checkout page is blank

[RodG]

Right, now I'm getting somewhere. I realised that this dumb user (me) had not checked the "Free shipping" option in the checkout_shipping page, which is perhaps why I was getting a blank page even after replacing flatau.php.

In theory, replacing the missing file should have fixed the issue.

Shouldn't it have been pre-checked by default as it's the only option?

No, not really, it is possible that the merchant really doesn't want ANY shipping options, and having ZenCart automatically enable a 'Free Shipping' could be quite costly if the merchant wasn't aware of it.

Anyway when I went back to try again, it was pre-checked.

That is pretty much what I was thinking *could* happen when I wrote
"the mere act of navigating to this section of the site may even be enough to remove the entry that no longer exists".

After I'd written that though you had restored the missing file.

So then I went on to the payment page to find the store was not accepting payments in my area - what? And realised that our NAB-Transact payment module - also a single option - had also disappeared. I have now replaced those files too and all seems well

Thanks for the update that all is well.

I've several theories that will explain all of the symptoms/problems and findings regarding this matter and how/why the problems arose in the 1st place, but that is all they are, theories, and only one of those will be correct, so I'll not waste anyones' time by putting them in writing.

All I can/will say for sure is that for whatever reason, when you did the upgrade, the files and the database managed to get out of sync with each other, and the combination of re-adding the files and navigating to (and/or making a change) in the settings area(s) of ZenCart was enough to get everything resynced again.

I think that if there is a lesson to be learned here is that after doing an upgrade it would be wise to check and verify *all* admin/config settings before making the site live. It seems to me that the simple act of *checking* is enough to put right some of the wrongs that may result due to files that go missing during the upgrade.

Needless to say, the check itself won't take care of the missing files, but it is enough to make ZenCart 'forget' they ever existed in the first place... at least that is a part of one of my theories. :)

Cheers
RodG

[jenpen]

Thanks RodG, I admit I'm getting slack sometimes around upgrading.

[RodG]

I admit I'm getting slack sometimes around upgrading.

Don't we all? ;-)

Cheers
RodG