Link Manager 3.0 Support Thread

[countrycharm]

Does someone have and installer other than the auto installer. I get errors running the auto installer. When I go to the admin and enter https://www.yourstore.com/your_admin...nk_manager.php and click on install It doesn't install. Here's what it shows:

Links Manager v3.6.0 for ZenCart Installing...
WARNING: An Error occurred, please refresh the page and try again.

When I refresh the page it installs up to this point:

Links Manager v3.6.0 for ZenCart Installing...
Configuration Group Links Manager already exists SKIPPED
Links Manager Configuration_Group ID = 8710
Admin pages created for ZC 1.5.x
Table zen_links installed!
Table zen_links_description installed!
Table zen_links_status installed!
Table zen_links_to_link_categories installed!
Table zen_link_categories installed!
table link_categories_description is already installed.
WARNING: An Error occurred, please refresh the page and try again.

It shows under the configuration menu and under admin/extras but when you click on links on link categories it shows and error:
WARNING: An Error occurred, please refresh the page and try again.




I'm running
zen cart 1.5.1

Server Host: p3plcpnl0047.prod.phx3.secureserver.net (184.168.200.208)

Server OS: Linux 2.6.32-458.18.1.lve1.2.39.el6.x86_64

Server Date: 06/29/2014 14:02:36

Server Up Time: 11:02:36 up 77 days, 7:38, 0 users, load average: 5.71, 7.08, 7.89

PHP Version: 5.4.26 (Zend: 2.4.0) PHP Memory Limit: 328M

PHP File Uploads: On Max Size: 2M

Database Data Size: 14,621 kB Database: MySQL 5.5.32-cll-lve Database Date: 06/29/2014 11:02:35 HTTP Server: Apache mod_fcgid/2.3.10-dev PHP Safe Mode: Off POST Max Size: 8M

Any ideas why this is happening. Thanks in advance.

[DivaVocals]

Any ideas why this is happening. Thanks in advance.

Not unless you post the errors that are in your error log.. this will help FIX (versus SKIP) the auto-installer..

[davewest]

Links Manager Configuration_Group ID = 8710
Links Manager v3.6.0 for ZenCart Installing...
WARNING: An Error occurred, please refresh the page and try again.

When I refresh the page it installs up to this point:

Links Manager v3.6.0 for ZenCart Installing...
Configuration Group Links Manager already exists SKIPPED
Links Manager Configuration_Group ID = 8710
Admin pages created for ZC 1.5.x
Table zen_links installed!
Table zen_links_description installed!
Table zen_links_status installed!
Table zen_links_to_link_categories installed!
Table zen_link_categories installed!
table link_categories_description is already installed.
WARNING: An Error occurred, please refresh the page and try again.

It shows under the configuration menu and under admin/extras but when you click on links on link categories it shows and error:

I've never got it to go that high! 8710 is alot of config groups!
is this a new install or upgrade of Links Manager? should be new if table are installing.

Have you done other links manager installs? THe group setting is limited to finding only 301 of them!

if you don't have any links to save, try doing the uninstall and then reinstall... I'll need more info so I can recreate the error... normaly the refreash page comes from a database error or a sql format error. which running the sql by it self would fail too. The first call is to check the configuration group for link manager, but it limmits from 0-300... intresting... think I forgot to delete the 301 part of it, so it should find them, but not delete them.... I'd be intrested in the number of Links Manager groups you have... using phpmyadmin do a quary for Links Manager and see how many show up...

I've done the install on a clean ZC 1.5.2, old massed up ZC 1.5.1 and a live ZC 1.5.1 limmited testing...
With my old live site I had to clean the database by hand due to junk keeping it out of sysnic. running the uninstaller would fix the tables by deleting them and then running the installer would replace them...

[countrycharm]

Not unless you post the errors that are in your error log.. this will help FIX (versus SKIP) the auto-installer..

This is the first error when trying to install from the auto installer.

