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  1. #281
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    Default Re: New add-on "product type book" for ZC 1.5

    Is that error log from when you try to install or do something else? It appears it is from when you do something else. In cpanel, are there any logs in the error file?

  2. #282
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    Default Re: New add-on "product type book" for ZC 1.5

    Quote Originally Posted by lruskauff View Post
    Is that error log from when you try to install or do something else? It appears it is from when you do something else. In cpanel, are there any logs in the error file?
    Please do not bother to follow this thread anymore. I completely removed this application when I discovered it not only wasn't working but it messed up my shopping cart page. I started to get 500 server errors on the shopping cart page and after I removed the bookx plugin I was able to view the shopping cart and now everything is back to normal.

    I have absolutely no faith that the bookx plugin works and can not afford to fool with it any longer.

  3. #283
    Join Date
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    Default Re: New add-on "product type book" for ZC 1.5

    Hi fjbern,

    sorry the plugin wasn't working for you out of the box. As Iruskauff mentioned below, the error log you posted says it can't find one of the database tables which are installed by the installation script. Since the installation script gave you an error, it makes sense that the database tables were not installed correctly.

    If you do still want to install this plugin, the question would be what file is the installation script saying it can't find? If you say you "checked installation three times", then I assume you mean you checked the placement of all the bookx files in the correct folders. it could also possibly be a permission problem, meaning the file is where it should be, but the web server can't access it? Really it is crucial to know what file you are talking about, so any more info you can give will be great.

    Best regards,
    p.

  4. #284
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    Default Re: New add-on "product type book" for ZC 1.5

    Quote Originally Posted by philou View Post
    Hi fjbern,

    sorry the plugin wasn't working for you out of the box. As Iruskauff mentioned below, the error log you posted says it can't find one of the database tables which are installed by the installation script. Since the installation script gave you an error, it makes sense that the database tables were not installed correctly.

    If you do still want to install this plugin, the question would be what file is the installation script saying it can't find? If you say you "checked installation three times", then I assume you mean you checked the placement of all the bookx files in the correct folders. it could also possibly be a permission problem, meaning the file is where it should be, but the web server can't access it? Really it is crucial to know what file you are talking about, so any more info you can give will be great.

    Best regards,
    p.
    I am still interested in using this plugin. I do not know what file it can't find and do not know how to find out what it is.

    Best regards,

    fjbern

  5. #285
    Join Date
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    Default Re: New add-on "product type book" for ZC 1.5

    Quote Originally Posted by fjbern1943 View Post
    I am still interested in using this plugin. I do not know what file it can't find and do not know how to find out what it is.

    Best regards,

    fjbern
    Hi fjbern,

    I am not near my development computer at the moment, so I can only fiddle with this starting next monday. I assume the error message you got did not have more info than "file not found" otherwise you would have mentioned it here? I do not recall at the moment if errors that occur on the Admin side of ZCart are also logged in the debug logs which are saved in the folder "cache"? If nothing is recorded in the debug logs, then the next step could be to place only the bookx installation script in the corresponding Admin folder and run the install command via the URL. The installation script should complain that not all bookx files are there and not run any further. But since I can't check the exact names and folders of files right now, I can't give you more specific instructions on how to do that.
    Does more info by next monday work for you still? I know it's frustrating to be in the middle of development and then it doesn't go forward...

    Of course you back up your database before trying these things, when there is already an issue with the installation ;)

    Regards,
    p.

  6. #286
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    Default Re: New add-on "product type book" for ZC 1.5

    I think he was saying he couldn't find the install script.

  7. #287
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    Default Re: New add-on "product type book" for ZC 1.5

    Hello,

    Are you saying I can just upload the admin folder then run the install script from mybrowser?????

    Yes I can wait awhile to hear back from you. I had such a bad experience with this plugin that I want to have guidance before proceeding.

    Best regards,

    fjbern

  8. #288
    Join Date
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    Default Re: New add-on "product type book" for ZC 1.5

    Okay. I can check what error is shown when the actual install script file is missing. I have not tried that myself :)
    Let's rather wait a few days and I can give you more specific help.

    Regards,
    p.

