Ceon URI Mapping v4.x

[ailtait]

Ihungil ... great response, thank you. To try and answer some of your questions ...

Installation Check: Result says everything is fine.
Default Template: I'm unfortunately not in a position to test this. It's a live running site and don't have the option of flipping over templates to check. We do however have a test site, which still runs a slightly older version of ZC, but has most of the same customisations on it as the live site. It has CEON version 4.0.8, so I think I'll try upgrading it and see if it helps.
Link to store: www.vanax.co.uk
Debuglog: There are some, which I'm trying to work my way through. I don't think any are connected to this, but i'll double check.

In terms of the installation, the hosting company updated ZC to the latest version, and updated the CEON plugin around the same time. My hunch is that something hasn't been installed properly ... I just can't find what it is. Which isn't helped by the install check saying all is OK.

We have customised some quite a bit of functionality on the site, but most of that customisation was done around initial build. The CEON module worked then, up until the upgrade. Both were run around the same time (CEON and Zencart).

It's not just the category sidebox, no. I'm seeing the same behaviour from the product list pages. Other links, such as the header and footer links are hard coded into template.


"There is no CEON Template" ... yeah, sorry, my poor wording. When installing CEON, there are various files within the ZC site template that need modified. I wasn't sure CEON was overriding anything in there, that was perhaps causing it. But your suggestion that it doesn't alter what's passed in zen_href_link pretty much answers that for me.

The install instructions are indeed good. I've installed the module on another site with no issues, and we had it working on this site with no issues as well. Very clear instructions. Unfortunately we had help with the update, and as such I'm not 100% sure where it's gone wrong, barring uninstalling and reinstalling.

DivaVocals ... thanks, kind of. "I personally will not spend any time troubleguessing on anyone's issue". Don't feel you have to input any further. I was merely asking in the hope someone might have experienced something similar. If you didn't want to answer, you shouldn't have. I'm sorry to see such rude aggression so quickly. I didn't answer some of the questions initially because I was still working on the problem to try and provide more concrete findings to my post. Apologies if it wasn't detailed or prompt enough for you first time around. I know these forums can often be filled with people asking questions without having investigated the issue themselves, and no providing information. I go to pains to try and solve issues first, before posting on forums just for that reason ... I know there are a lot of people like you on here, dedicating time free of charge to help. So I don't want to waste that valuable time.

Unfortunate though that I'm spoken to in such a tone so quickly. The contrast between the response of Ihungil and you is significant.

[DivaVocals]

DivaVocals ... thanks, kind of. "I personally will not spend any time troubleguessing on anyone's issue". Don't feel you have to input any further. I was merely asking in the hope someone might have experienced something similar. If you didn't want to answer, you shouldn't have. I'm sorry to see such rude aggression so quickly. I didn't answer some of the questions initially because I was still working on the problem to try and provide more concrete findings to my post. Apologies if it wasn't detailed or prompt enough for you first time around. I know these forums can often be filled with people asking questions without having investigated the issue themselves, and no providing information. I go to pains to try and solve issues first, before posting on forums just for that reason ... I know there are a lot of people like you on here, dedicating time free of charge to help. So I don't want to waste that valuable time.

Unfortunate though that I'm spoken to in such a tone so quickly. The contrast between the response of Ihungil and you is significant.

Right.. **sigh**

There was no TONE to my response.. I simply wanted to emphasize that DETAILS get more HELPFUL responses.. From my POV I didn't see details in your initial posts which happens more often than not on this forum. So no.. there was no tone, no attitude, no "aggression" at all.. but you are certainly FREE to read any emotions you think are behind my post into my words..

That said, as has been stated/implied, the most COMMON cause of issues with this module usually center around a missed fie, or file merging gone awry. If you cannot use the live site, then perhaps restoring the live site to your test/dev site is a first step to troubleshooting this so you can do a true apples to apples comparison.. Once you have an updated test/dev store up, the very first thing you need to do is switch to the default template.. Because like others who have responded to you I suspect the issue is in something hardcoded into your tempate being the cause of the issues you are having..

[lhungil]

... If you didn't want to answer, you shouldn't have. ... I know there are a lot of people like you on here, dedicating time free of charge to help. ...

If "we" did not want to help, we'd just not respond... But anyhow we are getting off track. Basically, the behavior you are seeing is not something we can replicate in our test environments (working copy of Zen Cart with a functioning template and CEON URI Mapping)...

So the question becomes "What is different on your installation?". Right now we do not know (possibly because you do not know exactly what is different in your installation from a stock Zen Cart 1.5 installation)...

... Other links, such as the header and footer links are hard coded into template. ...

All links should be using zen_href_link to "populate" the HTML "href" attribute (dynamic not hard coded). This holds true for templates, modules, plugins, and anything else inside Zen Cart's installation folder. I cannot stress this enough!

... Debug log: There are some, which I'm trying to work my way through. I don't think any are connected to this, but i'll double check. ...

