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  1. #491
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    Default Re: Super Orders v4.0 Support Thread

    it only leaves a log file. Thanks anyway.
    Debbie Harrison
    DVH Design | Web Design blog

  2. #492
    Join Date
    Jun 2006
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    Default Re: Super Orders v4.0 Support Thread

    When issuing a refund, is there a way to specify that I don't want it to change the order status? Every time I process a refund, it changes the order status to "pending". I just want it to use the current status instead.

  3. #493
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by abcisme View Post
    When issuing a refund, is there a way to specify that I don't want it to change the order status? Every time I process a refund, it changes the order status to "pending". I just want it to use the current status instead.
    Admin>Super Orders>Auto Status - Refund

    This allows you to set the refund status, it won't actually keep the current status.

  4. #494
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by jeking View Post
    Admin>Super Orders>Auto Status - Refund

    This allows you to set the refund status, it won't actually keep the current status.
    Yes, I'm aware of that setting. I would like to disable the feature completely and specify that the current status is used when issuing a refund.

  5. #495
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by abcisme View Post
    When issuing a refund, is there a way to specify that I don't want it to change the order status? Every time I process a refund, it changes the order status to "pending". I just want it to use the current status instead.
    Quote Originally Posted by jeking View Post
    Admin>Super Orders>Auto Status - Refund

    This allows you to set the refund status, it won't actually keep the current status.
    Quote Originally Posted by abcisme View Post
    Yes, I'm aware of that setting. I would like to disable the feature completely and specify that the current status is used when issuing a refund.
    That is how the feature works.. To change this behavior, would require some code changes.. I don't have time to look at the specifics of what would need to be done.. Maybe someone else can share the changes you would need to make..

    Depending on how you manage your store, another option to consider is that if there some particular FINAL status that you set ALL your orders to and you want to retain that status (ie: Paid, Shipped, Completed, whatever), you could set the refund status setting to match that status..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #496
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
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    Default Re: Super Orders v4.0 Support Thread

    Small bug in YOUR_ADMIN/includes/functions/extra_functions/super_orders_functions.php line 49 -
    $comments should be zen_db_prepare_input($comments).
    Without this you'll get a log (and a db update failure) if you put a single quoted string or an apostrophe in the comments.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  7. #497
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    Jan 2007
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by swguy View Post
    Small bug in YOUR_ADMIN/includes/functions/extra_functions/super_orders_functions.php line 49 -
    $comments should be zen_db_prepare_input($comments).
    Without this you'll get a log (and a db update failure) if you put a single quoted string or an apostrophe in the comments.
    can you do me a solid and submit a PR with the right fix.. I planned to submit this and IH4 this week.. If there's a bug, would be nice to get it fixed up..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #498
    Join Date
    Feb 2006
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    Default Re: Super Orders v4.0 Support Thread

    All Done.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  9. #499
    Join Date
    Jan 2007
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by swguy View Post
    All Done.
    You are AWESOME!!!
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #500
    Join Date
    Jan 2007
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    375
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    red flag Re: Super Orders v4.0 Support Thread

    Name:  ZC_20150430_001.jpg
Views: 157
Size:  50.2 KB


    Hi,

    I am using the Super Order 4.0.9 with Edit Order 4.1.4 on ZC 1.5.1

    But ... On the Batch From Printing ...
    I am not sure why on the bottom of the Invoice it not show up the Customers Comments and Status Text.


    If click "Edit" I can see them text on the invoice, so mean the MySQL inside have date in it ...

    Which files that I need look for to fix this?

    Thank you very much and the value time to help.

    Best Regards,
    Jimmy Chan
    http://www.jimmychan.tk

 

 
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