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  1. #1371
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by lat9 View Post
    Yes, some of the images are quite large; I'm seeing something on the order of 1-second per conversion and the site displays 9 Specials and 9 Featured products on the main page
    the GD binaries actually do the "heavy lifting" in IH4. Perhaps this issue is a symptom of a server configuration limit which will terminate processing before the GD binaries can finish the image processing. Now this could be a simple server configuration change to increase memory limits so that GD can finish processing your images, but the MOST likely cause is that your original images are too large to begin with and your host's servers limits will ALWAYS stop the GD processing..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #1372
    Join Date
    Aug 2014
    Location
    Etobicoke
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    Default Need Help...

    I want to move the extra images from the bottom of the page to under the main product image or to the side of the main product image. Now how would I go about doing that or if it is possible?

    here is a link to the page:

    LHAL Sportscards & Collectibles

    Any help would be greatly appreciated.

    Regards,

    Les McDonald

  3. #1373
    Join Date
    Jan 2007
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    Default Re: Need Help...

    Quote Originally Posted by llmcdonald View Post
    I want to move the extra images from the bottom of the page to under the main product image or to the side of the main product image. Now how would I go about doing that or if it is possible?

    here is a link to the page:

    LHAL Sportscards & Collectibles

    Any help would be greatly appreciated.

    Regards,

    Les McDonald
    Since your question is not directly related to an issue with installing or using the Image Handler module, you should need to create a separate new thread to get help with your question..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #1374
    Join Date
    Apr 2006
    Location
    Midland TX
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    Default Re: Need Help...

    Just installed the latest IH for 1.5.4 with no problems and works perfectly just as intended.

  5. #1375
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Need Help...

    Quote Originally Posted by EZorb View Post
    Just installed the latest IH for 1.5.4 with no problems and works perfectly just as intended.
    Thanks for reporting back.. You are referring to the one on Github correct???
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #1376
    Join Date
    Jul 2012
    Posts
    45
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    0

    Default Re: Need Help...

    I have an issue and I don't really know how to articulate what the problem is.

    Some of my images will appear in Image Handler 4, and some of them will not. With the ones that will not, it appears from looking at html source that the module just stops building code to show the images mid-stream. It happens with some newer files that my warehouse coordinator has loaded up. I have checked the file locations and everything is correct. I am not sure if the files are being saved to BMZ_CACHE or not.

    Any insight would help. Thank you in advance.

  7. #1377
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Need Help...

    Quote Originally Posted by jrcook416 View Post
    I have an issue and I don't really know how to articulate what the problem is.

    Some of my images will appear in Image Handler 4, and some of them will not. With the ones that will not, it appears from looking at html source that the module just stops building code to show the images mid-stream. It happens with some newer files that my warehouse coordinator has loaded up. I have checked the file locations and everything is correct. I am not sure if the files are being saved to BMZ_CACHE or not.

    Any insight would help. Thank you in advance.
    You are going to have to give us more information about the newer images that aren't loading.. (format, file size, error logs that you may be seeing, file naming samples, etc) Otherwise we'd all have to GUESS what the issue is. Guessing without information isn't generally a helpful exercise..

    and as I have stated (JUST RECENTLY in fact -- see the last few pages of this support thread..)

    the GD binaries actually do the "heavy lifting" in IH4. Perhaps this issue is a symptom of a server configuration limit which will terminate processing before the GD binaries can finish the image processing. Now this could be a simple server configuration change to increase memory limits so that GD can finish processing your images, but the MOST likely cause is that your original images are too large to begin with and your host's servers limits will ALWAYS stop the GD processing..
    So without more information, the community can't help you with an issue that isn't widely reported..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #1378
    Join Date
    Jul 2012
    Posts
    16,798
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    17

    Default Re: Need Help...

    And surprisingly not commented for request is the site on which this issue is occuring (preferably specific links of where this seems to be working properly and where not). That alone could reveal a wealth of information.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  9. #1379
    Join Date
    Jul 2012
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    Default Re: Need Help...

    A wealth of information, yes, however, a wealth of information I cannot disclose on a public forum without earning myself a trip to my company's information security office for a lecture on releasing proprietary business information on an open forum.

    I am trying to run down all of the information above for you all without breaching my obligation to my employer.

  10. #1380
    Join Date
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    Default Re: Need Help...

    However, with that said, you both have started me down a path that I may be able to resolve shortly as soon as I take a look at the images. I suspect that the photos may be too large to process.

    The site is http://www.iemssupply.org/zencart.

 

 

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