Can't access admin panel at all

[stevesh]

If you're seeing the page I think you are, it means the path information in YOUR_ADMIN/includes/configure.php is wrong. Try posting the contents of that file here after XXXing out the database name, user name and password.

[Twitchin Kitten]

If you're seeing the page I think you are, it means the path information in YOUR_ADMIN/includes/configure.php is wrong. Try posting the contents of that file here after XXXing out the database name, user name and password.

I think the problem is this line (line 52):

  define('DIR_FS_ADMIN', realpath(dirname(__FILE__) . '/../') . '/'); 

I played with it a couple of ways and it still returns the same error or a blank white page.

Here is the rest of the file in it's entirety:

<?php
/**
 * @package Configuration Settings circa 1.5.0
 * @copyright Copyright 2003-2011 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * File Built by zc_install on 2012-06-26 01:25:02
 */


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/***************       The 2 files should be kept separate and not used to overwrite each other.      ***********/

/**
 * WE RECOMMEND THAT YOU USE SSL PROTECTION FOR YOUR ENTIRE ADMIN:
 * To do that, make sure you use a "https:" URL for BOTH the HTTP_SERVER and HTTPS_SERVER entries:
 */
  define('HTTP_SERVER', 'http://shop.MYSITE.com');
  define('HTTPS_SERVER', 'https://shop.MYSITE.com');
  define('HTTP_CATALOG_SERVER', 'http://shop.MYSITE.com');
  define('HTTPS_CATALOG_SERVER', 'https://shop.MYSITE.com');

  // secure webserver for admin?  Valid choices are 'true' or 'false' (including quotes).
  define('ENABLE_SSL_ADMIN', 'false');

  // secure webserver for storefront?  Valid choices are 'true' or 'false' (including quotes).
  define('ENABLE_SSL_CATALOG', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  $t1 = parse_url(HTTP_SERVER);$p1 = $t1['path'];$t2 = parse_url(HTTPS_SERVER);$p2 = $t2['path'];

  define('DIR_WS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p1) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p2) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
  define('DIR_WS_HTTPS_CATALOG', '/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
  define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
  define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
  define('DIR_FS_ADMIN', realpath(dirname(__FILE__) . '/../') . '/');
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/var/www/clients/client2/web3/web/');

  define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
  define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
  define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
  define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
  define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_CHARSET', 'utf8');
  define('DB_SERVER', 'localhost');
  define('DB_SERVER_USERNAME', 'xx_xxxxxx');
  define('DB_SERVER_PASSWORD', 'xxxxxxxxx');
  define('DB_DATABASE', 'xx_xxxxxx');

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'none'); 
  define('DIR_FS_SQL_CACHE', '/var/www/clients/client2/web10/web/cache/');


// Define the webserver and path parameters
  // Main webserver: eg-http://www.your_domain.com - 
  // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
  // HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
  /* 
   * URLs for your site will be built via:  
   *     HTTP_SERVER plus DIR_WS_ADMIN or
   *     HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or 
   *     HTTP_SERVER plus DIR_WS_CATALOG or 
   *     HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
   * ...depending on your system configuration settings
   */
// EOF

[lat9]

Do you, by any chance, have a file named /YOUR_ADMIN/includes/local/configure.php?

[Twitchin Kitten]

Do you, by any chance, have a file named /YOUR_ADMIN/includes/local/configure.php?

Please see post #4. I pasted the entire configure.php file as per stevesh's request.

There is no /includes/local directory

[Twitchin Kitten]

Please see post #4. I pasted the entire configure.php file as per stevesh's request.

There is no /includes/local directory

Wait, I stand corrected. There is a 'local' directory in there but there is only a 'skip_version_check.ini' file in there

[lat9]

Check the following definition in /YOUR_ADMIN/includes/configure.php:

//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/var/www/clients/client2/web3/web/');

Does it contain exactly the same setting as the like-named definition in /includes/configure.php?

[Twitchin Kitten]

Check the following definition in /YOUR_ADMIN/includes/configure.php:

//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/var/www/clients/client2/web3/web/');

Does it contain exactly the same setting as the like-named definition in /includes/configure.php?

Yes they are the same. I still think it's this line that is the issue and I am unsure how to fill it out:

   define('DIR_FS_ADMIN', realpath(dirname(__FILE__) . '/../') . '/'); 

[mc12345678]

<?php
  define('HTTP_SERVER', 'http://shop.MYSITE.com');
  define('HTTPS_SERVER', 'https://shop.MYSITE.com');
  define('HTTP_CATALOG_SERVER', 'http://shop.MYSITE.com');
  define('HTTPS_CATALOG_SERVER', 'https://shop.MYSITE.com');

  define('DIR_FS_CATALOG', '/var/www/clients/client2/web3/web/');

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'none'); 
  define('DIR_FS_SQL_CACHE', '/var/www/clients/client2/web10/web/cache/');

Looking at the above, how does shop.MYSITE.com get to the path /var/www/clients/client2/web10/web or any other sub path to get there? (Ie. is there something that is setup with your host to redirect shop.MYSITE.com that isn't carried over when you append your admin directory?)

Also, was going to comment that the final path supposedly doesn't/shouldn't affect the usage of the cart as the SQL_CACHE_METHOD is set to none... I could be wrong though about that, just thinking the little snippet of instruction above it would indicate that...