  9. #289
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    Default Re: New add-on "product type book" for ZC 1.5

    Quote Originally Posted by philou View Post
    Okay. I can check what error is shown when the actual install script file is missing. I have not tried that myself :)
    Let's rather wait a few days and I can give you more specific help.

    Regards,
    p.
    Hi fjbern,

    I cannot reproduce a "file missing" error even by omitting some required bookx files.
    So let's make sure we're on the same page as far as the installation goes:

    1.) You were asking about "uploading the admin folder", so I assume you can only run the zen-cart shop system on an online server (e.g. at a webhosting service) and you do not have a local web server running on your development computer to test things. Is that correct?

    2.) Either way I advise you to make a copy of your zen-cart system files (e.g. by turning the whole folder into a ZIP archive) before experimenting with plugins, so you can easily go back to a previous working state of the shop. The same is true for making a backup of the database before you install any plugins.

    3.) The Bookx files have to be merged into the file structure of the zen cart shop system. The BookX documentation explains that. Can you confirm, that all files are merged into your shop installation? Some files have to be edited manually unfortunately, but the edits should not affect the operation of your shop, even if you decide to uninstall or simply not use BookX. If you can only run ZC online, then you need to synchronize your only shop files & folders, so the Bookx files are also online in their respective folders. if you do not have a synchronizing tool, you may have to re-upload the entire ZC site, even if you really only need the extra Bookx files.

    4.) What exactly is the error you get when you run the installation script by entering the URL
    Code:
    http://[YOUR-SHOP-URL]/[YOUR-ADMIN-FOLDER]/?action=bookx_install
    You suspected that the install script is missing. The installation scrip is here:
    Code:
    [YOUR-ADMIN-FOLDER]/includes/init_includes/init_product_type_bookx.php
    Let me know how you get on with these steps and we troubleshoot further :)

    Best regards,
    p.

  10. #290
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    Default Re: New add-on "product type book" for ZC 1.5

    Quote Originally Posted by philou View Post
    Hi fjbern,

    I cannot reproduce a "file missing" error even by omitting some required bookx files.
    So let's make sure we're on the same page as far as the installation goes:

    1.) You were asking about "uploading the admin folder", so I assume you can only run the zen-cart shop system on an online server (e.g. at a webhosting service) and you do not have a local web server running on your development computer to test things. Is that correct?

    2.) Either way I advise you to make a copy of your zen-cart system files (e.g. by turning the whole folder into a ZIP archive) before experimenting with plugins, so you can easily go back to a previous working state of the shop. The same is true for making a backup of the database before you install any plugins.

    3.) The Bookx files have to be merged into the file structure of the zen cart shop system. The BookX documentation explains that. Can you confirm, that all files are merged into your shop installation? Some files have to be edited manually unfortunately, but the edits should not affect the operation of your shop, even if you decide to uninstall or simply not use BookX. If you can only run ZC online, then you need to synchronize your only shop files & folders, so the Bookx files are also online in their respective folders. if you do not have a synchronizing tool, you may have to re-upload the entire ZC site, even if you really only need the extra Bookx files.

    4.) What exactly is the error you get when you run the installation script by entering the URL
    Code:
    http://[YOUR-SHOP-URL]/[YOUR-ADMIN-FOLDER]/?action=bookx_install
    You suspected that the install script is missing. The installation scrip is here:
    Code:
    [YOUR-ADMIN-FOLDER]/includes/init_includes/init_product_type_bookx.php
    Let me know how you get on with these steps and we troubleshoot further :)

    Best regards,
    p.
    1. I do have a test site on the same server.
    2. Always do.
    3. Looks like 1 file is missing for the merged files: [YOUR-ZEN-CART-FOLDER]/includes/templates/[YOUR-ACTIVE-TEMPLATE]/templates/tpl_modules_whats_new.php Is this really required and if so how do I get a copy of this file
    4. Internal server error 500. Can't see the reason.
    5. Only error CODES are as previously stated above.

    So here is my initial question. Can I upload all the new files in the admin and includes directories without doing the file mods.
    I then would want to do the file mods individually to make sure they are working properly and not effecting the operation of my store.

    Best regards,

    fjbern

 

 
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