
Originally Posted by
jwlamb
Thank you to everyone who suggested going to my hosting provider, which is GoDaddy BTW. They do not do daily backups, but they did have a backup from two days ago, so I only lost data for one customer and one order. Luckily I had the needed info in my email, so I was able to recover from this mess.
If anyone else finds themselves in the same situation with GoDaddy, they charge $150 for "emergency backups". Luckily I was able to get them to waive the fee for my first time screw-up. Now I know there is more to backing up your store than just the files on the ftp. Lessons learned the hard way are remembered the most.