Responsive Sheffield Blue v2.0

[lruskauff]

Do you have any errors in your log file?

lruskauff

[seahor5e]

main_page=index&cPath=21_79_81
[2015-07-26 19:36:49] [access_compat:error] [client 86.10.106.246:18077] AH01797: client denied by server configuration: /mnt/website/standard/m/y/mycrafttoyou.co.uk/web/images/categories/crafters-companion-butterfly-embossalicious-26774-509, referer http://mycrafttoyou.co.uk/index.php?...ort=20a&page=2
[2015-07-26 19:36:58] [access_compat:error] [client 86.10.106.246:18137] AH01797: client denied by server configuration: /mnt/website/standard/m/y/mycrafttoyou.co.uk/web/images/categories/crafters-companion-butterfly-embossalicious-26774-509, referer http://mycrafttoyou.co.uk/index.php?...ort=20a&page=3
[2015-07-26 19:51:21] [access_compat:error] [client 109.154.78.33:23499] AH01797: client denied by server configuration: /mnt/website/standard/m/y/mycrafttoyou.co.uk/web/images/categories/crafters-companion-butterfly-embossalicious-26774-509, referer http://mycrafttoyou.co.uk/index.php?...ex&cPath=21_79
[2015-07-26 19:51:22] [access_compat:error] [client 109.154.78.33:23413] AH01797: client denied by server configuration:

[lruskauff]

Is that error dated today? Never mind the date is right there.

Hmmm, what are the settings on your image directory? The permission settings?

I'm guessing right here because I thought we might end up with a file that had been edited and had extra spaces in it before the <?php> or at the end. But it seems to be having trouble accessing an image. But if you are creating a NEW PRODUCT, why is it chasing an image?

lruskauff

[seahor5e]

yes.
yesterday morning i did have my host package changed

[lruskauff]

What version of zencart are you running? What version were those modules? What version of Apache?

lruskauff

[lruskauff]

yes.
yesterday morning i did have my host package changed

Changed to what? The level?

Also, is there a php error file. Not sure to tell you where to look for it, my host dumps it in my public_html directory. Check your versions too. If you can't tell, Im not that experienced but this teaches me too.

lruskauff

[picaflor-azul]

using responsive sheffield blue, with google merchant added , i seem to have broken add new product in admin. i still have products there , just cant add new ones, have search for hours, but cant find what i need to do to put it right

This is not a problem with the template. I would recommend looking in your logs folder for errors.

Thanks,

Anne

[lruskauff]

Yes, I was going to tell her that it wasn't a problem with the template but forgot to :) And I couldn't move the discussion.

lruskauff

[seahor5e]

i know it isnt a problem with the template, but just didnt know if replacing a file would bring back the new product page.

thank you for your help.

[lruskauff]

I was goggling that error and it keeps pointing to a change in your Apache. I think you should contact your host since you did just change and ask them about the error. Please let us know if that is the problem or not.

lruskauff