Contact Us emails not arriving

[PastelBlack]

I appreciate your reply!

Send as known domain is set to yes.

If I use smtpauth, I get the following error when emailing from Admin>Tools>Send Email:
Error ERROR: Failed sending email to: "Test Customer" with subject: "test 2:27" The following From address failed: [email protected] : Called Mail() without being connected

SMTP settings are as follows:
SMTP Email Account Mailbox [email protected]
SMTP Email Account Password ********
SMTP Email Mail Host relay-hosting.secureserver.net
SMTP Email Mail Server Port 25

I read the info contained in your links, but did not find a solution.

Thank you again for your help with this! Hopefully we can get it working.

[DrByte]

Error ERROR: Failed sending email to: "Test Customer" with subject: "test 2:27" The following From address failed: [email protected] : Called Mail() without being connected

Would need to ask GoDaddy why your SMTP settings result in "not being connected". ie: ask them to confirm what the correct SMTP settings are for the email address you're using.

[PastelBlack]

Wow, okay, so mystery solved!

So here's what worked for me:

Admin>Config>E-mail Options>E-Mail Transport Method? sendmail-f
SMTP Email Mail Host smtpout.secureserver.net
SMTP Email Mail Server Port 3535

And in the GoDaddy cPanel, go to Email>MX Entry>change from Local Mail Exchanger to Remote Mail Exchanger

That's it.

Thank you, DrByte, for your help!

[mc12345678]

Wow, okay, so mystery solved!

So here's what worked for me:

Admin>Config>E-mail Options>E-Mail Transport Method? sendmail-f
SMTP Email Mail Host smtpout.secureserver.net
SMTP Email Mail Server Port 3535

And in the GoDaddy cPanel, go to Email>MX Entry>change from Local Mail Exchanger to Remote Mail Exchanger

That's it.

Thank you, DrByte, for your help!

Still using the less secure sendmail -f option. Couldn't get it to work with smtpauth? Seems that with the server settings provided and your own username/password to send mail that it would all be a go to use the secure stmpauth protocol.