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  1. #91
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    Default Re: New Order Plugin Issues

    The function of this module is to create a new blank order. Admin New Order has nothing to do with order manipulation after creation (such as adding products, shipping, etc). It is working w/o any modification in my test environments including Zen Cart 1.5.3...

    In a normal installation of Admin New Order, control is passed to Edit Orders to modify the blank order. I would recommend making sure Edit Orders 4.1+ is installed, up-to-date, working, and perusing the support thread for Edit Orders.

    Keep in mind Edit Orders will not "fix" existing orders containing invalid data, missing data, or incorrect subtotals / totals.

  2. #92
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    application error Re: New Order Plugin Issues

    Quote Originally Posted by lhungil View Post
    The function of this module is to create a new blank order. Admin New Order has nothing to do with order manipulation after creation (such as adding products, shipping, etc). It is working w/o any modification in my test environments including Zen Cart 1.5.3...

    In a normal installation of Admin New Order, control is passed to Edit Orders to modify the blank order. I would recommend making sure Edit Orders 4.1+ is installed, up-to-date, working, and perusing the support thread for Edit Orders.

    Keep in mind Edit Orders will not "fix" existing orders containing invalid data, missing data, or incorrect subtotals / totals.
    This is reply is not very helpful. I gave you a screenshot and told you the issues. Is it possible I'm doing something wrong?

    Where's the instructions for using it? In the past I create a customer, then create a new order for the customer. Similarly, in the past it populated everything properly and there was no issue displaying figures related to the order. I.E. Sub-total, shipping, Total, etc.

    Edit Orders 4.1+ is installed, etc, etc.

  3. #93
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    application error Re: New Order Plugin Issues

    Quote Originally Posted by lhungil View Post
    The function of this module is to create a new blank order. Admin New Order has nothing to do with order manipulation after creation (such as adding products, shipping, etc). It is working w/o any modification in my test environments including Zen Cart 1.5.3...

    In a normal installation of Admin New Order, control is passed to Edit Orders to modify the blank order. I would recommend making sure Edit Orders 4.1+ is installed, up-to-date, working, and perusing the support thread for Edit Orders.

    Keep in mind Edit Orders will not "fix" existing orders containing invalid data, missing data, or incorrect subtotals / totals.
    I uninstalled Edit Orders completely. Reinstalled the latest vers.

    This is what I'm getting now:

    Click image for larger version. 

Name:	Screen Shot 2014-10-24 at 3.03.55 PM.png 
Views:	42 
Size:	24.7 KB 
ID:	14627

    Should I delete the order I tried to create before uninstalling and reinstalling Edit Orders latest vers.???

  4. #94
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    application error Re: New Order Plugin Issues

    Quote Originally Posted by newtozc32 View Post
    I uninstalled Edit Orders completely. Reinstalled the latest vers.

    This is what I'm getting now:

    Click image for larger version. 

Name:	Screen Shot 2014-10-24 at 3.03.55 PM.png 
Views:	42 
Size:	24.7 KB 
ID:	14627

    Should I delete the order I tried to create before uninstalling and reinstalling Edit Orders latest vers.???
    Actually this is a better image:

    Click image for larger version. 

Name:	Screen Shot 2014-10-24 at 3.23.27 PM.png 
Views:	29 
Size:	17.0 KB 
ID:	14628

    As you can see there is no Sub-total and that is affecting the Total.

  5. #95
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    Default Re: Admin New Order [Support Thread]

    Quote Originally Posted by newtozc32 View Post
    ... Should I delete the order I tried to create before uninstalling and reinstalling Edit Orders latest vers.???
    You will need to delete the problematic order (and recreate).

    NOTE: Reference this post in the Edit Orders support thread for more details.
    Last edited by lhungil; 25 Oct 2014 at 12:27 AM.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  6. #96
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    Default Re: New Order Plugin Issues

    Deleted
    Last edited by lhungil; 25 Oct 2014 at 12:29 AM. Reason: Will continue discussion in the Edit Orders support thread instead if needed.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  7. #97
    Join Date
    Sep 2006
    Location
    New Boston, IL
    Posts
    57
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    Default Re: Admin New Order [Support Thread]

    Edit Orders 4 is already installed, however I'm getting this error

    Error: Admin New Order requires Edit Orders 4.x. You must install a compatible version of Edit Orders before the installation will continue!
    Ralyn Speerly Schraceo
    Under The Rainbow
    http://www.undertherainbow.us

  8. #98
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    Default Re: Admin New Order [Support Thread]

    Quote Originally Posted by Ralyn View Post
    Edit Orders 4 is already installed ...
    Log into your Zen Cart administrative interface. Go to "Configuration" -> "Edit Orders". On the configuration page for "Edit Orders", what is the version listed?
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  9. #99
    Join Date
    Mar 2009
    Location
    Essex, UK
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    Default Re: Admin New Order [Support Thread]

    Hi

    I have been asked to add this software onto our current website. Could I just ask: Does the software give you the option to add products already listed in the database or can you add custom features which aren't listed?

    The reason I ask is because the product we are looking to add shortly is very bespoke and made to order. They are after control over the listing and the price.

    For example someone could say, I would like X product gold plated, where we quote them a price (say £20 extra) and they ok it.

    Does that make any sense?
    Debbie Harrison
    DVH Design | Web Design blog

  10. #100
    Join Date
    Sep 2006
    Location
    New Boston, IL
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    57
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    2

    Default Re: Admin New Order [Support Thread]

    I ended up doing a re-install of the whole site and problem didn't appear again - so don't know what the problems was. And it's the newest version of both mods.
    Ralyn Speerly Schraceo
    Under The Rainbow
    http://www.undertherainbow.us

 

 
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