Duplicate Item Name / Product name repeat Order Confirmation Email

[mc12345678]

What other plugins have been attempted to be installed that might affect the includes/classes/order.php or includes/modules/orders.php files? (This may include programs that are in the includes/classes/observers directory.)

Also, what aspect is beinng considered as doubled? Adding the numbers up that were provided gave a 4.4 to 1 ratio not a factor of 2.

[jsarwar]

What other plugins have been attempted to be installed that might affect the includes/classes/order.php or includes/modules/orders.php files? (This may include programs that are in the includes/classes/observers directory.)

Also, what aspect is beinng considered as doubled? Adding the numbers up that were provided gave a 4.4 to 1 ratio not a factor of 2.

There is not exact ratio sometime it only show item name twice and sometime more as posted above.

I have installed following order total modules:


Discount For Quantity ot_buy1get1free 549 Info
Gift Wrap ot_giftwrap_checkout 220 Info
Shipping Insurance ot_insurance 299 Info
Newsletter Discount ot_newsletter_discount 287 Info
Quantity Discount ot_quantity_discount 295 Info
Reward Points ot_reward_points 900 Info
Reward Points Tiered Discount ot_reward_points_discount Info
Reward Points earned ot_reward_points_display 1000 Info


It was working ok on 1.5 I just upgraded to 1.5.3 and installed quantity discount module and gift wrap. First no item name was appearing in email so I looked into order.php and but now name repeats sometime, not all the time.

In above example customer used followings with order:


Discount Coupon: xxx : -$5.00
Newsletter Discount: -$1.97
Group Discount: -$19.02
Quantity Discount: -$3.00
Shipping Insurance: $3.94



Also is there anyway to set max 1 discount per order instead of multiple as in this order?

Thank you!

[mc12345678]

Well, without personally looking at what each plugin/addon you have on your site does, one way to identify the issue is on your test version of your site, to disable the plugins in a manner to process a transaction and see if the email result is affected by the plugins/addons. Layout a plan. My first thought is to disable all of them, see if any are causing the issue. Then to either enable one at a time or enable all and disable each one and all one at a time and see the results. It may be a combination of them or just one. Either way want to identify the interference. Another is to look for those things that affect the text of the email.

As for application/requirement of only using one discount at a time, there are a number of ways to approach and you would want to identify that here to obtain the assistance desired. Ie. Can guest only enter information to try to get one discount; if they enter information for multiple discounts, which one(s) will apply? Max discount, a particular one, etc...; will they be able to see the result of the discount and change which discount they wish to try to apply?; etc...