[29-Jun-2014 18:40:43 America/New_York] PHP Fatal error: 1146:Table 'zen151.configuration_group' doesn't exist :: SELECT 'configuration_group_id' FROM `configuration_group` WHERE `configuration_group_title` = 'Links Manager' in /home/xxxxxxxxxx/public_html/includes/classes/db/mysql/query_factory.php on line 120

This is the error when I refresh the page but it installs with a error.

[29-Jun-2014 18:44:54 America/New_York] PHP Fatal error: 1062uplicate entry '3-1' for key 'PRIMARY' :: INSERT INTO zen_links_status VALUES (3, 1, 'Blocked') in /home/xxxxxxx/public_html/includes/classes/db/mysql/query_factory.php on line 120

Installed this when I refeshed the page...
Links Manager v3.6.0 for ZenCart Installing...
Configuration Group Links Manager already exists SKIPPED
Links Manager Configuration_Group ID = 8710
Admin pages created for ZC 1.5.x
Table zen_links installed!
Table zen_links_description installed!
Table zen_links_status installed!
Table zen_links_to_link_categories installed!
Table zen_link_categories installed!
table link_categories_description is already installed.
WARNING: An Error occurred, please refresh the page and try again.
----------------------------------------------------------------------------

This is the error I get when I go to admin/extras/links

[29-Jun-2014 18:51:54 America/New_York] PHP Fatal error: 1146:Table 'zen151.zen_link_categories_description' doesn't exist :: select lcd.link_categories_name as links_category from zen_links_to_link_categories l2lc left join zen_link_categories_description lcd on lcd.link_categories_id = l2lc.link_categories_id where l2lc.links_id = '1' and lcd.language_id = '1' in /home/xxxxxxxx/public_html/includes/classes/db/mysql/query_factory.php on line 120

This is the error I get when I go to admin/extras/links Categories..

[29-Jun-2014 18:50:45 America/New_York] PHP Fatal error: 1146:Table 'zen151.zen_link_categories_description' doesn't exist :: select count(*) as total from zen_link_categories lc left join zen_link_categories_description lcd on lc.link_categories_id = lcd.link_categories_id where lcd.language_id = '1' in /home/xxxxxxxx/public_html/includes/classes/db/mysql/query_factory.php on line 120

Here are the admin link manager configurations image... OH One more thing, when side box is enabled I get an error too.

[countrycharm]

I've never got it to go that high! 8710 is alot of config groups!
is this a new install or upgrade of Links Manager? should be new if table are installing.

Have you done other links manager installs? THe group setting is limited to finding only 301 of them!

if you don't have any links to save, try doing the uninstall and then reinstall... I'll need more info so I can recreate the error... normaly the refreash page comes from a database error or a sql format error. which running the sql by it self would fail too. The first call is to check the configuration group for link manager, but it limmits from 0-300... intresting... think I forgot to delete the 301 part of it, so it should find them, but not delete them.... I'd be intrested in the number of Links Manager groups you have... using phpmyadmin do a quary for Links Manager and see how many show up...

I've done the install on a clean ZC 1.5.2, old massed up ZC 1.5.1 and a live ZC 1.5.1 limmited testing...
With my old live site I had to clean the database by hand due to junk keeping it out of sysnic. running the uninstaller would fix the tables by deleting them and then running the installer would replace them...

I've never got it to go that high! 8710 is alot of config groups!
is this a new install or upgrade of Links Manager? should be new if table are installing.

Yes I know. When Cowoa was first installed a good while back it installed a high! config groups number 8687 so it went from there.
This is a brand new install.

Have you done other links manager installs? THe group setting is limited to finding only 301 of them!

Not on zen cart 1.5.1 only on 1.3.9h

if you don't have any links to save, try doing the uninstall and then reinstall.

The uninstall does not work. I have to drop my database and use the backup I made.

I'd be intrested in the number of Links Manager groups you have... using phpmyadmin do a quary for Links Manager and see how many show up...

I will have to try to install it again today and let you know

[countrycharm]

I've never got it to go that high! 8710 is alot of config groups!
is this a new install or upgrade of Links Manager? should be new if table are installing.

