Apsona ShopAdmin - a free tool for import/mass update/reporting

[delia]

It's working again now.

[ralph3]

i'm having two issues with apsona.


issue 1: it was working great and all of a sudden it stop displaying! I cannot get it to show. the url is fine but i get a small icon where an image should be in the center of a blank page.

issue 2: i look on my zencart product profile for products that were uploaded using apsona and no information is displayed. When I review the website the products are displaying and when i look in the admin categories they show as if they are there as well. But when I look at the actual product profile in the admin it doesn't display there. please help!

If you got it before now, your problems are addressed in this thread - from ssl errors to 1.5.4 etc. To get it originally you signed up on their website - essentially registering it. You have an account number in your config file.

Since the servers are still up, it's worth fixing your files rather than switching to ezpopulate as mc12345678 just suggested. Ezpopulate is extremely hard to use.

I just had a tweet only a few weeks ago from someone who works at Aspona and got no indication of problems. I'm thinking the website issue is temporary because they have a viable business doing other things besides this mod.

[movermedia]

I'm having the same issues - suddenly today, the Shop Admin page was blank except for a missing image icon. Does anyone know if Apsona has taken down its interface?

[delia]

There definitely was some sort of outage yesterday - and they have changed some things it looks like. Even if you are running admin in nonsecure mode, I found a site needed the ssl link to the server. The ssl link is totally different from the old link so I'm thinking they streamlined the access to the server. So the old code no longer works.

At a minimum, you have to change the link in apsona_config.php.
The first line needs changing to this:

$APSONA_BASE_URL = 'https://service.apsona.com';

After you do this and you are still having problems, I suggest changing browsers to see if caching prevents you from seeing the correct view.

[ralph3]

That fixed the apsona issue one of my post.

I have a second issue that is confounding to say the least.

I cannot see the product descriptions, id, or anything on zencart yet they appear on apsona and on the live site.

i tried a suggestion included in post #539 on page 54 of this thread and updated through the store manager to no avail.

I need help in understanding why this is happening and how to fix this issue because if apsona ceases to work then I will not be able to edit any products uploaded through the software.

Please help!

There definitely was some sort of outage yesterday - and they have changed some things it looks like. Even if you are running admin in nonsecure mode, I found a site needed the ssl link to the server. The ssl link is totally different from the old link so I'm thinking they streamlined the access to the server. So the old code no longer works.

At a minimum, you have to change the link in apsona_config.php.
The first line needs changing to this:

$APSONA_BASE_URL = 'https://service.apsona.com';

After you do this and you are still having problems, I suggest changing browsers to see if caching prevents you from seeing the correct view.

[ralph3]

Are you available for customization work on our site? I am looking for a Zencart programmer to modify some of the functionality in zencart relating to the media collection setup and i am also seeking an integrated video system that would allow video uploads to appear on any page of the site especially a video gallery page using the media manager. Is that the type of work you can accomplish for us?

[delia]

The problem last week was DNS only. The server was fine but some settings got lost - so that some apsona admins stopped working. I posted a fix in post 663 and then installed apsona on a website. That site does not use SSL for it's admin and it doesn't work. So if you made that change and things are no longer working it needs to be changed back. This would only be for folks not using a secure HTTPS admin.

[torvista]

Is anyone using Apsona in a non-english language and seeing accented characters in the Shopadmin menus as "??" where they were ok previously?
I am, in spanish. It's not an encoding issue.

[Phil Soth]

After these most recent posts to this thread, I have been checking to see if my ShopAdmin is still working. Well, it was - up until 3 days ago, when I moved to a different server. Although I have the same domain name, my url is now different (I am keeping the old url on the old server for 30 days "just in case"). Now, all I get is this:




Sorry about the little itty-bitty picture; I couldn't figure out how to make the picture fit the Forum's picture limits. What could be causing this partial loading of Apsona Shop-Admin? Do I need to change some config file that I don't know about? I tried logging in to the Apsona website to possibly change some portion of my account, but I don't seem to know how to do that either.

Is this even related to the server change, or is it something else?

Please advise.

[delia]

It would have to be related to the server change unless you have also upgraded your zen cart or changed admin to secure. In any rate there's no way to tell without actually looking into it. If there absolutely no changes made whatsoever then perhaps your new hosting is the problem.