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  1. #1
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    Default Re: Bristol Lace Template Support Thread- Question on how to delete product amounts

    I tried the validator on my site and found a lot of unescaped ampersands but nothing that I could see how to fix the problem that is now plaguing my site. This past week I finally got my site back from the error strewn install of Dover that made my life hell these past few weeks but I am missing the deeper layers of the site, I'm missing the individual products. They are in the database (phew) but they don't display once past the category level ... NADA. Any suggestions on how to find what is the problem? I have re-uploaded all new core files and still the same issue ... the site does not recognize the call for the product display.

  2. #2
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    Default Re: Bristol Lace Template Support Thread- Question on how to delete product amounts

    Quote Originally Posted by motherwestwind View Post
    I tried the validator on my site and found a lot of unescaped ampersands but nothing that I could see how to fix the problem that is now plaguing my site. This past week I finally got my site back from the error strewn install of Dover that made my life hell these past few weeks but I am missing the deeper layers of the site, I'm missing the individual products. They are in the database (phew) but they don't display once past the category level ... NADA. Any suggestions on how to find what is the problem? I have re-uploaded all new core files and still the same issue ... the site does not recognize the call for the product display.
    The problems that you are describing are not inherent in the templates. From your description, the cause could be any number of errors that you have made. I would recommend checking your error logs and correcting any problems.

    Thanks,

    Anne

  3. #3
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    Default Re: Bristol Lace Template Support Thread- Question on how to delete product amounts

    This is my latest error log. I don't understand it as when I compared a newly downloaded Bristol Lace template the file that is in the error message isn't part of Bristol Lace but rather part of Dover.

    [06-Jul-2014 16:20:07] PHP Fatal error: Class 'splitPageResults' not found in /home2/nickhyde/public_html/myadminname/includes/modules/bristol_lace/product_listing.php on line 30

  4. #4
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    Default Re: Bristol Lace Template Support Thread- Question on how to delete product amounts

    Quote Originally Posted by motherwestwind View Post
    This is my latest error log. I don't understand it as when I compared a newly downloaded Bristol Lace template the file that is in the error message isn't part of Bristol Lace but rather part of Dover.

    [06-Jul-2014 16:20:07] PHP Fatal error: Class 'splitPageResults' not found in /home2/nickhyde/public_html/myadminname/includes/modules/bristol_lace/product_listing.php on line 30
    If you read the readme.html file for the Dover Fine template, you will see that the includes/classes/split_page_results.php file is changed in that template package. If you do not want to use the Dover Fine template, you should restore the backup of this file. See the uninstall instructions of the same readme.html.


    Thanks,

    Anne

  5. #5
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    Default Re: Bristol Lace Template Support Thread- Question on how to delete product amounts

    Quote Originally Posted by picaflor-azul View Post
    If you read the readme.html file for the Dover Fine template, you will see that the includes/classes/split_page_results.php file is changed in that template package. If you do not want to use the Dover Fine template, you should restore the backup of this file. See the uninstall instructions of the same readme.html.


    Thanks,

    Anne
    Un=install directions:


    <<Remove all files in the template package.>> - that's what I tried to do but it won't let go of the split page

    <<Restore your back ups of the core overwrite files.>> Which files are these?

  6. #6
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    Default Re: Bristol Lace Template Support Thread- Question on how to delete product amounts

    Quote Originally Posted by motherwestwind View Post
    Un=install directions:


    <<Remove all files in the template package.>> - that's what I tried to do but it won't let go of the split page

    <<Restore your back ups of the core overwrite files.>> Which files are these?
    There is a list further up in the installation instructions in the pre-installation steps.

    Thanks,

    Anne

  7. #7
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    Default Re: Bristol Lace Template Support Thread- Question on how to delete product amounts

    Thank you that did the trick.

    I do have to lodge a complaint though on your read me file. Perhaps you might consider recoding it as a responsive design so that it works on a little laptop. The big stationary banner makes it hard to read the info below so that it's easy to skip pertinent information that bugs you every time we newbies ask you. Just sayin' it might be easier if the banner didn't take up half the screen.

 

 

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