Have you done other links manager installs? THe group setting is limited to finding only 301 of them!

if you don't have any links to save, try doing the uninstall and then reinstall... I'll need more info so I can recreate the error... normaly the refreash page comes from a database error or a sql format error. which running the sql by it self would fail too. The first call is to check the configuration group for link manager, but it limmits from 0-300... intresting... think I forgot to delete the 301 part of it, so it should find them, but not delete them.... I'd be intrested in the number of Links Manager groups you have... using phpmyadmin do a quary for Links Manager and see how many show up...

I've done the install on a clean ZC 1.5.2, old massed up ZC 1.5.1 and a live ZC 1.5.1 limmited testing...
With my old live site I had to clean the database by hand due to junk keeping it out of sysnic. running the uninstaller would fix the tables by deleting them and then running the installer would replace them...

I'd be interested in the number of Links Manager groups you have... using phpmyadmin do a quary for Links Manager and see how many show up...

Just 1 shows up..... I'll have to put this on the back burner until things are fixed in the installer.

[DivaVocals]

Just 1 shows up..... I'll have to put this on the back burner until things are fixed in the installer.

Except that's just it.. can't "fix" unless the issue can be recreated..

[countrycharm]

Except that's just it.. can't "fix" unless the issue can be recreated..

I can understand that Diva. I like using the old installers better. I could at list see what was installed and what wasn't so I could play around with the installer code and fix it. I really don't know much about these self auto installer...... :-)

[DivaVocals]

I can understand that Diva. I like using the old installers better. I could at list see what was installed and what wasn't so I could play around with the installer code and fix it. I really don't know much about these self auto installer...... :-)

Not that different except the SQL is executed from a PHP file.. If you understand SQL and a little bit of PHP, they are not that difficult to understand/troubleshoot/fix..

My point was that if you throw in the towel the problem will not be addressed.. needs to be something that can be replicated or you need to provide error messages/logs so that the issue can be addressed.. throwing in the towel on the troubleshooting process means that the issue will not be addressed for a while.. It's easier to fix the issue if you can report on what you're seeing when the other person is not able to replicate your issue..

[countrycharm]

Not that different except the SQL is executed from a PHP file.. If you understand SQL and a little bit of PHP, they are not that difficult to understand/troubleshoot/fix..

My point was that if you throw in the towel the problem will not be addressed.. needs to be something that can be replicated or you need to provide error messages/logs so that the issue can be addressed.. throwing in the towel on the troubleshooting process means that the issue will not be addressed for a while.. It's easier to fix the issue if you can report on what you're seeing when the other person is not able to replicate your issue..

I think I already supplied the error logs file messages and the process I took that created the errors. I haven't thrown in the towel but I have other projects to take care of before I can get back to this and fix the installer issues.. That what I was trying to say. Yes I do understand SQL and some PHP but I really haven't took the time to look at the install_links_manager.php file but I will.
The site database does use the zen_ prefix. That might be why it throws these 2 errors when clicking on admin/extra/Links and Links categories don't know yet..

[29-Jun-2014 18:51:54 America/New_York] PHP Fatal error: 1146:Table 'zen151.zen_link_categories_description' doesn't exist :: select lcd.link_categories_name as links_category from zen_links_to_link_categories l2lc left join zen_link_categories_description lcd on lcd.link_categories_id = l2lc.link_categories_id where l2lc.links_id = '1' and lcd.language_id = '1' in /home/xxxxxxxx/public_html/includes/classes/db/mysql/query_factory.php on line 120

[29-Jun-2014 18:50:45 America/New_York] PHP Fatal error: 1146:Table 'zen151.zen_link_categories_description' doesn't exist :: select count(*) as total from zen_link_categories lc left join zen_link_categories_description lcd on lc.link_categories_id = lcd.link_categories_id where lcd.language_id = '1' in /home/xxxxxxxx/public_html/includes/classes/db/mysql/query_factory.php on line 120