My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Dave
Always forward thinking... Lost my mind!
When trying to use the module with a FREE DOWNLOAD Virtual product, the "Order Review" page is empty.
My guess is that it has something to do with not having any Payment Options selected (since the product is free). Any ideas how to allow a free virtual product to be checked out?
By the way, if I turn off the COWOA module, it's still the same behavior. I'm on 1.5.1.
- Jeff
NOTE: In order to get around this, I had to come up with a workaround. I had to set my free virtual item with a price of $1.00. I then had to give my customers a $1.00 Off Coupon to use during the checkout. That is the ONLY WAY I have found to complete the checkout using this module with only a free virtual item in the cart.
I am still hoping that someone here can help pinpoint the reason why it's not working, and how to allow free virtual items to be purchased alone during the checkout using this module.
- Jeff
As you pointed out the issue persists even with this module off.. That's the clue that the issue is not with this module but with the way virtual products are configured.. I would suggest checking out some of the threads on configuring virtual products nd make sure you've got yours configured correctly..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Okay - I found a fix, thanks to Ajeh in the following thread:
http://www.zen-cart.com/showthread.p...download/page4
Basically, if you open your templates/tpl_checkout_confirmation_default.php file, you will see the following line somewhere in there:
That's basically saying, "Show the contents of the shopping cart as long as the value is NOT zero." Well, since we are dealing with a free item, nothing is being displayed, and thus a blank page is being shown.Code:if ($_SESSION['cart']->show_total() != 0) { ?>
So to fix it, I simply did this and changed the value to negative one:
Hope that helps out someone.Code:if ($_SESSION['cart']->show_total() != -1) { ?>
- Jeff
Downloaded and installed COWOA for Zen 1.5. Of course I backed up my site before I did that. That was good! when I reloaded the site, all the formatting when crazy. Instead of being in normal format, it was the full width of the screen. Using Responsive Avonlee Contempo template bt Picaflor. Any assistance would be greatly appreciated.
COWOA is designed around the basic template that comes with Zen Cart. If you just replaced the files with your modified template files, then it would mess things up. The instructions list files that need to be compared and modified if you are not using the basic templates design.
If you did the change on a live site, I would upload the backup files that COWOA replaced and use a compare program to modify the files or open both files in two instances of a text editor and look for the COWOA markers to make the changes.
Dave
Always forward thinking... Lost my mind!
Back in Oct, Scully pointed out a problem with clicked COWOA download links leading to a "Session Has Expired" error instead of the purchased file that was never solved [http://www.zen-cart.com/showthread.p...5-x%29/page39].
The best guess answer presented was that 'it is something with the server, and maybe specific to your site'.
But I am getting the exact same issue, and the Session-Expired error happens ONLY on COWOA orders and not the normal 'create account' orders. (ZC 1.5.1, COWOA 2.4)
The error is the same on both the Order Confirmation page and when a customer accesses the download via the Order Status link in the confirmation email. In both COWOA locations, the downloadable file is not presented when the download link is clicked, but rather the Session Expired error appears (with the text to either login or 'sorry, cart can't be restored'). Obviously, this angers the COWOA customer because they have no way of accessing what they just paid for.
The links presented for an account-creation user work exactly as expected on the order confirmation and order status pages, so I believe the situation is specific to COWOA.
I saw that the COWOA order confirmation page tpl_checkout_success_default.php had a COWOA-specific download module, so I've already tried combining the two download presentations if/then for each option. Everything 'presents' properly when I do so, but the COWOA download links still go to session error when clicked.
Any ideas? Thank you...
NEVER MIND!
The solution was presented in that exchange, but it wasn't clear to Scully then or to me when I read it. But now that I've re-read the entire exchange again, the answer is to go to the COWOA Admin and turn to 'false' the option "Enable Forced Logoff".
When I setup the module, I assumed that making that option 'true' would allow the user the option to log off after completing his or her checkout. I didn't get that it would automatically log the user off AND disable access to any and all downloadable file links.
A person selling downloads in Zen Cart MUST HAVE the the COWOA Admin option "Enable Forced Logoff" set to 'false' -- or else the customer has no opportunity to download their purchase, ever!
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