Usually when these are created something is wrong... Sometimes seemingly unrelated errors can be the root cause... I usually advise clients to start by cleaning up all existing errors (especially after an upgrade)... If you posted some snippets (please use the # code blocks), we may be able to help (although if you feel they are unrelated, feel free to search for a more appropriate thread or start a new one)...

... In terms of the installation, the hosting company updated ZC to the latest version, and updated the CEON plugin around the same time. My hunch is that something hasn't been installed properly ...

Ahhh, so it was not a clean Zen Cart 1.5 installation, but an upgrade from a previous version... I would be asking the hosting company HOW they upgraded the installation... Did they try to use fantastico, scriptalicous, etc (which can cause some serious headaches on customized sites)? Did they just attempt to merge changes from 1.5 into 1.3 files? Did they follow the steps outlined on this site by the Zen Cart team for doing an upgrade? In what ways did they deviate (if any)? Did they restart from scratch (does not sound like it)?

I'd say your hunch is correct... Something was broken during the upgrade of Zen Cart, another module, or this module...

... We have customised some quite a bit of functionality on the site, but most of that customisation was done around initial build. ...

Zen Cart 1.3 and 1.5 have significant differences. One example is changes to the handling of admin menus / pages (plugins need to be upgraded to work correctly).

When upgrading, many of us recommend only doing an upgrade of the database and configure.php files... And starting with clean files from Zen Cart 1.5 and slowly re-adding any needed customizations to the Zen Cart files...

This avoids bad "merges" and makes it easier to determine "when and what" went wrong during the upgrade... Another reason is some older plugins and modifications are no longer needed with Zen Cart 1.5 (and leftover files / merged code can cause issues)...

... Unfortunately we had help with the update, and as such I'm not 100% sure where it's gone wrong, barring uninstalling and reinstalling. ...

Crux of the issue here... It sounds like you are not aware of exactly what was done...

Walking thought the installation steps (for this module) again should help verify where something is off (have you done this?)... As will going though the debug logs... One can also compare their current site against a clean 1.5 installation to see what changes have been made...

But in the end if whoever upgraded your Zen Cart installation and plugins made a mistake (and was paid)... I'd be giving them a call... Otherwise, manually starting over the upgrade and installation (on a development site) may be a safe last resort...

[ElPoderoso15]

Installed latest version with ZC 1.5.1. The individual products are working properly with the friendly URL on links and address bar. However, product categories are not working. Scratching my head on this one. Any assistance is greatly appreciated!!!

[mc12345678]

Installed latest version with ZC 1.5.1. The individual products are working properly with the friendly URL on links and address bar. However, product categories are not working. Scratching my head on this one. Any assistance is greatly appreciated!!!

Will need more information about "not working". Something not seen correctly in the admin area? Not seeing the results anywhere a category is referenced on the site? Not seeing the proper rewritten link only in aa category drop down? Was at least one category assigned a rewritten uri from the admin?

I don't want to troubleguess further. Please as able follow the posting guidelines, attempt to answer questions as asked. In this case more than likely haven't "told" the rewriter how to rewrite the category.

[DivaVocals]

If "we" did not want to help, we'd just not respond...

Exactly.. thank you!

[DarkAngel]

To you and anyone else that thinks that Diva or someone else around here does not want to help. We all need help and some of us have had problems just like someone else's problem and can chime in with what we did....but.....

When it comes to ANY problems experienced by ALL of us is easier helped with when we give as much information as possible and and answer questions that are asked of us. Without those answers a better answer or solution is very hard to reach. Also the store version and link to the store aids in getting results cause they can go see the problem for themselves (sometimes our explaination is not quite what we think it is) and can help us even better.

I ahve had similar things happening with this mod and links myself and sure enough, I found by going through each and every one of my vendors/categories/products that it is something that I have either written wrong or not had the url changed for....for instance, I have some products with [ ] or * in the titles. Those were generating the shortened url plus the ?with cpath also, not having done a category gave me the cpath link or a non working link.

At times we think some questions are silly or not needed but what we don't realize is that we have done so much traversing between our store and what we thought was the problem solution that we left out a very simple thing.

My client was having trouble with hers working right and we had to remove all her old store files and reupload fresh ones then add the mods one at a time....to get her store to behave.

Now I will get off my box...sorry for that not smacking your hands just want all who ask questions in this forum to maybe see this info...and be a bit more patient, no response or solution is something that is immediate...unless it is the idiotic ones that I can come up with where the solutions was so simple I did not think those terms but actually looked for something difficult.

Thanks Diva and the others for all you have helped me with and others too.

[DivaVocals]

If "we" did not want to help, we'd just not respond... But anyhow we are getting off track. Basically, the behavior you are seeing is not something we can replicate in our test environments (working copy of Zen Cart with a functioning template and CEON URI Mapping)...

