********

The error message is quite clear.. the installer did not detect the required files..

If you have a properly configured Zen Cart store, and follow the install instructions, IH4 will work.. If your store is configured in some different manner, you need to resolve that issue.. this support thread is not the place to resolve that issue as it is pretty much not related to IH4.. Start a new thread to get help with your store configuration..

[mrcastle]

The second image is not showing on my website. The first image is 52568_0.jpg (shows up fine) and the second image 52568_1.jpg does not. Both images are in the same directory. I'm confused whether I need to solve this thru image handler or if it's an issue with my all_business responsive template. the website is not active yet but you can see it by going to: (please disregard the X's) cheapXXXsongbooksXXX dot com/index.php No spaces or underlines. The weird part about this is I'm using the same template for another website and the images all work great. Sorry if this is dumb one, but I'm out of things to try. Thx

[gilby]

The second image is not showing on my website. The first image is 52568_0.jpg (shows up fine) and the second image 52568_1.jpg does not. Both images are in the same directory. I'm confused whether I need to solve this thru image handler or if it's an issue with my all_business responsive template. the website is not active yet but you can see it by going to: (please disregard the X's) cheapXXXsongbooksXXX dot com/index.php No spaces or underlines. The weird part about this is I'm using the same template for another website and the images all work great. Sorry if this is dumb one, but I'm out of things to try. Thx

View the image info of the larger image and you will see that it is not using the IH image at all.
It is going straight to the original image on the website.
I would guess that your template is overriding / conflicting with the IH code
Which did you install first IH or the template?

Regarding the 2 images 52568_0.jpg and 52568_1.jpg
Is 52568_1.jpg an individual product image or is it meant to an "additional image" to 52568_0.jpg

[mrcastle]

Wow that's very interesting. I installed the all-business template and then installed IH4. What I have done in the meantime: uninstalled IH4 to see if that's the culprit.... same problem with Firefox. Same goes for Chrome but MS Edge pop's the picture full size. Here's the kicker... when I go back to the default template, I get a full sized popup on all of my browsers. I hope this helps ... I would love to launch the website but a larger picture is critical for my buyers to see. One last thing. I have setup my images as image_0.jpg for the main one and then image_1.jpg for the additional. It is working fine that way on another nearly identical website of mine but with this site it doesn't work yet (even when I go back to the default template) That may be another issue but I thought I'd mention it. Thx again for looking into it.

[DivaVocals]

thank you I got most of it working now my question is on the front page at the bottom in the middle are the featured and new tabs .. and have thumbs ( 150x150) I would like them to zoom as well is this possible .. I know it works as the ones in the size bar zoom now.

My next question which is kind of on the same topic .. is that the image on the product page as click to enlarge under it yet when you click it . It opens and makes the window and the size 150x150 yet if you drag the window up to the set size in the settings the large picture is there .. How do I set the window size to fit the large picture ( 640 ) as the large size .

For BOTH issues.. you need to reevaluate your settings and make sure you have uploaded ALL the files.. the homepage tabs CLEARLY don not have thumbnails set at the same size as the sizeboxes. So that tells me you do not have all the image settings that the readme recommends to get the image hover to work..

[Andy-C27]

Hi

I am having a issue with Image Handler not letting me add new images to my site. When I add an image it gives the location but when I press preview there is nothing there except the broken image picture.
I turned off IH and was then able to add images to products again..
I reloaded the files in the hope it was just an error with them ,but it has made no difference
Using 1.5.1
website
pewterworld .co .uk