Edit Orders v4.0 Support Thread

[Three Sisters]

I'm confused. I carefully read the read me instructions and successfully installed Super Orders.

I'm in trouble now, because I want to add Edit Orders and according the the read-me, Edit Orders should have been installed BEFORE Super Orders.

In order for these modules to work with Super Orders it is presumed that you already have these modules installed and working correctly. To use them with Super Orders, you only need to turn on the corresponding admin flag - see Figure 2 & 3 below.
If you don't have any of these modules installed, but DO plan to install them to use with Super Orders, we STRONGLY suggest that you install them BEFORE YOU INSTALL SUPER ORDERS. Make sure you get them working correctly FIRST before you install Super Orders.

However, in searching to find out what to do about this I saw this:

....Once everything with Ty Package Tracker and Super Orders is installed (and fully working), running the Edit Orders installer again should get you back up and running.

NOTE 1: Reading the README for Edit Orders, it states Ty Package Tracker and Super Orders should be installed PRIOR to Edit Orders... Reading the README for Super Orders, it states Ty Package Tracker should be installed PRIOR to installing Super Orders to avoid potential problems... So the correct order of installation to avoid issues would be Ty Package Tracker, Super Orders, Edit Order.

So - I installed Edit Orders, and I get a nice blank screen when I click on the edit button.

Before I start re-installing stuff, can someone clarify what order I should do things in? Is this fixable?

Should I completely install Edit Orders again and then completely re-install Super Orders? I have no personally modified files to merge.

AND - what if I ever want to add TY Package Tracker? Should I do it now - before I re-install Super Orders to avoid trouble later?

[lhungil]

In general a "blank page" means an error occurred. Before starting over, if you could answer a few questions, we may be able to give more specific help.

... I installed Edit Orders, and I get a nice blank screen when I click on the edit button. ...

Did you run the edit orders installer (step 3 - Install)?
What messages (if any) did you see at the top of the screen (during step 3 - Install)?
What is the URL in the browser's address bar after you click "edit" (replace your admin folder name with admin)?
What are the contents of any Zen Cart "debug" logs generated when clicking "edit" (use code tags)?

[Three Sisters]

Did you run the edit orders installer (step 3 - Install)?

Yes.

What messages (if any) did you see at the top of the screen (during step 3 - Install)?

I can't remember the message exactly, but it was successful. No errors.

What is the URL in the browser's address bar after you click "edit" (replace your admin folder name with admin)?

/admin/edit_orders.php?page=1&oID=8696&action=edit

What are the contents of any Zen Cart "debug" logs generated when clicking "edit" (use code tags)?

[19-Jun-2014 12:20:17] PHP Warning: include_once(/path_I_know/includes/modules/shipping/ups.php) [<a href='function.include-once'>function.include-once</a>]: failed to open stream: No such file or directory in /path_I_know/includes/classes/shipping.php on line 67
[19-Jun-2014 12:20:17] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '/path_I_know/includes/modules/shipping/ups.php' for inclusion (include_path='.:/usr/lib64/php:/usr/lib/php') in /path_I_know/includes/classes/shipping.php on line 67
[19-Jun-2014 12:20:17] PHP Fatal error: Class 'ups' not found in /path_I_know/includes/classes/shipping.php on line 68

OK - that was revealing - but what does it mean? I forgot the new version of ZC can do that. I'm re-building my site. Was a 1.3.8a database upgraded to a 1.5.1.

[lhungil]

... "Failed opening '/path_I_know/includes/modules/shipping/ups.php'" ...

Basically, that error message is PHP stating it was unable to load the specified file.

If "path_I_know" is your "catalog" (/) directory:
The usual cause is the "old" store had a "ups" shipping module installed and enabled. I'd guess the "new" store does not have the "ups" shipping module installed. I'd also guess before exporting / upgrading the database the shipping modules were not removed using the Zen Cart admin. When this sequence of events occurs, the Zen Cart database still thinks the modules exists and are enabled. This triggers the shipping class to load the corresponding files (which are not present) and thus the above error message.

Potential Fixes: Install the "ups" module (files, then remove and install from the Zen Cart admin interface to clean up the database). Or manually remove the entry for "ups.php" from the list of installed modules in the Zen Cart database. "SELECT * FROM `configuration` WHERE `configuration_key`='MODULE_SHIPPING_INSTALLED'".

If "path_I_know" is your "admin" (/admin) directory:
Most likely one of the paths in "/admin/includes/configure.php" is not right or when merging files during the installation of "Edit Orders" a merge was bungled (possibly in "/includes/classes/shopping.php").

[Three Sisters]

Simple fix! Thanks a million for explaining. It was the catalog directory. Sorry - didn't mean to be ambiguous. Thought if I didn't write "admin" it was assumed. But then, I guess it's never safe to assume. :)

So everything works now (Super Orders and Edit Orders). Is it too late to add the TY Package Tracker?

[DivaVocals]

Simple fix! Thanks a million for explaining. It was the catalog directory. Sorry - didn't mean to be ambiguous. Thought if I didn't write "admin" it was assumed. But then, I guess it's never safe to assume. :)

So everything works now (Super Orders and Edit Orders). Is it too late to add the TY Package Tracker?

No.. follow the readme instructions pay particular attention the the integration with other modules..

[lat9]

Never mind, I'm not sure what I saw.