Discount Coupon Guide?!

[Ajeh]

Check your setting in the Configuration ... GV Coupons ...

New Signup Discount Coupon ID#
Select the coupon

Do you have the Discount Coupon set there for new accounts?

[RiverCity]

Check your setting in the Configuration ... GV Coupons ...


Do you have the Discount Coupon set there for new accounts?

Got it now, missed that one.

Thanks

[kk2956]

I did all the configurations related to Discount Coupon module but Coupon Code Box is not showing up anywhere to enter the code. Please help.

Please help.

[Ajeh]

I see the Discount Coupon in your checkout on the checkout_payment page ... I am assuming this is for your site at: krutikraft.com

[kk2956]

Thanks for your reply.

Actually its coming in the checkout payment page after a user creates a login. If user wants to go for Paypal Express checkout without signing up, I am not getting any placeholder for the coupon code. Also in case a user logs in and enters coupon code its not getting applied on the total amount.

Please let me know if I have missed any steps.

[Ajeh]

The Discount Coupon code is applied on the checkout_payment ...

On your PayPal settings you would need to set:

Express Checkout: Skip Payment Page
No

The Discount Coupon would not show to the customer until that code is entered on the checkout_payment page ...

You could turn off the PayPal button on the shopping_cart page with:

Express Checkout Shortcut Button
Off

[kk2956]

I did this setting.

Express Checkout: Skip Payment Page
No

but its not working as when I click on express checkout button its taking me directly on Paypal and not showing Payment Page where I can enter Coupon Code.

[Ajeh]

When the PayPal button is clicked on the shopping_cart page, PayPal receives nothing about the Discount Coupon, this is why turning off that button is suggested ...

Only from the checkout_payment page can the Discount Coupon be added to the Order ...

[kk2956]

Ok.. so that means in paypal express checkout, we can not have coupon code. Thanks for your answer.

So now I am facing another issue that when I enter coupon code, a message shows that coupon is redeemed but from the total value, discount is not deducting. Total amount remains same. To apply the discount in total order value, do I need to have any other setting.

[Ajeh]

What version of Zen Cart are you running?

What are the settings on your Discount Coupon?

Do you have any restrictions set?