Results 1 to 4 of 4
  1. #1
    Join Date
    Feb 2010
    Posts
    205
    Plugin Contributions
    0

    Default Cannot login to admin - was able to yesterday

    Yesterday I went in to my admin panel after being away for a few months and enabled my paypal. The next morning I tried to login and no luck. I input my user name and password and there is no error.... the screen just refreshes and let's me try again. I'm fairly certain the system would respond with bad user name or wrong password so I don't want to do anything until I run this by some one that may have experience. Thx

  2. #2
    Join Date
    Feb 2010
    Posts
    205
    Plugin Contributions
    0

    Default Re: Cannot login to admin - was able to yesterday

    It turns out the bookmarked link I used to get to the site may have been the problem... when I just used the website with admin location it came up with a different screen saying I had not logged on in 90 days and need to re-create a new password. Problem solved.

  3. #3
    Join Date
    Jul 2012
    Posts
    16,817
    Plugin Contributions
    17

    Default Re: Cannot login to admin - was able to yesterday

    Quote Originally Posted by mrcastle View Post
    Yesterday I went in to my admin panel after being away for a few months and enabled my paypal. The next morning I tried to login and no luck. I input my user name and password and there is no error.... the screen just refreshes and let's me try again. I'm fairly certain the system would respond with bad user name or wrong password so I don't want to do anything until I run this by some one that may have experience. Thx
    Although the general problem is solved, there are some unanswered questions/discussion.

    Normally there should be an onscreen notification regarding the inability to login; however, notification of incorrect login information (provided the username is correct) is provided via email to the email address on file for the user if several unsuccessful attempts are made to login to the account. Sufficient attempts within a short time period will temporarily disable the account. But no message onscreen will be provided about the specifics of the problem. (Will not say password is wrong or loginid, but something along the lines that credentials were incorrect...)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #4
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Cannot login to admin - was able to yesterday

    Quote Originally Posted by mrcastle View Post
    It turns out the bookmarked link I used to get to the site may have been the problem... when I just used the website with admin location it came up with a different screen saying I had not logged on in 90 days and need to re-create a new password. Problem solved.
    Thanks for posting back that the problem is resolved.
    .
    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. Replies: 10
    Last Post: 12 Apr 2012, 02:16 AM
  2. Users cannot login after upgrade - "There was a security error when trying to login"
    By rob.chevalier in forum Upgrading from 1.3.x to 1.3.9
    Replies: 19
    Last Post: 9 Jun 2008, 08:04 PM
  3. I cannot login in admin and my clients cannot login
    By jazlee in forum General Questions
    Replies: 1
    Last Post: 28 Oct 2007, 09:50 AM
  4. I get a 404 page when i try to access my store even though it was there yesterday
    By lajill in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 17 Oct 2007, 01:18 AM
  5. Store was fine yesterday and now errors!
    By mommydesigns in forum General Questions
    Replies: 1
    Last Post: 16 Oct 2006, 09:34 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg