Hi All:
I'll jump right to the question, then give the details:
are emails generated from the Admin side handled differently than emails generated on the site side?
Please read the entire story before posting your answer. I spent two days looking around the web (including this site) and have found some helpful info, but nothing that addresses this situation exactly. Thanks in advance for the help! Here goes:
About six months ago I set up my store,
www.ribrust.com. At the time of setup I had not yet set up a domain-based email address, so I just used an old Hotmail account as a placeholder so I could get thru the setup, to send and receive emails thru Zen Cart on both the Admin side and the site side. For a couple of months I was successfully receiving emails from the Contact Us form on the website, and order confirmations for the Admin side, with no problem. Then, predictably, all of that stopped.
So two days ago I set up an email account that matches my domain (
[email protected]), went into the Configuration/Email Options tab, and replaced all of the Hotmail references with my new domain-based email address. I also changed the E-Mail Transport Method to smtpauth, contacted my hosting provider to get the SMTP Mail Host and Server port, and entered them as well. Bingo! I immediately started receiving my order confirmations and account setups again, and can now send customer notifications and newsletters and such through the Admin side. Everything on the Admin side is working beautifully.
But . . . for some reason, I am still not receiving email from the "Contact Us" form on the website. The site says the email was sent successfully, but I don't receive it. My hunch is that the "To" email address for the Contact Us form on the website side is set and/or configured somewhere else, but it's been a half-year since I set up this store, and I can't remember where that might be. Can anyone help? Again,
Admin side email communications work perfectly, but website-side email communications do not. Thanks again for the help.
Zen Cart V 1.5.1
Have not recently upgraded
Sheffield Blue Template
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PHP Version: 5.3.24 (Zend: 2.3.0)
Database: MySQL 5.0.96-log
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