So the question becomes "What is different on your installation?". Right now we do not know (possibly because you do not know exactly what is different in your installation from a stock Zen Cart 1.5 installation)...


All links should be using zen_href_link to "populate" the HTML "href" attribute (dynamic not hard coded). This holds true for templates, modules, plugins, and anything else inside Zen Cart's installation folder. I cannot stress this enough!


Usually when these are created something is wrong... Sometimes seemingly unrelated errors can be the root cause... I usually advise clients to start by cleaning up all existing errors (especially after an upgrade)... If you posted some snippets (please use the # code blocks), we may be able to help (although if you feel they are unrelated, feel free to search for a more appropriate thread or start a new one)...


Ahhh, so it was not a clean Zen Cart 1.5 installation, but an upgrade from a previous version... I would be asking the hosting company HOW they upgraded the installation... Did they try to use fantastico, scriptalicous, etc (which can cause some serious headaches on customized sites)? Did they just attempt to merge changes from 1.5 into 1.3 files? Did they follow the steps outlined on this site by the Zen Cart team for doing an upgrade? In what ways did they deviate (if any)? Did they restart from scratch (does not sound like it)?

I'd say your hunch is correct... Something was broken during the upgrade of Zen Cart, another module, or this module...


Zen Cart 1.3 and 1.5 have significant differences. One example is changes to the handling of admin menus / pages (plugins need to be upgraded to work correctly).

When upgrading, many of us recommend only doing an upgrade of the database and configure.php files... And starting with clean files from Zen Cart 1.5 and slowly re-adding any needed customizations to the Zen Cart files...

This avoids bad "merges" and makes it easier to determine "when and what" went wrong during the upgrade... Another reason is some older plugins and modifications are no longer needed with Zen Cart 1.5 (and leftover files / merged code can cause issues)...


Crux of the issue here... It sounds like you are not aware of exactly what was done...

Walking thought the installation steps (for this module) again should help verify where something is off (have you done this?)... As will going though the debug logs... One can also compare their current site against a clean 1.5 installation to see what changes have been made...

But in the end if whoever upgraded your Zen Cart installation and plugins made a mistake (and was paid)... I'd be giving them a call... Otherwise, manually starting over the upgrade and installation (on a development site) may be a safe last resort...

I have to agree with all of this.. Since this is an install and upgrade NOT performed by the OP, this makes it DOUBLY difficult to troubleshoot since the OP may not have a full handle on all that was done.. I'm thinking that a bit of a re-do is in order.. Much like the rebuild of my client's dev site I had to do a few months back to get to the bottom of a PHP5.4 compatibility issue, the OP may need to consider a fresh Zen Cart v1.5.1 install in his dev/test area and then apply the DB to run through the upgrade. Then the OP can install all of his mods one by one starting with this mod, and testing along the way to make sure things continue to work..

Thanks Diva and the others for all you have helped me with and others too.

Thanks DarkAngel!!! I owe much to community support and I do like to give back.. thanks for your "non" hand smack.. Good reminder for all of us..

[ailtait]

Couldn't agree more DarkAngel. I know that folks such as yourself (and DivaVocals) put in a huge effort to help on here. I used to contribute to a lot of forums myself back in the day, helping others, so I absolutely appreciate the effort that goes in to it. Genuinely could not agree more with all that you've said. Given my own history of using forums in the past to offer help, and the length I go to solve problems before jumping straight on here to ask for help ... I probably just took it a bit personal that one of my first responses had big bold red letters and capital words. Followed by a **sigh**. It's patronising, or at least that's how it comes across.

Still, happy to take it on the chin. If nothing else, it highlight that the written word can be interpreted in many ways. I'm a relative newbie to this forum, and I don't yet know all the characters :-)

Anyhoo, it's all getting off topic and becoming a conversation that doesn't need to be had.

Ihungil ... another great response. Thank you. That gives me a few things to go and work on. I'll get in touch with the hosting company and see if they have a record of how they upgraded. I'll also update CEON on our test site. If it continues to work, then the only difference between test and live will be the version of ZC, and that I installed CEON myself. So either something in our custom code conflicts with something ZC 1.5.1, or they've not installed CEON correctly. Given that most of our customisations were written using the ZC language, I'm leaning more towards CEON not being installed properly. Just adds to the confusion that the redirects do actually work and that the install check says all is fine.

I'll make a start. If / when I find the issues, I'll post an update, just incase anyone else encounters a similar problem in future.

Thanks for the help, as always.

[ElPoderoso15]

Clicking on a product category link while on the online store with CEON URI mapping configured will display the home page. It takes a second for it to happen as if it is trying to locate the page. All other pages are working properly including product pages and ez pages.

Sample product page:
http://www.spellex.com/new/estore/ha...al-spell-check

Sample ez page:
http://www.spellex.com/new/estore/mission-statement

Sample category page (fails):
http://www.spellex.com/new/estore/ha...ling-solutions

Thanks!